Trust and Leadership in Care Services with Elizabeth West

In this episode, host Paraic Mac Donnchadha speaks with Elizabeth West, founder of Elizabeth West Care Consulting, about the critical role trust plays in health and social care leadership. Drawing on decades of experience improving care services and supporting organizations through regulatory challenges, Elizabeth shares how empathy, mentorship, and authenticity help build trust with both staff and leaders. She also discusses her mission to simplify compliance through innovative tools that empower care providers to improve standards, strengthen teams, and deliver better outcomes for those they serve. This show is sponsored by the Intergroup Consulting Method, the quickest, most powerful and effective way to turn around relationships that have soured among groups at work, or among groups that have got bogged down in delivering a major project. We use this method to help organizations, in only two days, to replace resistance, rancour and resentment with mutual trust, shared resolve and new hope for the future. This results in smoother functioning teams, higher retention rates, and team happiness. To find out more, visit our website at: www.intergroupconsulting.com