The Extraction Episode 14: Dental KPIs That Drive Growth and Team Accountability with Kelly Dahmer

Kelly Dahmer, CEO of Next Level Practice, shares how practices grow without the owner staying trapped in the day to day admin noise. Kelly explains why “fresh, not new” matters, how she worked her way from admin assistant to CEO, and what founder transition really looks like when a leader steps back. You will hear a clear framework for decentralizing the doctor by elevating a team leader and building structures that create accountability. The conversation also breaks down why tracking KPIs matters, why information without implementation has no value, and how bonus systems fail when the team lacks clarity and a shared “why.” Kelly outlines four key workplace personas and how to lead each one. They also discuss practice value, exit planning, and the idea of a Zillow style marketplace for dental practices.