The high-season profit leak: Why you’re busy but not more profitable

It’s the paradox of the industry: you have a record-breaking high season, but your profit margin is paper-thin. Why? Because you have a profit leak. In this episode, Samantha Smits challenges the glorification of being busy and shows you where your money is actually going.What we cover:The 20-email thread nightmare: Why CC’ing everyone is killing your capacity.The Cycle of Burnout: Why working crazy hours is a financial disaster, not a badge of honour.Why a profitable high season is actually won in the low season.Connect with Samantha Smits on LinkedIn or her website.Are you a tourism CEO looking to protect your international contracts and cut daily operational costs? Download your free copy of the B2B Tourism Blueprint here to stop cash leaks, satisfy international agents, and stay ahead of strict compliance rules.Ready for direct advice? You can plan a Match Call with me here.Love the show? Please follow, rate, and review The Sustainability Edge: Your Tourism Podcast on your favourite podcast app. Your support helps us reach more visionary leaders in the industry.The Sustainability Edge is hosted by Samantha Smits, your guide to turning sustainability into a competitive edge.