Between the Cracks Podcast

In this engaging episode of "Between the Cracks," hosts Madden and Matt sit down with Javier Petriz, a bilingual real estate agent from the Cabell Childress Group of Long and Foster. Javier shares his unique journey from corporate America to the dynamic world of real estate, highlighting his extensive experience in both the U.S. and internationally. He discusses the importance of home inspections, the evolving landscape of the real estate market, and his strategic use of social media to connect with clients. Javier also emphasizes his commitment to serving both Hispanic and non-Hispanic communities in Richmond, ensuring language and cultural barriers do not hinder anyone from achieving their homeownership dreams. The episode takes a heartfelt turn as Javier talks about his deep involvement with St. Baldrick’s Foundation, a charity dedicated to childhood cancer research, which he supports in memory of his late son. Listeners will gain valuable insights into the Richmond real estate market, the significance of thorough home inspections, and the power of community support. Javier’s story is one of resilience, dedication, and the drive to make a difference both professionally and personally. Don’t miss this inspiring conversation with a truly dedicated real estate professional. Brought to you by Burgess Inspections.

In this episode of "Between the Cracks," we dive into Kathleen's unexpected journey from nonprofit development to owning Classic Auto Repair Service. Kathleen and her husband, Anthony, took over the shop after a chance conversation with its previous owner, Chuck Bonner. Despite having no experience in the auto repair industry, Kathleen embraced the challenge, becoming a Certified State Inspector and learning the ins and outs of the business. Kathleen emphasizes the importance of regular vehicle maintenance for safety and efficiency, advocating for state inspections to ensure road safety. She also discusses the shop’s commitment to community service, participating in coat drives, supporting the Cleveland Clinic Breast Cancer Vaccine Research through "Brakes for Breasts," and aiding the Chesterfield Education Foundation with grants and scholarships for local schools. Balancing business with community involvement, Kathleen highlights the support from her family and the auto repair community. She discusses the challenges of running a repair shop, from modern car electronics to sourcing parts for antique vehicles. Kathleen's story is one of resilience and dedication, offering inspiration to those navigating unexpected career paths. Tune in to hear how she successfully blends automotive expertise with a passion for community service.

Virginia Housing Development Authority (VHDA), to explore his fascinating journey and the impactful work being done in the realm of affordable housing. Dan recounts his accidental entry into the housing industry after college and his evolution from a loan officer to a business development manager. He shares a fun anecdote about being the gingerbread man in a local Christmas parade, highlighting his deep community involvement. Dan discusses the financial structure of Virginia Housing, emphasizing that it is self-sustaining and not state-funded, relying instead on packaging and selling loans on the secondary market. He addresses the current housing market challenges, particularly for first-time buyers, and the critical shortage of affordable homes. Dan advises prospective homeowners to begin with education and professional advice to navigate the complex market. Additionally, Virginia Housing has broadened its programs, eliminating sales price limits on certain loans and offering more options for repeat buyers. Dan also explains the recent changes in realtor commissions and their potential impacts on buyers and sellers. He underscores the enduring value of skilled real estate agents and advocates for increased affordable housing development to meet the needs of average Americans.

Description: Kick-off Season 3 of "Between the Cracks" with a lighthearted and insightful conversation in Episode 1. Join us as we discuss homeowner stereotypes, and explore how these perceptions can impact home inspections. Plus, discover our latest initiative with the Chesterfield Food Bank as we discuss our food drive efforts to support our community in need. Episode Highlights: Unveiling Homeowner Stereotypes: Laugh along with us as we unravel common stereotypes about homeowners, from the "DIY enthusiast" to the "hoarder," and explore how these perceptions can influence the home inspection process. Navigating Inspection Challenges: Gain insights into how preconceived notions about homeowners can affect the inspection experience, and learn how both inspectors and homeowners can overcome these challenges for a smoother inspection process. Community Support Initiative: Discover our partnership with the Chesterfield Food Bank and learn about our ongoing food drive initiative aimed at supporting families in need within our community. Find out how you can get involved and make a difference. Episode 1 of Season 3 offers a refreshing blend of humor, insight, and community engagement. By addressing common stereotypes about homeowners and discussing our food drive initiative with the Chesterfield Food Bank, we aim to foster understanding, support, and unity within our community. Join us for an entertaining and meaningful conversation that celebrates breaking stereotypes and building a stronger, more inclusive community. 🏠🥫

