What Accountants REALLY Want From Vendors (& Their Account Managers)

Join us as Stephen shares his experiences and lessons (sometimes painful ones) of dealing with Vendors. Stephen and his firm Valued Accountancy are bone-fide early adopters - with a ‘fastest growing partner’ award at Xero’s first UK Xerocon in 2012 as proof. They’ve dealt with all manner of vendors and account managers from the best in the business to… well, not the best.We discuss the importance of resisting that tempting urge to mass-apply solutions and how crucial clear communication with your team and vendors is. 00:00 Coming Up…01:03 This week - Stephen Paul02:58 Defining a vision for the firm05:53 Getting the team behind the vision 09:00 Red flags with Vendors13:43 Trust and honesty19:43 How to manage your account manager25:03 Being upfront with vendors29:03 Top advice to young account managers34:19 Who would play you in a film?