All Episodes
60-second Retail — 256 episodes
Tiered Loyalty: Why One‑Size‑Fits‑All Rewards Are Failing Retailers
Retail Isn’t Failing—It’s Splitting: What Store Closures Are Really Telling Us (A Retail in the Red Update)
Built on Trust, Broken by AI: Finance Teams Face Deep Fakes
Retail Unplugged: Why Some Retailers Are Going Private
The Predictive Edge: Smarter Forecasts for Modern Retail
Loyalty Beyond Rewards: Designing Experiences Customers Remember
Lights, Camera, Aisle: Retail Media Networks Go In‑Store
From Query to Cart: Chat‑Based Commerce Has Arrived
Frictionless CX: How Identity Tech Is Reshaping Checkout
Smart Prices, Smarter Margins: How to Get Dynamic Pricing Right
The New Authenticity Crisis: How Retailers Can Combat Online Impersonation
The Real Cost of Customers: Rethinking CAC in Retail
Crypto at Checkout: Is Retail Ready for the Decentralized Dollar?
Smart Shelves, Smarter Stores: How IoT Is Powering Real‑Time Retail
Influencer Risk Assessment Series: Part 3 - Managing Influencer Relationships Over Time
Influencer Risk Assessment Series: Part 2 - How to Vet and Analyze
Influencer Risk Assessment Series: Part 1 - Why Influencers Matters More than Ever
How Can Retailers Win Over Cautious Consumers this Holiday Season?
Holiday Spending in a Squeezed Economy
Click, Pack, Ship: Retailers Rethink the Last Mile
Structuring for Savings: How Retailers Are Navigating BEAT, Tariffs and Transfer Pricing
Dynamic Buying: AI’s Answer to Tariff Turbulence
Power Partnerships: The Rise of Retail Store Collaborations
From Fast Fashion to Full Accountability: The SB 707 Shift
Tax Reset: What the Big Beautiful Bill Means for Retailers
Retail Under Pressure: Closures, Cutbacks & What Comes Next (A Retail in the Red Update)
Prime Day Reimagined: Did the New Strategy Deliver?
Dupe Dilemma: Navigating the World of Product Duplications with David Yurman
Defending Authenticity: How David Yurman Outmaneuvers Counterfeits
Navigating Eco-Illusions: The Brand Impact of Greenwashing
AI-Driven Sourcing: The Next Frontier
Retail Headquarters Adapt to Hybrid Work Models
A Retail CIO's Roadmap to Prioritize Tech Investments
Digital Deception: Strategies to Combat Retail Fraud
Innovative Robotics: Breakthroughs in Warehouse Management
New Retail Sales Channels: Adapting KPIs for Social Commerce
Retail's Third Space: Where Technology Meets Humanity
Can Digital Marketing & User Privacy Coexist?
Navigating Store Rationalization Amid Economic Shifts (A Retail in the Red Update)
Autonomous AI (Part 2): Implementing Agentic AI for Retail Success
Autonomous AI (Part 1): Unleashing Agentic AI in Retail
From Boomers to Alphas - Decoding Generational Shopping Preferences
Unlocking the Potential of RFID Tags in Retail (A Future Proof Retail Story)
Level Up Your Retail Strategy with Gamification (A Future Proof Retail Story)
Smart Stores: The Future of Shopping is Here (A Future Proof Retail Story)
Retail on the Move: Embracing Driverless Innovation (A Future Proof Retail Story)
AI Powered Product Design & Focus Groups (A Future Proof Retail Story)
How Robotics Are Revolutionizing Retail Security (A Future Proof Retail Story)
Building Supply Chain Resilience: Insights from the 2025 Retail CFO Outlook Survey
Future-Proofing Through Technology: Insights from the 2025 Retail CFO Outlook Survey
Closing the Profitability Gap: Insights from the 2025 Retail CFO Outlook Survey
From First Click to Repeat Buy – AI Boosted Customer Acquisition & Retention
Smart Inventory: Harnessing Data for Demand Planning
Connected Commerce: Integrating Omnichannel Solutions with ERP
The PIM Puzzle: Crafting a Cohesive Product Data Strategy
Scroll, Swipe, Shop The New Retail Reality
Tariff Tactics: Navigating the Duty Dilemma
How Collaborations Help Earn Wallet Share & Brand Loyalty
Retail Real Estate – What’s Hot and What’s Not for 2025?
