The Future of Consumers - Understanding Customer Loyalty

from Retail Doctor Group - Consumer and Retail Transformation Experts

Welcome to the first episode of The Future of Consumer Podcast with our COO Anastasia Lloyd-Wallis. This month, Anastasia invites Mike Ainsworth from Barbeques Galore to discuss our current 'borderless' retail landscape and the importance of understanding how customers interact with brands. How do customers want to be treated? How do we connect with customers beyond a transaction? We hope you enjoy this session and learn some useful insights!

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This episode is 24 minutes long.

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This episode was published on May 9, 2022.

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