Tom Hitch - Co-create or coerce? Why the best office experiences are built with their people

What makes a workplace worth the commute? In this episode, we sit down with workplace experience explorer and content creator Tom Hitch to uncover how the best office environments are co-created, not commanded. From sensory design to return-to-office (RTO) policies, Tom shares powerful insights from his travels into global workplaces, highlighting where companies get it right (hello, Miro and Santander) and where they fall flat with flashy but functionless design. Expect bold ideas, real-world stories, and a challenge to rethink the office not as a place you have to go, but one you’re drawn to. If you're interested in employee experience, workplace culture, or the future of work, this one’s for you.00:00 Introduction and Welcome00:34 Debating the Return to Office Mandates01:22 Challenges and Perspectives on Office Policies02:44 Communication and Clarity in Workplace Policies03:56 Examples of Office Policies and Their Impact08:25 Shifts in Workplace Dynamics Post-Pandemic12:14 Innovative Office Designs and Employee Experience17:38 Wellness and Wellbeing in the Workplace22:23 The Future of Office Spaces and Employee Engagement26:20 Exploring Office Environments: Personal Experiences32:51 Exploring Miro's Office Culture36:20 The Importance of Functionality in Office Design40:31 Santander's Innovative Office Space49:05 Future Trends in Workplace Experience56:37 Reimagining the Office Environment01:01:53 Conclusion and Where to Find More ContentTom's Bio & LinksCo-Founder and Creative Director of WRKPLC, a first-of-its-kind workplace strategy business that uses creative content and media about office design. Our content is designed to help inspire and educate people on how to make decisions on their workplace. YouTube: https://youtube.com/@wrkplcWebsite: https://www.wrkplc.co.uk/LinkedIn: https://www.linkedin.com/in/thitch  ★ Support this podcast on Patreon ★