The GM who builds future GMs episode artwork

EPISODE · Jun 4, 2026 · 45 MIN

The GM who builds future GMs

from The Future of Hospitality · host Shaping tomorrow by understanding today

What does it take to build hotel leaders who go on to lead hotels of their own?Learn how people-first leadership, culture, and long-term team development create stronger operations and better guest results.Guest: Dieter Schmitz, General Manager at Sofitel, Accor, hospitality veteran of nine openings, and a leader known for developing future GMs while driving major hotel transformations.Key takeaways for hospitality leadersBuild a culture where strong number twos grow into confident hotel leadersUse hands-on leadership to create loyalty, accountability, and better guest experienceInvest in team culture to reduce turnover and protect long-term performanceLead through openings, pressure, and transformation without losing your peopleHost: Cesar Wurm leads a candid conversation on mentorship, culture, career growth, and what it really means to build leaders instead of just filling roles.Follow The Future of Hospitality for weekly insights into hospitality, hotels, leadership, and guest experience.Disclaimer: This podcast shares stories, experiences, and opinions from hosts and guests. They are personal perspectives only and not statements of fact or official advice from The Future of Hospitality.

What does it take to build hotel leaders who go on to lead hotels of their own?Learn how people-first leadership, culture, and long-term team development create stronger operations and better guest results.Guest: Dieter Schmitz, General Manager at Sofitel, Accor, hospitality veteran of nine openings, and a leader known for developing future GMs while driving major hotel transformations.Key takeaways for hospitality leadersBuild a culture where strong number twos grow into confident hotel leadersUse hands-on leadership to create loyalty, accountability, and better guest experienceInvest in team culture to reduce turnover and protect long-term performanceLead through openings, pressure, and transformation without losing your peopleHost: Cesar Wurm leads a candid conversation on mentorship, culture, career growth, and what it really means to build leaders instead of just filling roles.Follow The Future of Hospitality for weekly insights into hospitality, hotels, leadership, and guest experience.Disclaimer: This podcast shares stories, experiences, and opinions from hosts and guests. They are personal perspectives only and not statements of fact or official advice from The Future of Hospitality.

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The GM who builds future GMs

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This episode was published on June 4, 2026.

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What does it take to build hotel leaders who go on to lead hotels of their own?Learn how people-first leadership, culture, and long-term team development create stronger operations and better guest results.Guest: Dieter Schmitz, General Manager at...

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