AdRem Audio

A flood of support tickets does not just slow down IT teams. It stalls payroll runs, delays onboarding, disrupts patient care, and chips away at organizational trust one unresolved request at a time. With ticket volumes up 35% since the pandemic and 80% of lost productivity traced to just 13% of recurring issues, the fix is not more headcount but smarter triage, clearer categorization, and proactive pattern spotting.AdRem Systems breaks down how to handle IT support tickets through structured intake, business impact prioritization, and targeted volume reduction strategies that free teams from constant firefighting and give organizations a support system that actually scales with growth.Read More: https://www.adrem.com/how-to-handle-it-support-ticketsConnect with us:Website: https://www.adrem.com/Twitter: https://x.com/adremsystemsFacebook: https://www.facebook.com/AdRemSystemsInstagram: https://www.instagram.com/adremsystems/YouTube: https://www.youtube.com/@adremsystemsSpotify: https://creators.spotify.com/pod/show/adremaudioLinkedIn: https://www.linkedin.com/company/adrem-systems/Patrick Birt on LinkedIn: https://www.linkedin.com/in/patrick-birt-cmmc-registered-practitioner-442b365

The real cost of managing IT infrastructure in-house is not just the hardware. It is the scramble when systems fail at peak moments, the recruiting cycles that never end, and the compliance audits that consume weeks of your team's time. With organizations reporting average infrastructure cost savings of $152,000 per year after outsourcing, the financial case alone is hard to ignore.AdRem Systems breaks down how IT infrastructure outsourcing delivers immediate operational wins including faster issue resolution, built-in compliance confidence, and the freedom for internal teams to redirect their energy toward growth instead of firefighting daily infrastructure problems.Read More: https://www.adrem.com/benefits-of-it-infrastructure-outsourcingConnect with us:Website: https://www.adrem.com/Twitter: https://x.com/adremsystemsFacebook: https://www.facebook.com/AdRemSystemsInstagram: https://www.instagram.com/adremsystems/YouTube: https://www.youtube.com/@adremsystemsSpotify: https://creators.spotify.com/pod/show/adremaudioLinkedIn: https://www.linkedin.com/company/adrem-systems/Patrick Birt on LinkedIn: https://www.linkedin.com/in/patrick-birt-cmmc-registered-practitioner-442b365/

Top Detroit tech companies serving regulated industries are raising the bar on cybersecurity, compliance, and managed IT. This covers what separates strong Detroit technology partners from generic vendors, which frameworks matter most, and what criteria businesses should use when evaluating their options.Read More: ⁠https://www.adrem.com/detroit-tech-companies⁠Connect with us: https://www.adrem.com/https://x.com/adremsystemshttps://www.facebook.com/AdRemSystemshttps://www.instagram.com/adremsystems/https://www.youtube.com/@adremsystemshttps://creators.spotify.com/pod/show/adremaudiohttps://www.linkedin.com/company/adrem-systems/ Have questions? Reach out to us: https://www.linkedin.com/in/patrick-birt-cmmc-registered-practitioner-442b365/

At tech conferences In Detroit, IT leaders face a hidden threat: email risk. Over 215 billion emails circulate daily, quietly shaping exposure across organizations. Discover why oversight, leadership discipline, and structured IT management matter more than tools alone. Learn how executives turn email vulnerabilities into measurable outcomes and why SLE-driven governance is the key to staying ahead of operational chaos.Read more: https://www.adrem.com/detroit-tech-conferencesConnect with us: https://www.adrem.com/https://x.com/adremsystemshttps://www.facebook.com/AdRemSystemshttps://www.instagram.com/adremsystems/https://www.youtube.com/@adremsystemshttps://creators.spotify.com/pod/show/adremaudiohttps://www.linkedin.com/company/adrem-systems/ Have questions? Reach out to us:Patrick Birt: https://www.linkedin.com/in/patrick-birt-cmmc-registered-practitioner-442b365/

Understanding whether your business needs a subscription-based managed service or a one-time professional service project is essential for smart resource allocation. This podcast explores the benefits of both models, including staff training and proactive security management to prevent revenue loss. Learn how a hybrid approach can provide your organization with both daily stability and specialized project expertise. Read More: https://www.adrem.com/managed-services-vs-professional-servicesConnect with us: https://www.adrem.com/https://x.com/adremsystemshttps://www.facebook.com/AdRemSystemshttps://www.instagram.com/adremsystems/https://www.youtube.com/@adremsystemshttps://creators.spotify.com/pod/show/adremaudiohttps://www.linkedin.com/company/adrem-systems/ Have questions? Reach out to us: https://www.linkedin.com/in/patrick-birt-cmmc-registered-practitioner-442b365/