Description: Join us for an insightful exploration in Season 2, Episode 5 of "Between the Cracks," as we sit down with Wes Atiyeh, the managing broker of Joyner Fine Properties. Delve into Wes's journey to becoming a real estate agent, his perspectives on the current and future landscapes of the home inspection and real estate industries, and his heartfelt commitment to charitable endeavors. Episode Highlights: Wes's Path to Real Estate: Gain valuable insights into Wes Atiyeh's personal journey and the pivotal moments that led him to his role as managing broker at Joyner Fine Properties. Real Estate Industry Outlook: Explore Wes's perspectives on the current state of the home inspection and real estate industries, as well as his insights into future trends and developments. Charitable Endeavors: Discover the charitable organizations close to Wes's heart and the meaningful impact they make in the community, reflecting his commitment to giving back. Episode 5 of Season 2 offers listeners an inside look into the real estate world through the eyes of managing broker Wes Atiyeh. From his personal journey to his professional insights and charitable endeavors, Wes's conversation provides valuable perspectives on the ever-evolving landscape of real estate. Tune in for a conversation that combines industry expertise, personal reflections, and a commitment to making a difference in the community. 🏡🌟

Description: In Season 2, Episode 4 of "Between the Cracks," we revive our "Meet the Inspector" segment with the insightful Anthony Adkins. Join us as Anthony shares his background as an HVAC technician, his passion for music, the path that led him to home inspections, and intriguing tidbits about his life. Episode Highlights: From HVAC to Home Inspections: Discover Anthony Adkins's transition from being an HVAC technician to becoming a proficient home inspector. Gain insights into how his previous experience shapes his approach to inspecting homes. A Harmony of Passions: Explore Anthony's love for music and how it intertwines with his professional life. Learn how his musical background influences his attention to detail and keen observation skills in the realm of home inspections. The Journey to Home Inspections: Delve into the story behind Anthony's decision to pursue a career in home inspections and the experiences that have shaped his expertise in the field. Getting to Know Anthony: Learn more about Anthony beyond his professional life, including his interests, hobbies, and what makes him tick outside of work. Episode 4 of Season 2 offers listeners an intimate glimpse into the life and career of Anthony Adkins, our esteemed home inspector. Through his journey, passions, and unique perspective, Anthony provides valuable insights into the world of home inspections while showcasing the diverse backgrounds that enrich the field. Join us for an engaging conversation that celebrates expertise and passion in home inspections. 🏠🔍

Description: Join us for an enlightening conversation in Season 2, Episode 3 of "Between the Cracks," as we sit down with esteemed realtor Tina Morris. Delve into Tina's journey into real estate, her expertise in real estate investments, the importance of having an agent when purchasing new construction, and her favorite aspects of Richmond, Virginia. Plus, discover Tina's heartfelt commitment to charitable causes close to her heart. Episode Highlights: Tina's Real Estate Journey: Gain valuable insights into Tina Morris's path to becoming a realtor and the experiences that have shaped her career in Richmond's vibrant real estate market. Real Estate Investments: Explore the world of real estate investments as Tina shares her expertise and tips for maximizing returns in this dynamic market. Navigating New Construction: Learn why having an agent is essential when purchasing new construction properties and how Tina's guidance can streamline the process and protect your interests. Richmond's Charms: Discover Tina's favorite aspects of Richmond, from its historical landmarks to its thriving culinary scene and everything in between. Charitable Contributions: Hear about the charities near and dear to Tina's heart and the meaningful impact they make in the Richmond community. Episode 3 of Season 2 offers listeners an insider's perspective on Richmond's real estate scene and the invaluable insights of realtor Tina Morris. From investment strategies to navigating new construction purchases, Tina's expertise shines through, offering listeners practical advice and a deeper appreciation for the vibrant city of Richmond. Tune in for a conversation that combines real estate wisdom, local appreciation, and a commitment to making a difference in the community. 🏡✨

Description: In Season 2, Episode 2 of "Between the Cracks," we shine the spotlight on our dedicated home inspector, Charlie Brown. Join us as Charlie shares the story behind his journey into home inspections, his unwavering commitment to customer service, and personal anecdotes ranging from favorite cuisines to military experiences. Episode Highlights: Meet Charlie Brown: Get to know the person behind the profession as Charlie opens up about his background, motivations, and what led him to pursue a career in home inspections. Customer Service Excellence: Discover the cornerstone of Charlie's approach to home inspections – a relentless focus on customer satisfaction. Learn how he goes above and beyond to ensure clients feel informed, supported, and empowered throughout the inspection process. Culinary Delights: Explore Charlie's culinary passions as he shares insights into his favorite cuisines and dining experiences. From comfort foods to international flavors, discover the tastes that tantalize his taste buds. Military Memories: Hear about Charlie's time in the military and the valuable lessons he carries from his service. Gain a deeper understanding of how his military background influences his approach to work and life. Episode 2 of Season 2 offers a glimpse into the values, experiences, and personality of Charlie Brown, our trusted home inspector. Through his dedication to customer service, passion for food, and military background, Charlie embodies integrity and excellence in his profession. Join us for an engaging conversation that celebrates the human side of home inspections. 🏠🔍

