All Business. No Boundaries. The DHL Supply Chain Podcast

In this episode, join John Ball, VP of Supply Chain at Torrid, and Ryan Dupuis, Director of Onboarding and Client Experience at DHL Supply Chain, as they discuss Torrid’s returns transformation, customer loyalty and the partnership that enabled seamless omnichannel growth. Discover how they navigate change and what’s next for returns in modern retail. 

In this episode, join Lorraine Terry, Vice President, JobsOhio Beverage System and Jason Bailey, VP Business Development, Retail, DHL Supply Chain, as we explore our partnership, Ohio Liquor's new distribution move and having a customer- centricity mindset.  

In this episode, join Jonathan Tam, Chief Operating Officer, FIGS, and Paige VanFossen, Vice President of Operations, eCommerce, DHL Supply Chain as we explore the rapid rise of FIGS, how they’re reshaping the healthcare apparel industry, the innovative strategies behind their agile supply chain and the unique peaks that define their year. 

In this episode, join David Huskisson, Head of Enterprise Transformation and Logan Potere, Director of Supply Chain Transformation and Logistics at The Scotts Miracle-Gro Company as they discuss how the 156-year-old company is leading the transformation of their supply chain and broader business. and together, they explore rightsizing a post pandemic network, navigating extreme seasonality and building a strategic partnership that drives efficiency and transformation

In this episode, join Martin “Marty” Duff, Chief Supply Chain and Operations Officer, YETI, Andries Retief, Chief Development Officer, DHL Supply Chain and Mark Smith, SVP, Operations, Consumer, DHL Supply Chain as they dive into building customer loyalty and trust, the role of supply chains in shaping customer experiences and what’s ahead for our partnership. 

In this episode, join Mark Kunar, CEO at DHL Supply Chain, as he shares findings from Insight 2030, including the growing role of AI, robotics, and automation in shaping the future of logistics. Mark also discusses how DHL is staying ahead of cybersecurity threats and maintaining a customer-centric approach.  

In this episode, join Tony Gariety, Vice President of Distribution and Logistics at Carhartt, and Justin Kastman, Senior Director of Operations, eCommerce at DHL Supply Chain, as they reflect on the growth of their partnership, highlighting peak season adaptability and the role of robotics in warehouse transformation.

In this episode, join Michael Sullivan, Senior Vice President, Product Supply Chain NA, Bayer and James Hoskins, Vice President, Operations, Life Sciences and Healthcare, DHL Supply Chain, as they explore our 25-year partnership, organizational strategy and successful collaborations. 

In this episode, join Cait Flickinger, College Recruiting Manager at DHL Supply Chain, alongside interns and alumni Gracie Kruse, Emma Middaugh, Ethan Daukas, and Catherine Hayslip, as they share their journeys through DHL’s evolving college recruiting program, the impact of Capstone projects and how internships are shaping the future of supply chain talent. 

In this episode, join Rodney Leonard, Vice President, US Deliver Operations, Kenvue, Darlene Krysiak, Director, NA Transportation and Trade Compliance, Kenvue and James Hoskins, Vice President, Operations, Life Science Healthcare, DHL Supply Chain, as they explore Kenvue's evolution, the effects on the supply chain and the ways in which Kenvue connects with households every day. 

In this episode, join Bonnie Barczykowski, CEO of the Girl Scouts of the USA, and Jim Monkmeyer, President of Transportation at DHL Supply Chain, as they talk about our growing partnership and its impact on young girls. They’ll highlight the new Solutions Superstar patch program, which helps girls develop valuable life skills while sparking interest in logistics and leadership roles. Tune in to discover how this partnership embodies the Girl Scouts' core values of courage, confidence, and character. 

In this episode, join Michelle Lapino, Chief Operating Officer, The Honey Pot and Meagan Cimino, Senior Director of Business Development, DHL Supply Chain, as they discuss The Honey Pot’s rapid growth and the impact on the supply chain. 

In this episode, join Thomas Borders, Vice President, Operations, DHL Supply Chain and Drew Taranto, Vice President, Product Management, eCommerce & Returns, DHL Supply Chain, as they discuss the recent acquisition of a reverse logistics leader, a future-forward strategy and customer returns experiences.  