Detroit industries depend on technology that stays stable under real operational pressure, from clinical access to production uptime and financial reporting. Managed IT helps Detroit industries reduce ticket friction, tighten security controls, and keep hybrid environments aligned so teams can focus on execution instead of firefighting. This video summarizes how reliable IT foundations support better decisions and long term stability.Read More: https://www.adrem.com/detroit-industries/Connect with us: https://www.adrem.com/https://x.com/adremsystemshttps://www.facebook.com/AdRemSystemshttps://www.instagram.com/adremsystems/https://www.youtube.com/@adremsystemshttps://creators.spotify.com/pod/show/adremaudiohttps://www.linkedin.com/company/adrem-systems/ Have questions? Reach out to us: https://www.linkedin.com/in/patrick-birt-cmmc-registered-practitioner-442b365/

Understanding the benefits of remote IT support helps businesses replace slow on-site troubleshooting with fast, secure and uninterrupted assistance. This description explains how rapid response, cost efficiency and scalable expertise support teams across locations while strengthening continuity and reducing pressure on internal staff. It also highlights why modern SMBs are turning to remote support as a strategic advantage for everyday operations.Read More: https://www.adrem.com/benefits-of-remote-it-supportConnect with us: https://www.adrem.com/https://x.com/adremsystemshttps://www.facebook.com/AdRemSystemshttps://www.instagram.com/adremsystems/https://www.youtube.com/@adremsystemshttps://creators.spotify.com/pod/show/adremaudiohttps://www.linkedin.com/company/adrem-systems/ Have questions? Reach out to us: https://www.linkedin.com/in/patrick-birt-cmmc-registered-practitioner-442b365/

Windows 10 support has officially ended - but there’s still time to upgrade without chaos. In this episode, we break down the 5 essential steps every SMB needs to transition smoothly, stay compliant, and protect business continuity. Learn how to assess your systems, plan a phased rollout, and partner with experts who make upgrades stress-free. Don’t wait for disruption - take the smarter path forward today.Read More: https://www.adrem.com/windows-10-smooth-upgrade-steps/Connect with us: ⁠Website⁠ | ⁠X⁠ | ⁠Facebook⁠ | ⁠Instagram⁠ | ⁠YouTube⁠ | ⁠Spotify⁠ | ⁠LinkedIn⁠ Have questions? Contact ⁠Patrick Birt⁠.

Discover how to leverage the real benefits of IT outsourcing to reduce costs, enhance efficiency, and build long-term business resilience. Learn how strategic outsourcing gives you access to specialized expertise, scalable support, and enterprise-grade security without the burden of managing everything in-house. Explore how leading companies use outsourcing to turn technology challenges into opportunities for growth.Read More: https://www.adrem.com/benefits-and-risks-of-it-outsourcing/Connect with us: https://www.adrem.com/https://x.com/adremsystemshttps://www.facebook.com/AdRemSystemshttps://www.instagram.com/adremsystems/https://www.youtube.com/@adremsystemshttps://creators.spotify.com/pod/show/adremaudiohttps://www.linkedin.com/company/adrem-systems/ Have questions? Reach out to us: https://www.linkedin.com/in/patrick-birt-cmmc-registered-practitioner-442b365/

Big changes are coming — on October 14, 2025, Microsoft will end all support for Windows 10. That means no more security updates, app compatibility fixes, or vendor assistance. For businesses still operating on Windows 10, this could lead to increased cyber risks, compliance issues, and unexpected downtime.The good news? With the right IT partner, your transition to a secure, modern environment can be smooth, efficient, and stress-free. Stay ahead of the change and protect your business before the deadline. Learn more here: Windows 10 End-of-Life Business Guide Connect with us: Website | X | Facebook | Instagram | YouTube | Spotify | LinkedIn Have questions? Contact Patrick Birt.

On October 14, 2025, Microsoft will officially end support for Windows 10, marking a pivotal shift for organizations that continue to rely on the platform.After this date, devices running Windows 10 will no longer receive security patches, technical support, or software updates, significantly increasing the risk of cyberattacks, compliance breaches, and operational downtime.By partnering with trusted IT experts, businesses can plan a seamless, secure transition to modern systems - protecting infrastructure, minimizing disruption, and ensuring long-term stability. Read more: Windows 10 End-of-Life Business Guide Connect with us: Website | X | Facebook | Instagram | YouTube | Spotify | LinkedIn Questions? Reach out to Patrick Birt

