The Real Cost of Outsourcing Customer Service

What this episode covers

Hourly rates are just the tip of the iceberg when outsourcing customer service. Discover the hidden costs, brand risks, and strategic insights that CFOs and operations leaders need to evaluate before choosing a partner. Website: https://www.optimizecec.com/

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When was this Clientcabin podcasts episode published?

This episode was published on April 20, 2026.

What is this episode about?

Hourly rates are just the tip of the iceberg when outsourcing customer service. Discover the hidden costs, brand risks, and strategic insights that CFOs and operations leaders need to evaluate before choosing a partner. Website:...

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