Description: Embark on a captivating journey in the first episode of Season 2 of "Between the Cracks" as we sit down with esteemed real estate agent, Diane Almond. Join us as Diane shares the inspiring story behind her career in real estate, her greatest joys in the industry, and her heartfelt dedication to charitable endeavors. The episode ends with Madden and Matt discussing sewer scope inspections. Episode Highlights: The Path to Real Estate: Discover the driving force behind Diane Almond's entrance into the world of real estate. From her early aspirations to her pivotal moments, Diane unveils the journey that led her to where she is today. Passion in Practice: Diane delves into the aspects of real estate that ignite her passion and keep her motivated. Explore the challenges, triumphs, and rewarding moments that define her career in this dynamic industry. Charitable Contributions: Learn about Diane's commitment to giving back to the community through her involvement with various charities. From local initiatives to global causes, Diane shares the organizations close to her heart and the impact they make. Episode 1 of Season 2 offers listeners an intimate glimpse into the life and career of Diane Almond, a dedicated real estate professional with a heart for service. Through her personal anecdotes, professional insights, and charitable pursuits, Diane inspires us to pursue our passions and make a positive difference in the world. Join us for a compelling conversation that celebrates the intersection of real estate, passion, and philanthropy. 🏡💫

Description: In Episode 8 of "Between the Cracks," we turn our focus to the silent threat of radon during Radon Action Month. Join us for a crucial conversation with our Radon technician, Andrew Smith. Gain valuable insights into the impact of radon, why Radon Action Month matters, and discover the proactive measures you can take to safeguard your home and loved ones. www.burgessinspects.com www.facebook.com/burgessinspects www.instagram.com/burgessinspects Episode Highlights: Meet Andrew Smith: Our Radon technician Andrew Smith takes center stage, providing expert knowledge on radon detection, risks, and mitigation strategies. Radon Action Month Significance: Understand why Radon Action Month is a critical awareness initiative. Andrew discusses the importance of addressing radon issues promptly and shares the potential health risks associated with prolonged exposure. The Radon Landscape: Explore the prevalence of radon, common misconceptions, and the regional factors that contribute to radon levels in homes. Proactive Measures for Homeowners: Andrew offers practical tips for homeowners to test, detect, and mitigate radon in their homes, creating a healthier living environment. Episode 8 is your guide to Radon Action Month, providing essential information to safeguard your home and loved ones. Join us for a conversation with Andrew Smith as we demystify radon, dispel myths, and empower you with the knowledge needed to take proactive steps during Radon Action Month. 🌬️🏡

Description: In Episode 7 of "Between the Cracks," we have the privilege of sitting down with Emily Millhiser from Caritas, a charitable organization dedicated to assisting individuals dealing with addiction or homelessness in the Richmond area. Join us as Emily shares the inspiring story of Caritas, delves into their impactful initiatives, and provides insights on how you can contribute through donations or volunteering. Episode Highlights: Meet Emily Millhiser: Get to know Emily and her passion for the transformative work Caritas does in the Richmond community. Learn about the organization's mission and its profound impact on individuals facing addiction or homelessness. Caritas in Action: Explore the various programs and services offered by Caritas. From addiction recovery support to shelter assistance, discover how they provide a helping hand and a pathway to a brighter future. Ways to Make a Difference: Emily shares practical ways you can get involved. Whether through donations, volunteering your time, or spreading awareness, learn how individuals and businesses can contribute to Caritas' mission of healing and rebuilding lives. Episode 7 is a heartfelt exploration of Caritas and the incredible impact they have on vulnerable individuals in the Richmond community. Join us for a conversation that goes beyond real estate, uncovering how collective efforts can make a tangible difference in the lives of those overcoming addiction and homelessness. It's an episode filled with inspiration and a call to action for a more compassionate and supportive community. 🌟🤝