In this episode, join Tim Ernest, Senior Manager, Customer Parts, Toyota and Matt Ver Meer, Vice President, Operations, DHL Supply Chain as they discuss a customer-centric approach, insights into after-hours delivery, white glove service and our Carrier of the Year award.  

In this episode, join Steven Tungate, Vice President & General Manager, Supply Chain Management, Service and Innovation, Toshiba and George Kanupka, Vice President, LLP Services at DHL Supply Chain, as they discuss the decade long partnership between Toshiba and DHL, emerging technologies and how DSC provides value through transportation. 

In this episode, join Eugene Williams, Senior Director of Global Service Parts Operations at Accuray, and Jose Davidov Pardo, Vice President of Business Development Service Logistics at DHL Supply Chain, as they discuss the Accuray and DHL partnership, improving patient experiences, and a look into service logistics. 

In our first episode of 2025, we sit down with Patrick Kelleher, Chief Executive Officer of DHL Supply Chain North America, as we discuss Patrick’s first 100 days, megatrends impacting the supply chain and a preview of what’s to come at Manifest 2025. 

In this episode, join Gary Shapiro, CEO of the Consumer Technology Association, and Dan McNutt, President of Technology at DHL Supply Chain, as they discuss the future of technology, the essential role of a supply chain board member and what to expect at the Consumer Electronics Show.

In this episode, Caitlin Ballow, Director of College Recruit Programs at DHL Supply Chain, is joined by former DHL Supply Chain interns turned full-time associates: Allison Plachta, Sales Enablement Analyst, and John Kemp, Business Data Analyst as well as current intern Justin Utterback, Operations Intern. They share updates on our intern capstone project, offer insights from former interns who have transitioned to full-time roles and discuss future plans for our college recruitment program. 

In this episode, join Brad Blizzard, Vice President, Logistics Operations and Product Delivery at Bridgestone, and Bob Boehm, Vice President of Operations at DHL Supply Chain, as they discuss their careers in logistics, industry changes, autonomous guided vehicle (AGV) implementation and our partnership between Bridgestone and DHL.  

In this episode, our conversation between Liz Crespo, Senior Director of Strategy and Carrier Design at Ready Logistics, a Cox Automotive brand, and David Hillson, Director of Transportation Solutions, DHL Supply Chain, provides an in-depth look at the collaboration between Cox Automotive and DHL Supply Chain. We discuss the complexities of auto transport, the evolution of our partnership and the impact of technology in day-to-day operations.  

Welcome to our 5th season of All Business. No Boundaries.! For those of you who have been listening for a while, we’d like to extend a heartfelt thank you for your support. To commemorate this milestone, we’re revisiting some of our favorite and most memorable episodes from the past five seasons. Listen now to our celebratory episode titled: 5 Seasons Picked, Packed, Shipped: Celebrating a Few of Our Favorite Breakthroughs. Thank you for being part of our journey!  

 In this episode, listen in as Marcus Chung, Chief Operating Officer, Coyuchi and Drew Taranto, Vice President, Product Management (eCommerce & Returns), DHL Supply Chain, discuss Coyuchi’s growth within the last ten years, recommerce, sustainability and more. 

In this episode, listen in as Lucy Fishwick, Vice President of Logistics, Diageo and Stephan Schablinski, Vice President, GoGreen, North America, DHL Supply Chain, discuss our path to zero emissions, EV trucks, SmartWays and our partnership with Diageo. 

In this episode, listen in as Cory Wong, Musician and Producer, and Brian Gaunt, Vice President, Accelerated Digitalization, DHL Supply Chain, discuss supply chain orchestration and insights into the custom song Cory wrote and produced around harmony in the warehouse. Gain insights into the unique role that people, technology and analytics play in orchestration.  

In our first episode of 2024, we sit down with two executives from our C-Suite to discuss upcoming trends, orchestration in supply chain, generative AI and a preview of Manifest 2024. Our special guests for this episode are Scott Sureddin, CEO North American, DHL Supply Chain and Sally Miller, Global Digital Transformation Officer and North America CIO, DHL Supply Chain. 

In part two of our conversation with American Red Cross, we speak with David Reeve, Vice President of Supply Chain Operations, Biomedical Services as he joins Mark Kunar, EVP, DHL Supply Chain about the biomedical side of the supply chain. Learn more about the partnership between the two, including the logistics of a unit of blood. 