Smart Systems: AI's Role in Enhancing Retail Operations
Building a Sustainability Strategy One Block at a Time
The Power of One: Elevating the CX with Hyper-Personalization
Navigating New Tax Terrain: Upcoming & Proposed Changes Retailers Need to Consider
Shuttered Shops: The Forces Fueling Retail Shutdowns (A Retail in the Red Update)
Bankruptcy Balancing Act: Retail’s Financial Tightrope (A Retail in the Red Update)
Expanding Horizons: Techniques for Expanding Retail Demand
Keeping Pace: Strategies for Effective Demand Management
Igniting Interest: The Art of Demand Creation in Retail
Another Private Label Boom? The Youthful Surge Behind this Growing Trend
Aging in Reverse: Why Beauty Consumers Are Getting Younger & Younger
Boost Your Customer Base with Dupe Swapping
Untangling Privacy & Compliance in the Age of eCommerce
AI Assurance Series: How Retailers Can Dodge Digital Dangers – Part 3: Quality & Reliability
AI Assurance Series: How Retailers Can Dodge Digital Dangers – Part 2: Privacy & Security
AI Assurance Series: How Retailers Can Dodge Digital Dangers – Part 1: Ethical Use
Empty Shops, New Spots: The Curious Case of Retail Real Estate
Big Retailers Hit the Brakes, Easing Pressure on Supply Chain Vendors
Union Strikes & the Impact to the Retail Industry
New Rules & Regulations in the Age of AI – Part 2: The Digital Services Act & the Digital Markets Act
New Rules & Regulations in the Age of AI – Part 1: The EU AI Act
Strategic Pricing Moves in Lean Times
Reverse Logistic Woes Lead to New Return Policies – Part 2: The Consumer’s Perspective
Reverse Logistic Woes Lead to New Return Policies – Part 1: The Retailer’s Perspective
Store Size & Units per Trip Shrinks Along with the Consumer Wallet (Retail in the Red)
Trans-Atlantic Retail: Common Trends in the UK & US
2024 Retail CFO Outlook Survey: Lessons from eCommerce to Fuel Momentum in the Year Ahead
2024 Retail CFO Outlook Survey: Could Upskilling Your Workforce be the Key to Success this Year?
2024 Retail CFO Outlook Survey: AI is Taking Off in Retail
2024 Retail CFO Outlook Survey: How Actionable Data Can Make or Break Your Supply Chain
2024 Retail CFO Outlook Survey: Consumer Challenges Set Up a Game of Pricing Limbo for Retail
2024 Retail CFO Outlook Survey: Key Insights Central to Success in the Year Ahead
Future Proof Retail Series: Returns & Waste Management Are the Way of the Future
Future Proof Retail Series: From Likes to Sales – Influencer Marketing & Social Commerce Boost Business
Future Proof Retail Series: Scenario Modeling is Essential to Supply Chain Efficiency
Future Proof Retail Series: Tailoring Success with Localized Product Assortment
Future Proof Retail Series: Is AR/VR the Key to Upskilling the Future Retail Workforce?
Future Proof Retail Series: Transforming Operations with Ground Robotics
Future Proof Retail Series: Embracing Digital Twin Technology for Enhanced Performance
Future Proof Retail Series: Cutting Edge Payment Technology at Checkout
Future Proof Retail Series: Unleashing the Potential of Generative AI
Future Proof Retail: Igniting Your Strategy through Experiential Innovation
Future Proof Retail: Taking Retail to New Heights with Aerial Drones
Changing the Game: How to Pivot the Use of Tags, Cookies & Pixels for Retail Success
Unlocking the Power of Social Commerce: Elevating Your Retail Strategy
Cracking the Code: Influencer Marketing Success in Uncertain Times
Using Interactive Displays to Drive Customer Engagement In-store
Retail in the Red: 1st Half Findings & Insights on the State of the Industry
Are the Rental and Resale Subsectors Still Hot?
Return Management is a Balancing Act
Navigating Patchwork Legislation Around Consumer Data
The Concept Store Evolution is Taking Off
3 Important Tips for Navigating Uncertain Economic Times
The New Retail Store Rationalization Strategy - Part 2: Restructuring the Footprint
The New Retail Store Rationalization Strategy – Part 1: The Evolution of the Retail Lease
eCommerce Pure Plays go from Digital Only to IRL
Is Social Media the New Source of Inspiration for Product Design?
