Transforming Government through Digital Innovation: A Conversation with Jennifer Pahlka

In this compelling episode of Gateway to Informatics, Dr. Philip Payne, WashU's chief data scientist and director of the Institute for Informatics, Data Science and Biostatistics (I2DB), delves into an insightful discussion with Jennifer Pahlka, author of Recoding America: Why Government Is Failing in the Digital Age and How We Can Do Better. Pahlka, a senior fellow at the Niskanen Center and the Federation of American Scientists, and founder of Code for America, shares her profound perspectives on the digital transformation of government services. Having served as the Deputy Chief Technology Officer of the United States under President Obama and a member of the Defense Innovation Board, Pahlka brings a wealth of experience and accolades to the conversation.Throughout the episode, they explore the cultural and practical barriers to digital transformation in complex institutions like academia and government. Pahlka emphasizes the importance of aligning technology with user-centric needs and the potential of incremental yet impactful changes to drive significant improvements. She also discusses the role of AI, the importance of policy and implementation integration, and the crucial need for storytelling in policy-making. This engaging discussion sheds light on how digital principles can not only streamline services but also significantly enhance the interaction between citizens and government.Gateway to Informaticsi2db.washu.edu/gatewaytoinformaticsProduced by the Institute for Informatics, Data Science & Biostatistics (I2DB), WashU Medicine.Follow us on LinkedIn, X (formerly Twitter), and Bluesky.Have feedback or questions? Contact us!