Description: In Episode 6 of "Between the Cracks," we sit down with the insightful Pat Turner, a seasoned appraiser, to unravel the mysteries behind home appraisals. Join us as Pat sheds light on what home appraisals entail, why they play a pivotal role in the real estate landscape, and the current issues shaping the appraisal process. Episode Highlights: Demystifying Home Appraisals: Pat takes us on a journey into the world of home appraisals, breaking down the intricacies of the process. Understand the factors, methodologies, and considerations that go into determining the value of a property. The Significance of Appraisals: Explore why home appraisals are crucial in real estate transactions. Pat shares insights into their impact on property values, financing, and the overall health of the real estate market. Current Issues and Challenges: Delve into the challenges and nuances facing the appraisal process today. From market fluctuations to emerging trends, Pat provides a comprehensive view of the dynamic landscape appraisers navigate. Appraisal Tips for Homeowners: Whether you're buying, selling, or refinancing, gain valuable tips from Pat on how homeowners can prepare for a successful appraisal and maximize their property's value. Home appraisals are the cornerstone of informed real estate decisions, and Episode 6 is your backstage pass to understanding this critical aspect. Join us for a conversation with Pat Turner as we decode the intricacies of home appraisals, empowering you with knowledge for a seamless real estate experience. 🏡💡

Description: In Episode 5 of "Between the Cracks," we unwrap the festive charm of Richmond during the Christmas season. Join us as we explore the enchanting activities that make this city sparkle during the holidays. But that's not all – we also delve into the ancillary services offered by Burgess Inspections, providing insights into how we go the extra mile for our clients, even during the merriest time of the year. Episode Highlights: Richmond's Holiday Extravaganza: Immerse yourself in the magic of Christmas in Richmond as we highlight the must-visit festive attractions, from dazzling light displays to charming holiday markets. Yuletide Events and Traditions: Discover the unique events and time-honored traditions that make Richmond a winter wonderland. Whether you're a local or planning a visit, this episode is your guide to the city's festive delights. Home for the Holidays, Inspected and Secure: Learn about the ancillary services offered by Burgess Inspections, including mold and indoor air quality assessments and sewer scope inspections. We share how these additional services go beyond the standard inspection, ensuring your home is not just cozy but also structurally sound. Customer-Centric Home Services: Explore how our commitment to excellence extends to the holiday season, with a focus on delivering exceptional ancillary services that enhance the overall home buying or selling experience. As the holiday spirit fills the air, we invite you to celebrate with us in Richmond. Episode 5 is not just about the magic of Christmas; it's also an inside look into how Burgess Inspections strives to make every season special for our clients. Join us for a festive and informative episode, where yuletide joy meets the dedication to providing top-notch home services. 🎄🏡

Description: In the fourth installment of "Between the Cracks," we're joined by the remarkable Elizabeth Hagen, a prominent figure in the Richmond real estate scene. Join us as Elizabeth shares her deep insights into the ever-evolving Richmond real estate market, takes us on a tour of her favorite local spots, unveils her passion for jazz singing, and reveals the charities close to her heart. Episode Highlights: Navigating the Richmond Real Estate Symphony: Elizabeth provides a melodic overview of the Richmond real estate market, sharing her expertise, current trends, and valuable advice for those looking to make a move in this dynamic city. Hidden Gems and Local Delights: Discover Elizabeth's favorite places in Richmond. Explore the city through the eyes of someone deeply connected to its heartbeat. Jazz Notes and Rhythms: Dive into Elizabeth's world of jazz singing. Learn about her musical journey, the artists who inspire her, and how her passion for music intertwines with her life in real estate. Charitable Crescendos: Elizabeth opens up about the charities she holds dear. Explore the impact of community involvement and discover how real estate professionals can make a meaningful difference beyond property transactions. Personal Insights and Anecdotes: Get to know Elizabeth on a personal level as she shares anecdotes, lessons learned, and the moments that have shaped her both personally and professionally. Elizabeth Hagen brings a unique blend of real estate acumen, musical artistry, and community spirit to "Between the Cracks." This episode offers a harmonious mix of real estate market insights, local flavor, and the heartfelt stories that define the Richmond experience. Join us for Episode 4 as we uncover the symphony of Elizabeth's life and the resonance she brings to both the real estate landscape and the community she calls home.