In this episode, listen in as Emily Fortman, Division Disaster Executive, and Dean Sweberg, Director of Logistics Disaster, both of the American Red Cross, join Mark Kunar, EVP, DHL Supply Chain, to discuss the disaster relief supply chain. Learn how these two partners are working together every day to provide help and hope through the delivery and distribution of essential goods to areas affected by natural disasters. 

In this episode Deanna Self, Director of Operations, North and Latin America at Zebra Technologies, and Chris Sheedy, Vice President of Operations, Technology at DHL Supply Chain discuss the importance of integrating innovation into your supply chain strategy. Listen to the two share more about how they are working together to achieve Zebra’s growth goals and accelerate digitalization across operations. 

In this episode, DHL Supply Chain’s Caitlin Ballow, Director of College Recruit Programs, and Fran Oliveira Steingass, General Manager of a facility in central Ohio share an inside look at how DHL’s successful summer internship program is fueling the pipeline for future supply chain talent. Listen to the two as they provide an overview of the capstone project and hear from five student participants who share the impact of their first-hand experiences with the program.  

In this episode, Dale Sandford, Vice President of Logistics and Fulfillment at Sony Electronics, and Jim Monkmeyer, President, Transportation at DHL Supply Chain discuss the importance of committing to sustainability goals. Listen to the two share more about the trends influencing a greater emphasis on sustainability and the meaningful changes being made along the road to net zero.  

In this episode, we sit down with Glanbia to discuss their business decision to transition supply chain management responsibilities from an internal team to DHL Supply Chain. Hear how partnering with an experienced 3PL enabled them to maximize their supply chain value by increasing productivity, visibility and agility while simultaneously capitalizing on emerging growth opportunities.  Special Guests:​ Robert Lindstrom – Director of Logistics, Glanbia  Tom Kimball – Senior Director, Business Development, DHL Supply Chain  

In this episode, we explore our relationship with Nokia within North America as they have transformed their business over the last 155 years. Gain insights into the unique supply chain challenges for the Tech industry and how we’ve worked with Nokia to overcome them.  Special Guests:​ Tony Elkis, Head of Market Operations, Nokia  Jothika Sahib, Hub Manager, Nokia  Erin Kistner, Senior Director of Operations, DHL Supply Chain  

For this episode, we sit down with Tony Botos, Director of Logistics at The Scotts Miracle-Gro Company, and David DeMarais, Director of Operations at DHL Supply Chain, to discuss how warehousing and transportation come together to create a holistic supply chain operation.

In our newest podcast episode, we talked with Katie Date, Leader of the Women in Supply Chain Initiative, MIT (Massachusetts Institute of Technology) Center for Transportation & Logistics, and Alicemarie Geoffrion, President of Packaging, DHL Supply Chain. During their conversation, they touch on topics ranging from work-life balance to how to navigate a male-dominated industry as a woman.  

In our newest podcast episode, we sat down with Lori Ann LaRocco, Senior Editor of Guests for CNBC Business News, to discuss her books and the general portrayal of the supply chain industry in the media since the COVID-19 pandemic. Lori Ann LaRocco is the author of: “Trade War: Containers Don’t Lie, Navigating the Bluster” (Marine Money Inc., 2019)  “Dynasties of the Sea: The Untold Stories of the Postwar Shipping Pioneers” (Marine Money Inc., 2018), “Opportunity Knocking” (Agate Publishing, 2014), “Dynasties of the Sea: The Ships and Entrepreneurs Who Ushered in the Era of Free Trade” (Marine Money, 2012), and “Thriving in the New Economy: Lessons from Today’s Top Business Minds” (Wiley, 2010).

In this episode of “All Business. No Boundaries.”, we are excited to announce that DHL Supply Chain is the first company to deploy Boston Dynamics’ Stretch robot. The successful deployment of the robot designed for single carton unloading of trucks comes one year after DHL Supply Chain’s announcement of a 15 million dollar investment in robotic solutions from Boston Dynamics. Learn more about the investment and robot deployment as we revisit our conversation with Marc Theermann, Chief Strategy Officer with Boston Dynamics, and Sally Miller, Global Digital Transformation Officer for DHL Supply Chain.

