What Milan Teaches Us About Scalable Digital Transformation with Roberta Cocco | RegulatingAI Podcast

In this compelling episode of RegulatingAI, Sanjay Puri discusses with Roberta Cocco—Digital Transformation Advisor, University Professor and Board Member—to discuss why human oversight in AI is essential for preserving democracy and civic trust. 🔍 Key Takeaways: How AI can both empower and threaten democratic institutions The risk of obscured accountability in automated decision-making Why explainability and auditability must be embedded into governance frameworks Roberta’s firsthand experience in digitizing Milan’s public services With insights from her roles at Microsoft, Italian government, and academia, Roberta argues that “AI should never replace human responsibility—it should enable it.” 🎧 Essential listening for policymakers, civic technologists, and digital ethicists. Resources Mentioned: https://www.linkedin.com/in/robertacocco/