Trudny rozmówca. Jak kontrolować przebieg interwencji.

from #Holdtheline Audio · host #holdtheline

Co ma wspólnego policjant i handlowiec? Kontakt z “klientem”. I choć zazwyczaj jest to innego rodzaju “klient”, to często zdarza się, że obaj mają do czynienia z “trudnym przypadkiem”. I dlatego, wbrew pozorom, techniki radzenia sobie z kłopotliwym klientem mogą być w policyjnej robocie przydatne, oczywiście zastosowane w odpowiednim kontekście i sytuacji.

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This episode was published on April 27, 2026.

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