In our newest podcast episode, we sit down to discuss three supply chain trends to watch out for in 2023: sustainability, innovation, and diversity & inclusion. Our special guest for this episode is Scott Sureddin, CEO, DHL Supply Chain, North America. 

In our newest podcast episode, we sit down to discuss the advantages of having a more strategic approach to supply chain operations. Our special guests for this episode are Axel Lundstrom, Vice President of Indirect Procurement, Danone North America, and Dave Gawthrop, Senior Director of Business Development, DHL Supply Chain.

In this episode, we sit down with ABB to discuss the future of electric fleets, the benefits electric trucks could provide, and how to overcome barriers to implementation. ​Special Guests:Devin Sclater, Business Development Manager, ABB​Stephan Schablinski, Vice President of GoGreen, DHL Supply Chain

In this episode, we sit down with Volvo to discuss autonomous trucking including the use cases, progress towards a fully autonomous truck, and the partnership between DHL Supply Chain and Volvo.Special Guests:Sasko Cuklev, Head of On-Road Solutions, Volvo Autonomous SolutionsJim Monkmeyer, President of Transportation, DHL Supply Chain

In this special bonus episode of the “All Business. No Boundaries.” podcast, we listen in on a keynote by Sally Miller, Chief Information Officer, DHL Supply Chain at a recent industry event. During her talk, Sally explains why investing in innovation needs an all-in strategy that includes technology and talent.

In this episode, we sit down with Carhartt to discuss their rapid growth and how challenges, such as capacity constraints and keeping up with heightened demand, were addressed with an assisted-picking robotic solution and a partnership with DHL Supply Chain. This episode was recorded live on the show floor of a major supply chain industry event.Special Guests:Tony Gariety, Vice President of Logistics and Distribution, CarharttOmer Rashid, Vice President of Operations Development, DHL Supply Chain

In this episode, we explore the importance of partnership when developing an efficient and impactful supply chain, especially when working with a complex liquor control state operation.Special Guests:Lorraine Terry, Managing Director, JobsOhio Beverage SystemJason Rowe, Senior Director of Operations, DHL Supply Chain

In our newest podcast episode, we listen in on a speech given by Meredith Singletary, Senior Director of HR, at the supply chain conference Manifest. During her talk, she explores important issues women face in the supply chain industry and workplace through compelling personal stories.

In this special episode recorded live at LINK2022, we hear from a panel of experts discussing how changing consumer behaviors have impacted the retail supply chain.Special Guests:·       Brian Bobigian, VP Supply Chain, Ulta Beauty·       Bill Best, VP Supply Chain, REI·       Carl Weaver, Senior Director Logistics, 7-11·       John Barbee, Partner, McKinsey & Co·       Chris Blickhan, VP Retail & eCommerce, DHL Supply Chain*This episode was recorded live at a large conference. Please forgive the difference in usual audio quality.

Guests from DHL Supply Chain and Boston Dynamics discuss how the two companies are teaming up to further automate warehousing in North America.​Special Guests:Marc Theermann, Chief Strategy Officer, Boston Dynamics​Sally Miller, Chief Information Officer, DHL Supply Chain

In this episode, we focus on the recent deployment of autonomous forklifts in one of our warehouses. The group discusses the solution, deployment process, and impact on the operation.​Special Guests:Brendan Washington, Vice President of Logistics and Customer Supply Chain, Campbell Soup CompanyJim Gaskell, Director of Global Automation and Emerging Technologies, Crown EquipmentMark Smith, Senior Vice President of Operations, DHL Supply Chain

Dive into this engaging discussion about changing consumer behaviors in the retail space and how supply chains have needed to adapt and try new things, particularly when it comes to eCommerce and returns.Special Guests:Bill Best, Vice President of Supply Chain and Logistics at REIJustin Ha, Senior Director of Solutions Design at DHL Supply Chain

In this episode, we discuss the front-runners of accelerating digitalization - from collaborative robots to software-based automation.​Special Guests:Brian Gaunt, Senior Director of Accelerated Digitalization, DHL Supply Chain North AmericaSteven Grover, Director of Data and Analytics, DHL Supply Chain*Previously recorded at CSCMP Edge conference in Atlanta.