Understanding The Emotional Bank Account-Part 1

*****This episode falls into the category "THINGS I WISH SOMEONE TOLD ME WHEN I WAS YOUNGER" file.*****Questions:Have you heard of The Emotional Bank Account?Are you aware that you have an Emotional Bank Account with everyone you have relationship with including family, friends, colleagues and customers?Do you understand that just like your financial bank account, you Emotional Bank Account can be overdrawnIn this episode, we will:Define how The Emotional Bank Account worksDiscuss the difference between a deposit and a withdrawLook at ways of turning a negative/overdrawn Emotional Bank Account to a healthy, positive one