We Need to Talk by Phillip Van Hooser

https://thebookvoice.com/podcasts/2/audible/98535 to listen full audiobooks. Title: We Need to Talk Author: Phillip Van Hooser Narrator: Gary J. Chambers Format: mp3 Length: 2 hrs and 54 mins Release date: 04-03-20 Ratings: 5 out of 5 stars, 5 ratings Genres: Customer Service Publisher's Summary: Like it or not, professional relationships are impacted - positively or negatively - by the ability to communicate. Customers are won or lost, employees are encouraged or demotivated, professional networks are expanded or extinguished - all by how well we communicate. We Need to Talk reveals key strategies to help you build trust, win respect, and sidestep common minefields when communicating gets critical.