What Happens When Your Vendor's Experts Move On to Their Next Project? episode artwork

EPISODE · Apr 15, 2026 · 14 MIN

What Happens When Your Vendor's Experts Move On to Their Next Project?

from The Automation Journey | A Podcast from Rocrich AGV Solutions · host Rocrich AGV Solutions

Integrated automation looks seamless on paper. Making it work is a different challenge entirely. In this excerpt from Episode 2 of The Automation Journey, Lina Alvarado, Director of Supply Planning and Execution, walks through the implementation realities that catch even experienced teams off guard - from the knowledge gap left when vendors move on, to the SOP documentation no one thinks to prepare for. To hear what Lina would negotiate differently if she were starting over, listen to the full episode on YouTube, Apple, or Spotify. Listen to the full episode now to hear Lina's four-phase playbook, her SLA negotiation lessons, and the documentation approach that could save your team when something breaks.  And subscribe so you don't miss what's coming next on The Automation Journey. -- Disclaimer By accessing this Podcast, I acknowledge that Rocrich AGV Solutions LLC ("Rocrich") makes no warranty, guarantee, or representation as to the accuracy or sufficiency of the information featured in this Podcast. The information, opinions, and recommendations presented in this Podcast are for informational and entertainment purposes only and any reliance on the information provided in this Podcast is done at your own risk. This Podcast should not be considered professional advice. Unless specifically stated otherwise, Rocrich does not endorse, approve, recommend, or certify any information, product, process, service, or organization presented or mentioned in this Podcast, and information from this Podcast should not be referenced in any way to imply such approval or endorsement. Moreover, Rocrich makes no warranty that this Podcast, or the server that makes it available, is free of viruses, worms, or other elements or codes that manifest contaminating or destructive properties. ROCRICH EXPRESSLY DISCLAIMS ANY AND ALL LIABILITY OR RESPONSIBILITY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR OTHER DAMAGES ARISING OUT OF ANY INDIVIDUAL'S USE OF, REFERENCE TO, RELIANCE ON, OR INABILITY TO USE, THIS PODCAST OR THE INFORMATION PRESENTED IN THIS PODCAST. Notice By accessing this Podcast, I acknowledge that the entire contents and design of this Podcast, are the property of Rocrich, or used by Rocrich with permission, and are protected under U.S. and international copyright and trademark laws. Except as otherwise provided herein, users of this Podcast may save and use information contained in the Podcast only for personal or other non-commercial, educational purposes. No other use, including, without limitation, reproduction, retransmission or editing, of this Podcast may be made without the prior written permission of the Rocrich, which may be requested by contacting [email protected]

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What Happens When Your Vendor's Experts Move On to Their Next Project?

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This episode is 14 minutes long.

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This episode was published on April 15, 2026.

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Integrated automation looks seamless on paper. Making it work is a different challenge entirely. In this excerpt from Episode 2 of The Automation Journey, Lina Alvarado, Director of Supply Planning and Execution, walks through the implementation...

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