Video Special: Empathy Can Be Engineered

Q: How long is this episode of Cognizant | Insurance Savvy?

This episode is 2 minutes long.

Q: When was this Cognizant | Insurance Savvy episode published?

This episode was published on September 4, 2025.

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from Cognizant | Insurance Savvy · host Craig Weber

Welcome to the future, where empathy can be engineered. If you’re an insurer thinkingabout AI, focus first on things like speed and convenience for customers and channel partners. But you also want to build the skills to help build emotional connections via AI and GenAI. “Emotion AI” is on the near horizon, more compelling with each generation of tool improvement.Insurtech podcastInsurance podcast#insurtech#InsuranceTechnology#AI#AIinsurance#InsuranceInnovation#ExperienceEngineering #empathy #EmotionAI #GenAI#GenAI

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Video Special: Empathy Can Be Engineered

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How long is this episode of Cognizant | Insurance Savvy?

This episode is 2 minutes long.

When was this Cognizant | Insurance Savvy episode published?