The CX Files #4 - Andrew Rios

Challenge the bigger businesses in your space with customer-first strategies the expert use. Watch now to see what Andrew Rios has learned with decades of experience in CX leadership☕️☕️Andrew Rios is currently the Head of Customer Experience at Cityside Fiber, a fiber optic internet service provider in Irvine, CA. He has lead internal and BPO support for companies of all sizes from startups to Fortune 100 over the last 20 plus years. He is a long-time member of both Intent CX and Support Driven communities as well as a leading speaker in the CX space.--Search "Helpfeel EN" on Google to learn how your business can solve 98% of all customer self-service needs in 30 days with Helpfeel.Check out more CX files episodes to learn more about the art and craft of CX.