The CX Files #5 - Drew Schafer

from CX Heroes · host Ben Foden

Discover the most effective ways to use AI, and how it's best used to deliver a great CX. Also learn how a human touch can build customer relationships that drive growth efficiently. This episode is full of useful insights and stories🔥Drew Schafer is currently the Senior Global Manager of Support Operations at Webflow, a visual website builder. He has been at Webflow for the past four years as the company has seen amazing growth. He has a technical IT support background at a range of companies and recently led the launch of Webflow's new Help center. --Search "Helpfeel EN" on Google to learn how your business can solve 98% of all customer self-service needs in 30 days with Helpfeel.Check out more CX files episodes to learn more about the art and craft of CX.

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This episode was published on December 10, 2024.

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