Dollar Stores Give High-end Retailers a Run for Their Money
Does Downsizing Staff Impact the Customer Experience (CX)?
Increased Minimum Wage Impacts a Retailer's Need for Technology
Critical Components to a Retailer's ESG Strategy & Complying with New Laws: A UFLPA Update
Retail Theft - Part 2: Recovery and Insurance Tips
Retail Theft - Part 1: Technology's Role in Prevention
Elastic Websites Drive Time on Site
Mapping the Customer Journey to the CX
The Dynamic Shopping Experience Value Proposition
NFTS Drive Omnichannel Relationships for Retailers
Virtual Branding's Rapid Evolution
Is There a Retail Talent Shortage?
Resale Grows Beyond Apparel
Is There a New Business Attire Category on the Market?
Retail in the Red 2H 2022
BNPL: A Debt Timebomb in the Making?
International Edition: Retail Trends Across the Pond and Stateside
CFO Outlook: P3 - Specialty Retailers Speed Ahead with Digital Innovation
CFO Outlook: P2 - Retail Supply Chain Strategies Take Center Stage in 2023
CFO Outlook: P1 - Retailers Build Resiliency in the Face of a Potential Recession
How the Drop in US Education Will Impact the Retail Workforce
An Interesting Evolution in Retail Partnerships
The Corporate Cut in Retail
Mixed Signals in the Retail Supply Chain
Excess Inventory Tax Strategies
How the New Tax Regulations Impact Retail
Navigating Another Uptick in Shrinkflation
Preholiday Sales - Strategic Success or Bust?
The Impact of Interest Rate Hikes before the Holidays
ESG in Retail (Part 3): Ethical Consumerism
ESG in Retail (Part 2): Employee Experience & Labor Practices
ESG in Retail (Part 1): The Circular Economy
Today's Critical Retail KPIs
How Better Technology & Data Support Your Supply Chain
Returns & the Rise of eCommerce
AI Opportunities in Retail
Retail in the Red 1H 2022
The Brand D2C Shift
Building an Effective Customer Loyalty Program
Fad or Future? (Part 3): Cybersecurity in the Metaverse
Fad or Future? (Part 2): Selling Virtual Goods in the Metaverse (NFTS)
Fad or Future? (Part 1): Using the Metaverse to Build Brand Loyalty
Robotics in Retail
Future of the Mall: Green Infrastructure
Inflation Pressures on Retail (Part 3): Store Rationalization Strategies
Inflation Pressures on Retail (Part 2): Real Growth vs. Inflation
Inflation Pressures on Retail (Part 1): Shrinkflation
Store Expansion in Uncertain Times
The Impact of Increased Interest Rates on Retail
Has the Retail Supply Chain Evolved?
GVC Series (Part 3): Global Tax Landscape Impacts
GVC Series (Part 2): Product Sourcing & Production Materials
GVC Series (Part 1): Storage, Shipping & Freight Management
Youtube - QVC for a New Generation
Changes & Evolving M&A Strategies in Retail
Private Equity’s Impact in Retail
Cryptocurrency in Retail
The Retail Subscription Service Comeback
Retail Real Estate Outlook (Part 2): Retailers
Retail Real Estate Outlook (Part 1): Investors & Owners
Forced Labor in Retail
Combating Retail Brand Erosion
Unclaimed Property Considerations for Retailers (i.e. Escheatment)
2022 CFO Outlook: Innovating for the New Reality
2022 CFO Outlook: Strain on Supply Chains
2022 CFO Outlook: Retail Resilience
Retail Outlook for 2022: Three Trends to Watch
The eCommerce Spin-off
Supply Chain Surplus (Part 2): Efficient Storage of Delayed Inventory
Supply Chain Surplus (Part 1): Handling Excess Inventory
BNPL's Impact on Consumer Spending
Consumer Concerns About Inflation
Retail Demand Generation Series – Leveraging Technology for Demand Execution (Part 4)
Retail Demand Generation Series - Demand Expansion (Part 3)
Retail Demand Generation Series - Demand Management (Part 2)
Retail Demand Generation Series - Demand Creation (Part 1)
The Growth of Shoppable Media & Micro-Influencers
Sustainability in Retail (Part 2): Products & Customer Experiences
Sustainability in Retail (Part 1): Supply Chains & Manufacturing
Augmented Reality for eCommerce/Mobile Commerce
Back to the Future: The Purpose of Place
The New Retail Experience
Re-envisioning & Re-purposing Store Real Estate
What Retailers Need to Know About Demand Forecasting
SPACS in Retail (Part 2): Advice for Retailers Going into a SPAC
SPACS in Retail (Part 1): Reverse Mergers into SPACS
VBA Assessment Series – Issue 4
The Capital Market Environment in Retail
Employee Attraction & Retention for Busy Season
Increasing Freight & Shipping Rates
Retail in the Red: Bankruptcy and Store Closure Figures for 1H 2021
What Will Back-to-school Look Like in 2021?
