Claire Shares

In this week's episode of Claire Shares, Lighthouse's Claire Stroh discusses various ways hiring teams can distribute job postings to seek out the ideal candidates they're looking for. She emphasizes the importance of exploring all avenues - from popular and niche job boards, to community-specific platforms, alumni networks and more. Claire also highlights how hiring leaders can leverage their networks and personal brand and to widen the pool of potential applicants. Dive in to learn more about how the right people, processes, and technology are key to effectively distributing your job postings!--Recommendation of the Week: BNHRA Certification Director Brianna Hodge (0:28)The basics of distributing job postings (1:10)How you distribute job postings reflects your employer brand (1:40)Sharing open roles via job boards and local groups (2:43)Connecting to niche talent communities (3:55)Brief overview of programmatic job advertising (4:48)Leveraging social media for recruiting (5:28)Intentionally sourcing trusted referrals for open roles (6:53)--Connect with Claire Stroh on LinkedIn.Follow Lighthouse Technology Services on LinkedIn for more content from The Place for Talent and Technology.Learn more about Lighthouse's suite of managed services.Learn more about Cancer and Careers on their website.

A job description is the easiest way to communicate the expectations of a role to potential applicants. A job posting is a marketing asset designed to attract the right talent for your organization! Ready to learn some of the key differences of a job posting? Episode 14 of Claire Shares covers many best practices for making job postings that cut through the clutter.Learn how to build job postings that help your ideal candidates feel a connection to your organization, and help them see themselves in the role.--Recommendation of the week: Cancer and Careers (0:25)Why job postings go beyond just the role and responsibilities (2:00)How to structure your job postings (3:20)How do I make sure I get the right applicants? (4:05)Challenge your assumptions on what's required for a role (5:27)The impact of salary transparency in job postings (6:33)--Connect with Claire Stroh on LinkedIn. Follow Lighthouse Technology Services on LinkedIn for more content from The Place for Talent and Technology.Learn more about Lighthouse's suite of managed services. Learn more about Cancer and Careers on their website.

As Claire Shares shifts gears from talent retention to talent attraction starting with episode 13, Claire Stroh takes the time to revisit company mission, vision, and values. How can you ensure these crucial characteristics of your company make it into your talent attraction process?Job postings, and how you promote your open roles, are an important touchpoint to help potential applicants understand what makes your business unique.How you connect with job seekers helps them feel an affinity for your company - and increases your chances of attracting the top talent you're looking for!--Recommendation of the week: HR Summer School (0:24)Intro to mission/vision/values in hiring (1:31)Lighthouse's development of core values speeches (2:21)How job postings can attract the right talent (3:12)Marketing your job postings (4:45)How team members can support job postings and your brand (7:17)--Connect with Claire Stroh on LinkedIn. Follow Lighthouse Technology Services on LinkedIn for more content from The Place for Talent and Technology. Learn more about Lighthouse's suite of managed services.Learn more about HR Summer School and enroll on their website.

From the time a new hire joins your team, through their progression over the years with your team, are you helping your employees embrace a growth mindset?The more you invest in your team members and their development, the more they'll feel a positive affinity for your business.Episode 12 of Claire Shares with Claire Stroh dives into training and learning programs, with several examples from employers of all sizes across Western New York.From training programs that update employees on safety and work procedures, to leadership and management training programs for high-potential employees, and everything in between, learn from Claire's expertise running training and learning programming.--Recommendation of the week: Lighthouse Technology Services (0:35)Training programs for new hires (1:41)Helping new team members do their best work (2:29)Connecting your recruiting investment to new hire training (3:23)Mapping out a new hire training program (4:16)Training and learning for existing team members (6:21)Learning and development program examples (7:46)Training and learning opportunities outside your organization (10:18)--Connect with Claire Stroh on LinkedIn.Follow Lighthouse Technology Services on LinkedIn for more content from The Place for Talent and Technology.Learn more about Lighthouse's suite of managed services.

