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The PT Funnel Is Broken: Why Patients Don’t Start

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Summary

Clinic owners and physical therapists — this one’s a wake-up call. Jimmy dives into why 76% of referrals never start PT care and how friction at every stage of the funnel — forms, phone tag, poor UX — drives patients away. You’ll also hear how concierge PT is changing expectations, why Netflix would never make you fax, and the real fixes every clinic can implement to stop the bleeding.What You’ll Learn:* Where patients are dropping off — and why* Why your intake form is probably working against you* How self-referral is flipping traditional marketing* Concierge PT pricing and perception shifts* Fixes that scale without hurting patient trustSponsors:* Pre-Roll: Brooks IHL → https://www.brooksihl.org (https://www.brooksihl.org)* Mid-Roll: EMPOWER EMR → https://www.empoweremr.com (https://www.empoweremr.com)* Pre-Parting: U.S. Physical Therapy → https://www.usph.com (https://www.usph.com)PSA: Go Baby Go → Support mobility for kids: [Link Placeholder]Subscribe & Follow:Apple → https://apple.co/3IP8U0OSpotify → https://open.spotify.com/show/3LmMUT64yrUc2iGo9Emafc (https://open.spotify.com/show/3LmMUT64yrUc2iGo9Emafc)Website → https://www.ptpintcast.com/ (https://www.ptpintcast.com/)

First published

12/19/2025

Genres

health fitness medicine science life

Duration

64 minutes

Parent Podcast

PT Pintcast - Physical Therapy

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Episode Description

Clinic owners and physical therapists — this one’s a wake-up call. Jimmy dives into why 76% of referrals never start PT care and how friction at every stage of the funnel — forms, phone tag, poor UX — drives patients away. You’ll also hear how concierge PT is changing expectations, why Netflix would never make you fax, and the real fixes every clinic can implement to stop the bleeding.

What You’ll Learn:

  • Where patients are dropping off — and why
  • Why your intake form is probably working against you
  • How self-referral is flipping traditional marketing
  • Concierge PT pricing and perception shifts
  • Fixes that scale without hurting patient trust

Sponsors:

PSA: Go Baby Go → Support mobility for kids: [Link Placeholder]

Subscribe & Follow:

Apple → https://apple.co/3IP8U0O

Spotify → https://open.spotify.com/show/3LmMUT64yrUc2iGo9Emafc

Website → https://www.ptpintcast.com/

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