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EPISODE · Feb 7, 2022 · 11 MIN

What Is a Strategic CRM Implementation?

from Modern Commerce Talks · host Fredrik Forssberg

Customer data is important in CRM projects, but it is equally important that the organization that will handle it can use it in the right way. Implementing a modern CRM can be a game-changing addition to a retailer's tech stack. With a good implementation strategy you can translate your business needs into system logic, and feed the system with the right data to make a difference for your customers. In this talk you will learn how.

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What Is a Strategic CRM Implementation?

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Frequently Asked Questions

How long is this episode of Modern Commerce Talks?

This episode is 11 minutes long.

When was this Modern Commerce Talks episode published?

This episode was published on February 7, 2022.

What is this episode about?

Customer data is important in CRM projects, but it is equally important that the organization that will handle it can use it in the right way. Implementing a modern CRM can be a game-changing addition to a retailer's tech stack. With a good...

Can I download this Modern Commerce Talks episode?

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