Claire delves into the critical topic of employee recognition and its profound impact on talent retention. The episode begins with Claire recommending 43 North Compass for those interested in startup jobs, emphasizing its role as a significant resource in Buffalo's vibrant startup and tech scene. Claire then transitions into the significance of employee recognition, highlighting troubling findings from a 2023 report by Gallup and WorkHuman on the state of employee well-being in the post-pandemic landscape. She stresses the importance of recognition in improving employee engagement, satisfaction, and retention, which are vital for reducing turnover costs. Claire introduces a simple recognition framework from Recognition Professionals International, distinguishing between day-to-day, informal, and formal recognition practices, and provides practical examples of each. The episode concludes with Claire sharing insights on the rewards aspect of recognition, detailing how Lighthouse Technology Services appreciates its employees through various initiatives and encourages listeners to reconsider their organization's recognition efforts.In a world where employees are struggling with stress, burnout, and more at record numbers, employers are seeking ways to keep their team members out of those negative, disengaging mindsets.One of the best ways to maintain their positive mindset? Developing recognition systems.Between day-to-day, informal, and formal recognition, it's important for leadership and managers to help their teams feel seen and valued for all they bring to the business. Elevating valuable contributions, helping team members celebrate the wins, these things go such a long way towards building a positive experience. Learn more on episode 11 of Claire Shares with Claire Stroh from Lighthouse Technology Services.--Recommendation of the week: 43North Compass (0:29)The problems employee recognition can solve (1:14)Introducing the RPI recognition pyramid model (2:35)Creative informal recognition ideas (3:05)How formal recognition sets a positive example (5:09)How we approach recognition at Lighthouse (7:35)Using social media for external recognition (10:06)--Connect with Claire Stroh on LinkedIn.Follow Lighthouse Technology Services on LinkedIn for more content from The Place for Talent and Technology.Learn more about Lighthouse's suite of managed services.

Performance management systems have been around for decades. What systems has your team adapted to monitor, manage, and improve performance?Leadership from managers, effective communication, and setting clear expectations and SMART goals are all part of making sure your team understands what is required of them, so they can do their best work.On Episode 10 of Claire Shares, Claire Stroh looks into the processes and technology that can help your team effectively monitor your team's performance, address shortcomings when needed, and connect data to performance conversations - all in an effort to improve talent retention.--Recommendation of the week: Goldhawk HR Consulting (0:33)What is performance management? (1:52)The history of performance management (2:30)The role of managers in managing performance (3:51)Honesty and reducing bias in performance feedback (5:53)Effective performance management processes (7:38)Performance management technology recommendations (9:52)--Connect with Claire Stroh on LinkedIn.Follow Lighthouse Technology Services on LinkedIn for more content from The Place for Talent and Technology.Learn more about Lighthouse's suite of managed services.

In an episode that draws some ties between how talent and marketing teams work together, this week's Claire Shares episode dives into developing internal brand ambassadors!Claire Stroh shares what a brand ambassador is, how brand ambassadors support the company's work and helps employees feel connected to that work, and how we structure our program at Lighthouse. Who should you identify as being your organization's brand ambassadors? How can you provide them support and guidance? All those questions and more are answered in episode 9 of Claire Shares!--Recommendation of the week: BNHRA and BNSME (0:31)Overview of brand ambassadors (2:13)How brand ambassadors can support talent attraction and retention (2:52)Lighthouse approach to employee advocacy and brand ambassadors (4:13)Showcasing ambassadors' community involvement (6:23)Who could be your brand ambassadors? (8:10)Developing a brand ambassador program (9:09)--Connect with Claire Stroh and Joe Ray on LinkedIn.Follow Lighthouse Technology Services on LinkedIn for more content from The Place for Talent and Technology.

This week, Claire delves into the importance of team culture and management, and ways that positive employee experience can drive talent retention for your business. Trust plays such a critical role in the relationships between employees and managers - and that trust is the backbone of a strong team culture. Claire also discusses various ways to build team cohesion through events and daily interactions, emphasizing the impact of effective communication and defined processes on teamwork and productivity. --Recommendation of the week: HR Like a Boss (0:29)Where to start with team culture (1:09)The role of team cohesion in building culture (3:32)How culture supports teamwork and accountability (5:36)People manager tips for supporting culture (6:35)Defining roles and expectations within the team (7:34)Communicating goals and incentives for team success (8:54)

