Transforming HR: Strategies for Talent Retention and Diversity with Laila Gillies, Hiscox USA

Curious about transforming HR strategies and boosting employee engagement? Join us as we sit down with Laila Gillies, Head of HR for Hiscox USA, a leading insurer for more than 600,000 small businesses in the US. Listen as Laila discusses her experience of transforming Hiscox’s talent retention and engagement strategies, elevating employee experiences and advancing the company’s overall industry impact. Laila shares her innovative approaches to retaining top talent and fostering a thriving company culture. Discover how Hiscox has masterfully balanced proactive and reactive HR strategies to anticipate future needs while keeping pace with unexpected challenges like the pandemic. Laila shares the secrets behind their holistic wellness programs, which include everything from sabbaticals and upskilling to mental, emotional, and financial well-being initiatives—all of which have significantly enhanced employee satisfaction and retention.In Bill Banham's conversation with Laila, they also explore the critical role of diversity, equity, and inclusion (DEI) in driving innovation and business growth at Hiscox. Leila emphasizes the value of embracing diverse perspectives and experiences, particularly through their strategic location in Atlanta, which provides a rich talent pool. We examine how the evolution of remote work has reshaped employee expectations and how Hiscox's activity-based approach seamlessly blends flexibility with in-person collaboration. Additionally, Laila highlights the importance of mentorship and the pivotal role senior employees play in nurturing the next generation of talent. Tune in to gain valuable insights into transforming HR practices and championing inclusivity in the workplace.Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here.Follow us on LinkedInSubscribe to our newsletterCheck out our in-person events