The Role of Dispatch in Modern Field Service

Scott and Phil reflect on a transformative year for Kinettix, unpacking the evolution from a scrappy startup to a scalable field services leader. They dive into lessons from 2025 navigating supply chain challenges, economic uncertainty, and tough mid-year decisions while exploring how AI, dispatch innovation, and disciplined growth strategies are shaping the future. With insights on customer fit, technology investments, and the expanding role of field services, this episode sets the stage for an exciting 2026

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This episode is 36 minutes long.

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This episode was published on January 30, 2026.

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