On October 14, 2025, Microsoft will officially end support for Windows 10, marking a critical turning point for businesses that still rely on the operating system. After this date, devices will no longer receive security updates, vendor assistance, or app compatibility improvements, leaving organizations exposed to cyber threats, compliance failures, and productivity loss. Partnering with experienced IT professionals ensures a smooth, secure transition that protects operations, reduces downtime, and safeguards long-term business resilience.Read more: https://www.adrem.com/windows-10-end-of-life-business-guide/Connect with us: https://www.adrem.com/https://x.com/adremsystemshttps://www.facebook.com/AdRemSystemshttps://www.instagram.com/adremsystems/https://www.youtube.com/@adremsystemshttps://creators.spotify.com/pod/show/adremaudiohttps://www.linkedin.com/company/adrem-systems/ Have questions? Reach out to us: https://www.linkedin.com/in/patrick-birt-cmmc-registered-practitioner-442b365/

Deciding between staff augmentation vs managed services can transform how your IT operates. Learn when to bring in specialized talent for short-term projects and when to trust a managed services provider for ongoing operations. We break down control, costs, scalability, and risk, with real-world examples and strategic guidance. Find out how hybrid approaches can give you speed and stability, and make IT outsourcing decisions that align with your growth and business goals.Read more: https://www.adrem.com/staff-augmentation-vs-managed-services/Connect with us: https://www.adrem.com/https://x.com/adremsystemshttps://www.facebook.com/AdRemSystemshttps://www.instagram.com/adremsystems/https://www.youtube.com/@adremsystemshttps://creators.spotify.com/pod/show/adremaudiohttps://www.linkedin.com/company/adrem-systems/ Have questions? Reach out to us: https://www.linkedin.com/in/patrick-birt-cmmc-registered-practitioner-442b365/

Why use managed IT services when cloud adoption and cybersecurity risks continue to rise? Businesses are choosing managed models for visibility, process discipline, and long-term stability. By moving away from unpredictable repair costs, companies gain proactive oversight, built-in compliance, and smarter resource allocation. Managed services deliver clarity where break-fix delivers chaos, making IT a lifeline for scaling.Read More: https://www.adrem.com/why-use-managed-it-services/Connect with us: https://www.adrem.com/https://x.com/adremsystemshttps://www.facebook.com/AdRemSystemshttps://www.instagram.com/adremsystems/https://www.youtube.com/@adremsystemshttps://creators.spotify.com/pod/show/adremaudiohttps://www.linkedin.com/company/adrem-systems/ Have questions? Reach out to us: https://www.linkedin.com/in/patrick-birt-cmmc-registered-practitioner-442b365/

Ann Arbor industries run on high-performance tech, fast growth, and zero downtime. This episode breaks down how managed IT helps local businesses stay secure, compliant, and efficient, from mobility R&D to healthcare. Find out what’s driving smarter IT across Ann Arbor’s top sectors.Read more: https://www.adrem.com/local-industries-in-ann-arborConnect with us: https://www.adrem.com/https://x.com/adremsystemshttps://www.facebook.com/AdRemSystemshttps://www.instagram.com/adremsystems/https://www.youtube.com/@adremsystemshttps://creators.spotify.com/pod/show/adremaudiohttps://www.linkedin.com/company/adrem-systems/ Have questions? Reach out to us: https://www.linkedin.com/in/patrick-birt-cmmc-registered-practitioner-442b365/

Explore how managed services act as proactive business shields—minimizing risk, increasing visibility, and aligning IT with strategy.Read More: https://www.adrem.com/what-are-managed-it-services/Connect with us: https://www.adrem.com/https://x.com/adremsystemshttps://www.facebook.com/AdRemSystemshttps://www.instagram.com/adremsystems/https://www.youtube.com/@adremsystemshttps://creators.spotify.com/pod/show/adremaudiohttps://www.linkedin.com/company/adrem-systems/ Have questions? Reach out to us: https://www.linkedin.com/in/patrick-birt-cmmc-registered-practitioner-442b365/

Reston is a powerhouse of research, federal contracting, and technical services. Yet, many businesses risk major disruption because of slow, outdated, or non-compliant IT systems. In this episode, we break down why industries in Reston need fast, scalable, and secure managed IT services—and what it really costs when they don’t have them. Learn how businesses are protecting their data, staying compliant, and keeping operations moving.Learn more: https://www.adrem.com/local-industries-in-restonConnect with us: https://www.adrem.com/https://x.com/adremsystemshttps://www.facebook.com/AdRemSystemshttps://www.instagram.com/adremsystems/https://www.youtube.com/@adremsystemshttps://creators.spotify.com/pod/show/adremaudiohttps://www.linkedin.com/company/adrem-systems/ Have questions? Reach out to us: https://www.linkedin.com/in/patrick-birt-cmmc-registered-practitioner-442b365/

