What is identity's role in the online customer journey episode artwork

EPISODE · Jan 7, 2025 · 17 MIN

What is identity's role in the online customer journey

from The Fearless Commerce Podcast · host Signifyd

In this episode of the Fearless Commerce Podcast, Mike Cassidy talks with Hani Batla, CIO and CTO at Adorama, about the significance of digital identity in ecommerce. Cassidy and Batla dig into how bringing customer data together across multiple platforms makes for better customer experiences, boosts security and drives retail innovation. The two get into personalization, returns management and fraud prevention, providing insights for ecommerce and retail leaders.—This is The Fearless Commerce podcast, a regular plunge into understanding why commerce leaders do what they do and how they managed to embrace fearlessness in the face of retail.Signifyd

In this episode of the Fearless Commerce Podcast, Mike Cassidy talks with Hani Batla, CIO and CTO at Adorama, about the significance of digital identity in ecommerce. Cassidy and Batla dig into how bringing customer data together across multiple platforms makes for better customer experiences, boosts security and drives retail innovation. The two get into personalization, returns management and fraud prevention, providing insights for ecommerce and retail leaders. — This is The Fearless Com...

NOW PLAYING

What is identity's role in the online customer journey

0:00 17:40

No transcript for this episode yet

We transcribe on demand. Request one and we'll notify you when it's ready — usually under 10 minutes.

Frequently Asked Questions

How long is this episode of The Fearless Commerce Podcast?

This episode is 17 minutes long.

When was this The Fearless Commerce Podcast episode published?

This episode was published on January 7, 2025.

What is this episode about?

In this episode of the Fearless Commerce Podcast, Mike Cassidy talks with Hani Batla, CIO and CTO at Adorama, about the significance of digital identity in ecommerce. Cassidy and Batla dig into how bringing customer data together across multiple...

Can I download this The Fearless Commerce Podcast episode?

Yes, you can download this episode by clicking the download button on the episode player, or subscribe to the podcast in your preferred podcast app for automatic downloads.
URL copied to clipboard!