Why Keeping Updated on Politics Improves Your Customer Service

from Communication Psychology and HR – with Gerhard Ohrband

Many people say they’re notinterested in politics. But often, that really means they’re not interested inwhat’s going on in the world. And if we disconnect from the realities peopleface—economic pressure, uncertainty, frustration—we risk disconnecting from ourcustomers too.Staying informed isn’t about picking sides. It’s about understanding people.And that understanding is what makes the difference between average andexceptional customer service.#CustomerExperience #Empathy#Communication #Leadership #BusinessSkills #CustomerService#EmotionalIntelligence #ProfessionalDevelopment

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This episode was published on March 21, 2026.

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