The Future of Consumers - Building Customer Advocates

from Retail Doctor Group - Consumer and Retail Transformation Experts

Welcome to The Future of Consumers Podcast hosted by our COO Anastasia Lloyd-Wallis. In Episode 2, Anastasia invites Marketing Specialist Lesley Knight and CMO Joanna Robinson from Chatime Group to discuss how to build customer advocates and effectively go beyond the transaction, as well as consumer trends for the near future. Who are your customers and how can you best represent them? How do you reward loyalists? We hope you enjoy this session and learn some useful insights!

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This episode is 23 minutes long.

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This episode was published on June 15, 2022.

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