EPISODE · Feb 19, 2026 · 32 MIN
You're a Rock Star (Someone Had to Tell You)
from Hotelier Huddle · host Shannon Knapp
⭐"Hoteliers have boardroom-grade skills but are too busy changing rates and putting out fires to notice. Janet McBain's message to every professional at every level: stop underrating yourself. Whether you're a night auditor or a regional GM, you've been brilliant this whole time!Host: Shannon Knapp Producer: Heidi Egger Need help developing your hotel team’s revenue management and commercial skills? Visit www.sknappconsulting.com CHAPTERS00:00 Introduction to Janet McBain and Her Journey05:02 Transition from Hospitality to Facilities Management09:58 The Importance of Professionalism in Building Management15:01 Translating Hotel Management Skills to Broader Careers20:02 The Value of Education and External Validation24:53 Navigating Relationships in Facilities Management30:09 Final Thoughts and Toast to Hoteliers
What this episode covers
⭐"Hoteliers have boardroom-grade skills but are too busy changing rates and putting out fires to notice. Janet McBain's message to every professional at every level: stop underrating yourself. Whether you're a night auditor or a regional GM, you've been brilliant this whole time!Host: Shannon Knapp Producer: Heidi Egger Need help developing your hotel team’s revenue management and commercial skills? Visit www.sknappconsulting.com CHAPTERS00:00 Introduction to Janet McBain and Her Journey05:02 Transition from Hospitality to Facilities Management09:58 The Importance of Professionalism in Building Management15:01 Translating Hotel Management Skills to Broader Careers20:02 The Value of Education and External Validation24:53 Navigating Relationships in Facilities Management30:09 Final Thoughts and Toast to Hoteliers
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You're a Rock Star (Someone Had to Tell You)
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