The Future of Work Requires 'Meta Skills': Leadership Lessons from Weis Markets

On this episode of NovoEDTalks, Melissa Fiske sits down with Chris Chappell, Director of Learning and Development at Weis Markets, to explore how organizations can build learning cultures that prioritize curiosity, continuous improvement, and real-world application. Chris shares how his team approaches leadership development, durable “meta skills,” AI adoption, and learning measurement across a complex workforce of 23,000 employees — while balancing operational execution with long-term capability building. The conversation dives into why application matters more than content consumption, how AI should function as a “thought partner,” and why the future of work will depend on organizations developing more human-centered leadership capabilities.