Vicky Malia: Engagement and Connecting with the Patient E...

What this episode covers

Welcome to the latest episode of Only Human After All, where we delve into the lives of those who work behind the hospital doors. Join hosts James Thomas and Andrea Clegg as they introduce Vicky Malia, the Divisional Lead for Operational Development and Engagement within the Surgery Division. In this episode, Vicky shares her unique journey into her niche role, offering insights into the impact of non-clinical staff in healthcare. From fostering strong relationships to staying connected with the patient experience, Vicky's role is vital in supporting the clinical staff and ensuring effective healthcare delivery. Learn about Vicky's career path, the challenges and rewards of working in a non-linear job, and how personal experience shapes her approach to hospital management. This is an exploration of the essential, though often unseen, roles that contribute to patient care and the overall functioning of our health system.

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Frequently Asked Questions

How long is this episode of Only Human After All?

This episode is 30 minutes long.

When was this Only Human After All episode published?

This episode was published on March 31, 2025.

What is this episode about?

Welcome to the latest episode of Only Human After All, where we delve into the lives of those who work behind the hospital doors. Join hosts James Thomas and Andrea Clegg as they introduce Vicky Malia, the Divisional Lead for Operational Development...

Is there a transcript available for this episode?

Yes, a full transcript is available for this episode. You can read the complete transcript on the episode page.

Can I download this Only Human After All episode?

Yes, you can download this episode by clicking the download button on the episode player, or subscribe to the podcast in your preferred podcast app for automatic downloads.