EPISODE · Nov 13, 2025 · 43 MIN
The Show on That: Episode 1 - What is B2B Account Management?
from The Show on That · host Willnata
Welcome to the very first episode of The Show on That, a brand-new series dedicated to breaking down the real skills, habits, and behind-the-scenes insights that make B2B Account Managers successful. If you're new to account management, curious about the career path, or looking to sharpen your existing skills, this is the episode to start with.In Episode 1: “What Is B2B Account Management?” we dive deep into the fundamentals of the role with the help of two expert panelists, Anna McDonagh and Daniel Young, who have spent years operating, managing, and scaling high-performing B2B accounts. Together, we unpack:What B2B account management actually is (beyond the job description):The day-to-day responsibilities of an account managerThe mindset and skills that separate top-tier AMs from everyone elseHow to build trust, communicate with clarity, and create long-term customer valueCommon misconceptions about the roleWhat it really takes to thrive in account management todayWhether you're just starting your AM career, transitioning from sales or customer success, or leading a team of account managers, this episode sets the foundation for everything that comes next in the series.This is the official launch of The Show on That YouTube channel — a place for clear, practical, experience-backed conversations about B2B account management. If you want more episodes like this, hit subscribe and turn on notifications so you don’t miss what’s coming next.👉 Have questions you’d like us to cover in future episodes? Drop them in the comments; we may feature yours in an upcoming show.Thanks for being here for Episode 1. Let’s build something great.#b2baccountmanagement, #accountmanagement, #accountmanager, #b2bsales, #communication, #sales
What this episode covers
Welcome to the very first episode of The Show on That, a brand-new series dedicated to breaking down the real skills, habits, and behind-the-scenes insights that make B2B Account Managers successful. If you're new to account management, curious about the career path, or looking to sharpen your existing skills, this is the episode to start with.In Episode 1: “What Is B2B Account Management?” we dive deep into the fundamentals of the role with the help of two expert panelists, Anna McDonagh and Daniel Young, who have spent years operating, managing, and scaling high-performing B2B accounts. Together, we unpack:What B2B account management actually is (beyond the job description):The day-to-day responsibilities of an account managerThe mindset and skills that separate top-tier AMs from everyone elseHow to build trust, communicate with clarity, and create long-term customer valueCommon misconceptions about the roleWhat it really takes to thrive in account management todayWhether you're just starting your AM career, transitioning from sales or customer success, or leading a team of account managers, this episode sets the foundation for everything that comes next in the series.This is the official launch of The Show on That YouTube channel — a place for clear, practical, experience-backed conversations about B2B account management. If you want more episodes like this, hit subscribe and turn on notifications so you don’t miss what’s coming next.👉 Have questions you’d like us to cover in future episodes? Drop them in the comments; we may feature yours in an upcoming show.Thanks for being here for Episode 1. Let’s build something great.#b2baccountmanagement, #accountmanagement, #accountmanager, #b2bsales, #communication, #sales
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The Show on That: Episode 1 - What is B2B Account Management?
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