Detroit is in the middle of a digital revolution—and it’s not just about cars. From factory floors to cloud-native startups, managed services in Detroit are helping industries scale, secure their data, and grow faster. This podcast reveals how IT is powering the future of the city’s economy.Read more: https://www.adrem.com/managed-services-for-detroit-local-industriesConnect with us: https://www.adrem.com/https://x.com/adremsystemshttps://www.facebook.com/AdRemSystemshttps://www.instagram.com/adremsystems/https://www.youtube.com/@adremsystemshttps://creators.spotify.com/pod/show/adremaudiohttps://www.linkedin.com/company/adrem-systems/ Have questions? Reach out to us: https://www.linkedin.com/in/patrick-birt-cmmc-registered-practitioner-442b365/

AdRem Systems Corporation Partners with Ypsilanti Tech Works—and it’s a game changer for businesses across Michigan. This partnership brings more boots-on-the-ground support, faster IT response, and enterprise cybersecurity to the greater Ann Arbor area. Discover how this move reshapes managed IT services and why Patrick Collins joining the AdRem team is a win for local businesses. Don’t miss what this means for industries like construction, healthcare, and legal.Connect with us: https://www.adrem.com/https://x.com/adremsystemshttps://www.facebook.com/AdRemSystemshttps://www.instagram.com/adremsystems/https://www.youtube.com/@adremsystemshttps://creators.spotify.com/pod/show/adremaudiohttps://www.linkedin.com/company/adrem-systems/ Have questions? Reach out to us: https://www.linkedin.com/in/patrick-birt-cmmc-registered-practitioner-442b365/

Your business is under constant threat—and you may not even know it. 67% of mid-sized companies and 74% of large enterprises have been hit with cyberattacks. In this video, we break down the most critical types of network security—from firewalls and VPNs to encryption and intrusion prevention tools. Learn what you're missing and how to close the gaps before a hacker finds them first.Read more: https://www.adrem.com/date/types-of-network-securityConnect with us: https://www.adrem.com/https://x.com/adremsystemshttps://www.facebook.com/AdRemSystemshttps://www.instagram.com/adremsystems/https://www.youtube.com/@adremsystemshttps://creators.spotify.com/pod/show/adremaudiohttps://www.linkedin.com/company/adrem-systems/ Have questions? Reach out to us: https://www.linkedin.com/in/patrick-birt-cmmc-registered-practitioner-442b365/

If your business depends on reliable IT—and whose doesn’t—you need to know the types of managed services that actually make an impact. From cybersecurity to cloud support, this episode breaks down where most businesses fall short and how to fix it fast. Hear what 60% of SMBs get wrong before it's too late. Listen in, take notes, and secure your growth.Read more: https://www.adrem.com/types-of-managed-it-servicesConnect with us: https://www.adrem.com/https://x.com/adremsystemshttps://www.facebook.com/AdRemSystemshttps://www.instagram.com/adremsystems/https://www.youtube.com/@adremsystemshttps://creators.spotify.com/pod/show/adremaudiohttps://www.linkedin.com/company/adrem-systems/ Have questions? Reach out to us: https://www.linkedin.com/in/patrick-birt-cmmc-registered-practitioner-442b365/

Is your IT support causing more problems than it solves? You’re not alone. In this video, we break down what IT Support Tiers really are, and how they help fix issues faster, cut costs, and free up your internal teams. From self-help tools to expert-level support, learn how each tier plays a vital role in building efficient, scalable IT systems. Don't wait until tech problems grind your business to a haltRead more: https://www.adrem.com/what-is-the-difference-between-it-support-tiersConnect with us: https://www.adrem.com/https://x.com/adremsystemshttps://www.facebook.com/AdRemSystemshttps://www.instagram.com/adremsystems/https://www.youtube.com/@adremsystemshttps://creators.spotify.com/pod/show/adremaudiohttps://www.linkedin.com/company/adrem-systems/ Have questions? Reach out to us: https://www.linkedin.com/in/patrick-birt-cmmc-registered-practitioner-442b365/

Nearly half of employees lose hours each week due to IT issues. Learn how to eliminate common tech problems before they impact your bottom line.Read Morehttps://www.adrem.com/date/common-it-problems/Connect with us: https://www.adrem.com/https://x.com/adremsystemshttps://www.facebook.com/AdRemSystemshttps://www.instagram.com/adremsystems/https://www.youtube.com/@adremsystemshttps://creators.spotify.com/pod/show/adremaudiohttps://www.linkedin.com/company/adrem-systems/ Have questions? Reach out to us: https://www.linkedin.com/in/patrick-birt-cmmc-registered-practitioner-442b365/

