EPISODE · Feb 23, 2026 · 29 MIN
The Squeezed Middle
from Tap'd Talks HR · host Tap'd Solutions
In this episode of Tap’d Talks HR, Anthony welcomes back Gary Cookson, founder of Epic HR and author of Making Hybrid Working Work, to discuss his latest book: The Squeezed Middle. They explore why the middle manager role has become more complex than ever, together with the “invisible work” managers do that never appears in job descriptions, and the skills modern managers need to thrive today from sense-making to emotional intelligence.
What this episode covers
In this episode of Tap’d Talks HR, Anthony welcomes back Gary Cookson, founder of Epic HR and author of Making Hybrid Working Work, to discuss his latest book: The Squeezed Middle. They explore why the middle manager role has become more complex than ever, together with the “invisible work” managers do that never appears in job descriptions, and the skills modern managers need to thrive today from sense-making to emotional intelligence.
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The Squeezed Middle
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