EPISODE · Sep 19, 2023 · 27 MIN
Turning Complaints into a Powerful Change Backlog: A Guide for Business Leaders
from Enterprise Agility Mastery · host Ian Banner
In this episode of our podcast, we explore a unique approach to creating a change backlog in a business organization. We discuss how complaints can be an invaluable source of insight for change and highlight tools and processes like the Celebration 5W, 15-Minute FOTO, and World Café-style workshops for ideation, obstacle analysis, and prioritization. We emphasize the importance of inclusivity and collective intelligence in driving effective change. Tune in to learn how you can empower your teams to be part of the solution, fostering ownership and commitment to the change process. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit futureofwork.site
NOW PLAYING
Turning Complaints into a Powerful Change Backlog: A Guide for Business Leaders
No transcript for this episode yet
Similar Episodes
Oct 2, 2025 ·47m
Sep 21, 2025 ·59m
Sep 15, 2025 ·56m
Sep 8, 2025 ·47m
Aug 29, 2025 ·62m
Aug 22, 2025 ·53m