Choosing the wrong IT partner can lead to downtime, poor security, and rising costs. Learn how to choose a managed services provider to make the right call for your business.Read Morehttps://www.adrem.com/how-to-choose-a-managed-services-providerConnect with us: https://www.adrem.com/https://x.com/adremsystemshttps://www.facebook.com/AdRemSystemshttps://www.instagram.com/adremsystems/https://www.youtube.com/@adremsystemshttps://creators.spotify.com/pod/show/adremaudiohttps://www.linkedin.com/company/adrem-systems/ Have questions? Reach out to us: https://www.linkedin.com/in/patrick-birt-cmmc-registered-practitioner-442b365/

ybercriminals are scanning for your weakest point—and 43% of the time, they hit small businesses. In this video, we reveal the most dangerous types of vulnerabilities in network security and how attackers are slipping through the cracks. Whether it’s outdated software, phishing, or unsecured devices, you’ll learn how to spot the risks and fix them before they cost you. Don’t wait until after the damage is done. Read more: https://www.adrem.com/date/network-security-threats-and-vulnerabilities/Connect with us: https://www.adrem.com/https://x.com/adremsystemshttps://www.facebook.com/AdRemSystemshttps://www.instagram.com/adremsystems/https://www.youtube.com/@adremsystemshttps://creators.spotify.com/pod/show/adremaudiohttps://www.linkedin.com/company/adrem-systems/ https://www.linkedin.com/in/patrick-birt-cmmc-registered-practitioner-442b365/

Downtime costs businesses $5,600 per minute. Weak IT support and poor security make it worse. Learn how IT managed services challenges like slow response times, hidden fees, and security gaps can hurt your business—and what to do about it. Read more: https://www.adrem.com/date/managed-it-services-challenges/Connect with us: https://www.adrem.com/https://x.com/adremsystemshttps://www.facebook.com/AdRemSystemshttps://www.instagram.com/adremsystems/https://www.youtube.com/@adremsystemshttps://creators.spotify.com/pod/show/adremaudiohttps://www.linkedin.com/company/adrem-systems/ https://www.linkedin.com/in/patrick-birt-cmmc-registered-practitioner-442b365/Have questions? Reach out to us.

IT downtime can drain thousands per minute—so why do businesses still take the risk? In this video, we compare Break Fix vs Managed Services and reveal which IT support model saves money, prevents cyber threats, and keeps your business running. Don’t wait for disaster—watch now and secure your IT future! Read more: https://www.adrem.com/managed-service-vs-break-fixConnect with us: https://www.adrem.com/https://x.com/adremsystemshttps://www.facebook.com/AdRemSystemshttps://www.instagram.com/adremsystems/https://www.youtube.com/@adremsystemshttps://creators.spotify.com/pod/show/adremaudiohttps://www.linkedin.com/company/adrem-systems/ https://www.linkedin.com/in/patrick-birt-cmmc-registered-practitioner-442b365/

Are you paying too much for IT support? Managed IT services pricing can be confusing, leading to wasted budget and inadequate protection. Learn about pricing models, cost factors, and how to calculate ROI to make smarter IT investments. Find out how the right provider can save you thousands. Listen now!Read more: https://www.adrem.com/managed-it-services-pricing/Connect with us:https://www.adrem.com/https://x.com/adremsystemshttps://www.facebook.com/AdRemSystemshttps://www.instagram.com/adremsystems/https://www.youtube.com/@adremsystemshttps://creators.spotify.com/pod/show/adremaudiohttps://www.linkedin.com/company/adrem-systems/https://www.linkedin.com/in/patrick-birt-cmmc-registered-practitioner-442b365/Have questions? Reach out to us:

AdRem Audio is your go-to source for expert insights on cybersecurity, IT compliance, and technology solutions designed to protect and optimize your business. Our podcast delivers actionable strategies, industry trends, and expert advice to help organizations navigate the complex world of IT security and compliance. Whether you’re an IT leader, business owner, or tech enthusiast, subscribe and tune in to stay ahead in an ever-evolving digital landscape. Read more: https://www.adrem.com/ Connect with us: https://www.adrem.com/ https://x.com/adremsystems https://www.facebook.com/AdRemSystems https://www.instagram.com/adremsystems/ https://www.youtube.com/@adremsystems https://www.linkedin.com/company/adrem-systems/ https://www.linkedin.com/in/patrick-birt-cmmc-registered-practitioner-442b365/