In the third episode of "Between the Cracks," we dive deep into the heart of our company's culture, inspired by the transformative book "Fish!" by Stephen C. Lundin. Join us as we explore the four key principles of the Fish! Philosophy - "Be There," "Make their day," "Play," and "Choose your attitude" - and how these principles not only shape our company environment but also elevate our customer service. Discover how this philosophy can extend beyond the workplace, enriching our personal lives in profound ways. Episode Highlights: Introduction to the Fish! Philosophy: Learn about the origins of the Fish! Philosophy and how it has become the cornerstone of our company culture, driving our team's energy and enthusiasm. "Be There" - Present and Engaged: We delve into the principle of being fully present, emphasizing the importance of active listening, engagement, and genuine connections in both our work and personal lives. "Make their day" - Spreading Joy: Explore how making someone's day through simple acts of kindness and generosity can have a ripple effect, enhancing the atmosphere within our company and positively impacting customer service. "Play" - Embracing Fun and Creativity: We discuss the vital role of playfulness and creativity in our work environment, fostering innovation and a joyful atmosphere that translates to a more enjoyable customer experience. "Choose your attitude" - A Powerful Mindset: Discover the transformative power of choosing a positive attitude, even in the face of challenges. We discuss how this principle creates a resilient, adaptable company culture and empowers individuals in their personal lives. The Personal Application: Beyond the workplace, we explore how the Fish! Philosophy can be embraced in personal life, enhancing relationships, self-improvement, and overall well-being. Company culture is the soul of any organization, and the Fish! Philosophy has proven to be a powerful guide in creating a vibrant, uplifting culture within Burgess Inspections. This episode showcases how these principles inspire our team's passion, strengthen our customer relationships, and promote personal growth. Join us for Episode 3 to uncover the magic of the Fish! Philosophy and its profound impact on both professional and personal spheres.

Description: In Episode 2 of "Between the Cracks," we sit down with the dynamic real estate agent, Jenny Maraghy, to explore the intricate web of real estate investments, the fascinating world of 1031 exchanges, the current state of the Richmond real estate market, and discover the incredible impact she's making through her favorite charities. Episode Highlights: - Meet Jenny Maraghy: Get to know Jenny Maraghy, the woman behind the successful real estate career. Jenny shares her journey, her passion for the Richmond community, and what led her into the world of real estate. - Real Estate Investments: Jenny takes us on a tour of the realm of real estate investments. Learn the tricks of the trade, understand how to identify lucrative opportunities, and gain insights into building a diverse real estate portfolio. -The Power of 1031 Exchanges: Jenny demystifies the 1031 exchange, a powerful tool in the real estate world. Discover how it can help you defer capital gains taxes and amplify your investment potential. - Richmond Real Estate Market Insights: With her finger on the pulse of the Richmond real estate market, Jenny provides invaluable insights into when she expects the market to get back to "normal". - Charity and Community Impact: Jenny's dedication to philanthropy is remarkable. Hear about the charities she supports, the impact they make, and how the real estate industry can be a force for good in the community. This episode is fun and entertaining for anyone interested in real estate, from beginners to seasoned investors. Jenny Maraghy's expertise in real estate investments and her unwavering commitment to philanthropy showcase the multifaceted nature of the real estate profession and its potential to create positive change within the community. Join us for Episode 2 of "Between the Cracks" as we unravel the intricacies of real estate with Jenny Maraghy. You'll leave this episode with a deeper understanding of the Richmond real estate market, investment strategies, and the heartwarming impact one can have through charitable endeavors. Don't miss this enlightening conversation with a true real estate trailblazer.

In Episode 1 of our podcast, "Between the Cracks," we embark on a journey deep beneath the surface to uncover a hidden, silent threat in homes - Radon. Join us as we demystify this elusive, potentially dangerous gas and learn how it can impact the safety of your living space. Episode Highlights: What is Radon?: Our expert guest, April Leslie, a certified radon professional, breaks down what radon is, where it comes from, and why it's crucial to understand its presence in your home. Health Implications: Discover the health risks associated with radon exposure, including its link to lung cancer, and understand why it's often referred to as the "invisible killer." Radon Testing: Learn about the importance of radon testing and how it can be done in your home. Our guest provides insights into when and how often you should test for radon. Radon Mitigation: If your home tests positive for elevated radon levels, don't despair. We discuss radon mitigation techniques and solutions to make your living space safe again. Prevention and Awareness: Explore how to raise awareness about radon in your community and why advocating for radon testing is essential for safer homes. Why This Episode Matters: Radon is a stealthy, odorless gas that can seep into your home without you even knowing. By shedding light on the dangers of radon exposure and the steps you can take to mitigate these risks, this episode equips you with knowledge to protect your loved ones and create a safer, healthier living environment. Tune in to Episode 1 of "Between the Cracks" as we unveil the hidden truth about radon. You'll come away with a deeper understanding of this silent threat and the actions you can take to ensure your home remains a haven of health and well-being. Don't let radon remain in the shadows; join us on this vital exploration of home safety.