EPISODE · May 5, 2026 · 4 MIN
Your Five Minute Fix: Where your customer finds true VALUE
from Your Five Minute Fix: Small Episodes. Stronger Skills. Bigger Sales. · host Gene Hoffman
After fifty years in specialty retail, I’ve watched the world change. Customers now walk in after hours of online research. They’ve compared prices, read reviews, saved inspiration photos, and built entire idea boards before ever stepping foot in the store. They often know the model name, the features, the dimensions — sometimes before they even say hello.
What this episode covers
After fifty years in specialty retail, I’ve watched the world change. Customers now walk in after hours of online research. They’ve compared prices, read reviews, saved inspiration photos, and built entire idea boards before ever stepping foot in the store. They often know the model name, the features, the dimensions — sometimes before they even say hello.
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Your Five Minute Fix: Where your customer finds true VALUE
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