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Why Restaurants Are Charging No-Show Fees on Reservations episode artwork

EPISODE · Jun 10, 2026 · 11 MIN

Why Restaurants Are Charging No-Show Fees on Reservations

from Restaurant Business with Fexingo: Food Service, Hospitality, and Independent Operators · host Fexingo

No-show fees used to be rare — a few high-end spots charging a flat $25 if you didn't cancel. In 2026, that's changed dramatically. Lucas and Luna break down the specific economics: how the average no-show rate across US restaurants sits at 12 percent, costing operators an estimated $2.3 billion annually. They look at Resy's shift to mandatory credit-card-on-file reservations, the backlash from diners, and the surprising data from one New York restaurateur who cut his no-show rate from 18 percent to 3 percent. They also touch on the 'no-show fee arms race' and whether dynamic pricing for reservations could be next. A focused look at a quiet revolution in restaurant revenue management. #RestaurantNoShowFees #Resy #CreditCardOnFile #RevenueManagement #DinerBehavior #OpenTable #RestaurantProfitMargins #HospitalityTech #NoShowRate #DynamicPricing #NewYorkRestaurants #ReservationDeposits #Business #FexingoBusiness #BusinessPodcast #Podcast #RestaurantBusiness #LucasAndLuna Keep every episode free: buymeacoffee.com/fexingo

What this episode covers

No-show fees used to be rare — a few high-end spots charging a flat $25 if you didn't cancel. In 2026, that's changed dramatically. Lucas and Luna break down the specific economics: how the average no-show rate across US restaurants sits at 12 percent, costing operators an estimated $2.3 billion annually. They look at Resy's shift to mandatory credit-card-on-file reservations, the backlash from diners, and the surprising data from one New York restaurateur who cut his no-show rate from 18 percent to 3 percent. They also touch on the 'no-show fee arms race' and whether dynamic pricing for reservations could be next. A focused look at a quiet revolution in restaurant revenue management. #RestaurantNoShowFees #Resy #CreditCardOnFile #RevenueManagement #DinerBehavior #OpenTable #RestaurantProfitMargins #HospitalityTech #NoShowRate #DynamicPricing #NewYorkRestaurants #ReservationDeposits #Business #FexingoBusiness #BusinessPodcast #Podcast #RestaurantBusiness #LucasAndLuna Keep every episode free: buymeacoffee.com/fexingo

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Why Restaurants Are Charging No-Show Fees on Reservations

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Frequently Asked Questions

How long is this episode of Restaurant Business with Fexingo: Food Service, Hospitality, and Independent Operators?

This episode is 11 minutes long.

When was this Restaurant Business with Fexingo: Food Service, Hospitality, and Independent Operators episode published?

This episode was published on June 10, 2026.

What is this episode about?

No-show fees used to be rare — a few high-end spots charging a flat $25 if you didn't cancel. In 2026, that's changed dramatically. Lucas and Luna break down the specific economics: how the average no-show rate across US restaurants sits at 12...

Can I download this Restaurant Business with Fexingo: Food Service, Hospitality, and Independent Operators episode?

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