Supply Chain Strategy Deep Dive: Transportation & Logistics (Part 6)
Supply Chain Strategy Deep Dive: Distribution & Warehousing (Part 5)
Supply Chain Strategy Deep Dive: Manufacturing Strategy (Part 4)
Supply Chain Strategy Deep Dive: Inventory Management (Part 3)
Supply Chain Strategy Deep Dive: Sourcing & Supplier Management (Part 2)
Supply Chain Strategy Deep Dive: Overall Strategy & Network Optimization (Part 1)
Strategic Retail Initiatives: Liquidity Sources for Restructuring (Part 3)
Strategic Retail Initiatives: Turnaround Strategies (Part 2)
Strategic Retail Initiatives: Financial Strategies (Part 1)
2021 Retail Digital Transformation Survey: Top of Mind Issues Impacting Bottom Lines
2021 Retail Digital Transformation Survey: CX Improvement & Taking on Amazon
Retail Supply Chain Risk: Key Actions to Mitigate Risk (Part 3)
Retail Supply Chain Risk: Consumer Behavior & Government Regulation (Part 2)
Retail Supply Chain Risk: Key Elements & How COVID Changed the Game (Part 1)
The Brexit Effect: Potential Tariff & Duty Pitfalls (Part 2)
The Brexit Effect: A US/UK Free Trade Agreement (Part 1)
VBA Assessment Series: Q4 Update & Analyst Projections for 2021
Retail on Sale! M&A Expectations
Retail in the Red: 2H 2020 Update
Employee Retention Credits in Retail: An Overview & Eligibility
Customers Choose BNPL Options
Digital Transformation Series: Technology’s Impact on Business Health & Evolving the eCommerce Approach
The 80/20 Rule - An Honest Assessment to Focus Retailers
2021 Retail CFO Outlook: Responding to Demand Shifts
2021 Retail CFO Outlook: Digital with Discipline
2021 Retail CFO Outlook: Cash Flow & Capital
2021 Retail CFO Outlook: A Few Surprises
2021 Retail CFO Outlook: Overall Survey Findings
VBA Assessment Series: Retail's Financial Fallout from the Pandemic (Part 2)
VBA Assessment Series: Online Retail's Forecast (Part 1)
Managing Excessive Returns After Year-end
Retail Predictions for 2021
Post-Election Check-in: A New Global Corporate Minimum? (Part 3)
Post-Election Check-in: Corporate Rate Expectations (Part 2)
Post-Election Check-in: New Administration, New Regulation (Part 1)
Lessons Learned from the Holiday Season
Path to Retail Recovery: Zero-Based Budgeting (Part 3)
Path to Retail Recovery: Improving Operating Margins & Real Estate Monetization Opportunities (Part 2)
Path to Retail Recovery: Cost Reduction Strategies (Part 1)
Digital Transformation Series: Future State Scenarios Enabling Growth (Part 3)
Digital Transformation Series: The New Customer Experience & Improving Operations With Technology (Part 2)
Digital Transformation Series: Making Up Revenue Lost to COVID-19 Through Digital (Part 1)
Retail in the Red: 2020 1H Store Closures (Part 2)
Retail in the Red: 2020 1H Bankruptcy Filings (Part 1)
Black Friday & Thanksgiving Predictions
Holiday Season Buying Trends
When Does Holiday Shopping Really Start?
Lessons Learned from Back to School