Walking in Your Customer's Shoes

from F&I Talk Outside the Box · host EFG Companies

Join EFG Managers, Jason Hash and Dave Gibbs, in a discussion on how to build a relationship with your customers to increase the effectiveness of the F&I product presentation.Understand the difference between open and closed-ended questions.Learn how to gather more information to better connect with the customer.Walk away knowing how to relate the information gathered to your products to build a tailored presentation to the customer in front of you.

What this episode covers

Join EFG Managers, Jason Hash and Dave Gibbs, in a discussion on how to build a relationship with your customers to increase the effectiveness of the F&I product presentation. Understand the difference between open and closed-ended questions. Learn how to gather more information to better connect with the customer. Walk away knowing how to relate the information gathered to your products to build a tailored presentation to the customer in front of you.

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Walking in Your Customer's Shoes

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How long is this episode of F&I Talk Outside the Box?

This episode is 14 minutes long.

When was this F&I Talk Outside the Box episode published?

This episode was published on April 16, 2019.

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