Your Non Verbal Communication Is Killing Your Sales

In this conversation, Joshua and Geoff discuss the critical role of non-verbal communication in sales, emphasising that effective communication goes beyond just words. They explore how body language, engagement, and basic communication skills are foundational to successful sales interactions. The impact of the internet on communication skills, the importance of feedback, and the need for genuine connections in sales are also highlighted. The discussion underscores that while sales techniques can be learned, the ability to connect with others on a human level is paramount.takeawaysNon-verbal communication is crucial in sales interactions.Basic communication skills should be prioritized before advanced techniques.Observing others can enhance understanding of effective communication.The internet has reduced face-to-face interactions, impacting communication skills.Feedback is essential for growth in sales.Natural charisma can be more valuable than learned sales skills.Sales communication is often overcomplicated; basics are key.Engagement in conversations can significantly impact outcomes.Building genuine connections is vital for successful sales.Complacency in skills can hinder progress in sales.Chapters00:00The Importance of Non-Verbal Communication02:45Basic Communication Skills in Sales05:27Observing and Learning from Others08:37The Impact of the Internet on Communication11:22The Role of Feedback in Sales14:19Natural Communication vs. Sales Skills16:57The Complexity of Sales Communication19:46Staying Engaged in Sales Conversations22:49Building Genuine ConnectionsThe exact steps to go from struggling rep to top 1% closer delivered straight to your inbox, completely free. This is the completely free mini course on the exact toolkit and script I used to go from struggling rep to a top 1% closerWe've put together a completely free mini course to take you from struggling to top 1% closer 👉 https://geoff-ketterer.kit.com/e946729253 Geoff - https://www.tiktok.com/@geoffkettererJosh - https://www.instagram.com/closerjosh/