EPISODE · Oct 19, 2023 · 20 MIN
Unlock the power of Data: Transforming conversations into valuable insights
from The Third Sight: Data Analytics · host Concentrix + Webhelp
An enthralling discussion with Preet, Analytics leader at Concentrix + Webhelp, on the role of analytics in understanding customer conversations, intent, & personas across multiple communication channels. Discover C2i (Conversation to Insights), an award-winning analytics solution designed to deliver cutting-edge consumer insights, brand insights, reputation management, content evaluation, and campaign performance.
What this episode covers
An enthralling discussion with Preet, Analytics leader at Concentrix + Webhelp, on the role of analytics in understanding customer conversations, intent, & personas across multiple communication channels. Discover C2i (Conversation to Insights), an award-winning analytics solution designed to deliver cutting-edge consumer insights, brand insights, reputation management, content evaluation, and campaign performance.
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Unlock the power of Data: Transforming conversations into valuable insights
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