The First 24 Hours After a Workplace Complaint

When an employee complaint comes in, the first 24 hours can shape everything that follows. In this episode, Pam Howland, Doug Plass, and Jennifer Walrath walk through the critical early steps employers should take—from acknowledging the complaint and reviewing policies to preserving evidence and planning an investigation. They also discuss common mistakes that can create additional legal risk and why a prompt, organized response is essential. *Ground Rules hosts and guests are not providing legal advice in this podcast. Do not act upon any of the information discussed in this podcast without first consulting a licensed attorney in your jurisdiction.*📖 Available now on Amazon! Law for Leaders: The Roadmap Every Leader Needs to Know to Avoid Workplace Claims and LawsuitsWritten for busy leaders who need straightforward answers, this guide cuts through legal complexity to deliver fundamental knowledge that can help protect your business. Don't risk a preventable lawsuit - arm yourself with the practical wisdom that only comes from decades of courtroom experience. Purchase your copy here!Don't miss out!🔗 Connect with us on LinkedIn📧 Sign up for our email blast📚 Learn more about our Law for Leaders Training Program👥 Learn more about your Hosts and Idaho Employment Lawyers