This week on Claire Shares, host Claire Stroh discusses the importance of conducting effective one-on-one meetings in the bigger picture of talent retention. Delve into how to craft effective one-on-one meetings as a people manager, and their importance in fostering connections with your direct reports employees and figuring out what they need to do their best work. Tips for conducting these meetings include establishing a recurring cadence, involving feedback, acknowledging thoughts, and discussing career development and job satisfaction. --Recommendation of the week: Fairygodboss (0:17)The importance of regular one-on-one meetings (1:12)How to conduct effective one-on-ones (2:58)How effective one-on-one meetings impact talent retention (4:58)Practical tips for one-on-one meetings (6:09)

This week on Claire Shares, Claire Stroh explores how when businesses care for their employees and the communities they serve, that investment benefits their work and helps them find purpose within their work. "We all do better when we all do better" is the mantra discussed in this episode.How does your business take care of your community? Do you make an impact by contributing volunteer time or making donations to important causes? Are you supporting your employees and helping them support causes that are important to them?Beyond that, how are you caring for your employees? How are you supporting their well-being so they can continue to do their best work?--Recommendation of the week: DisruptHR Buffalo (0:36)Exploring the philosophy of "We All Do Better When We All Do Better" (1:32)Taking care of your employees (2:11)Taking care of your community (3:30)What community involvement looks like at Lighthouse (4:58)Kickstarting your employee volunteer initiative (7:27)

In this episode, Claire shares her thoughts on the importance of positive communication with new hires and how that sets the tone for their experience working with your company. An engaging onboarding process, one-on-one check-ins, and consistent reinforcement can all contribute to that experience you're trying to create! As always, process and technology play a significant role in creating consistency throughout the initial 90 days. They also help create touchpoints where you can reiterate those mission, vision, and values that help new hires find meaning in their work. Recommendation of the week: People People HR-focused Slack channel by HR Chief (0:26)The importance of positive new hire communication (1:10)Crafting the onboarding experience for employee retention (2:00)The role of one-on-one meetings to support new hires (2:48)The impact of praise and recognition (3:36)Addressing performance and behavior issues early (4:27)Reinforcing company values and expectations (5:10)Creative ideas for enhancing new hire communication (5:40)Mapping out your new hire communication strategy (6:08)--Read more from the recent Paychex research on "The Onboarding Crisis."

This week's episode focuses in on the importance of the onboarding and orientation process, outlining what it entails, timelines, and effective strategies for success. This time in a new hire's experience makes a vital difference in their adoption of the company's culture and values, and sets them up for success in their work. Explore the process of mapping out orientation and onboarding - which could range anywhere from 30 to 90 days depending on the role - and the processes and technology that goes into supporting those new hires along the way.Recommendation of the week: SHRM Membership (0:27)Onboarding and orientation definitions and importance (1:10)The role of HR in onboarding and orientation (3:03)Mapping out the onboarding process (3:21)The employee experience during onboarding (4:47)Making onboarding unique to your company (5:26)The role of technology in onboarding (6:30)

In this episode of 'Claire Shares', the discussion is deeply engaged in the topic of talent retention via employee surveys and feedback gathering. Starting with the host's recommendation of the 'HR Social Hour' community and podcast, then moving onto the importance of incorporating employee feedback in organizational decision-making, the episode highlights the potential of surveys in understanding employee needs and adjusting the workplace accordingly. The latter part of the episode provides practical tactics on designing, delivering, and analyzing surveys. Furthermore, Claire emphasizes on her affinity for discussing people, process, and technology, and how these can be integrated into feedback gathering for a more efficient talent retention strategy.Recommendation of the week: HR Social Hour (0:36)Employee surveys and feedback gathering (1:22)The importance of employee feedback (2:45)Tactical tips for employee surveys and feedback gathering (3:57)People, process, and technology in surveys (4:30)Launching a survey for feedback (5:23)Finding the right technology for surveys (6:39)

In the second episode of 'Claire Shares', Claire focuses on talent retention, with a concentration on workplace communication processes in both large and small businesses. Claire shares how she's learned that effective communication can drastically improve talent retention and reduce recruitment needs. Clear communication practices help your employees avoid frustration and misunderstanding - two things that impact their job satisfaction in the long run. Aside from sharing her personal experiences, she encourages 'overcommunication' to ensure clear understanding and transparency within teams.Introduction to the show (0:08)Claire's recommendations of the week (0:48)The importance of clear workplace communication processes (1:50)How poor communication affects employee experience (2:45)Three steps to establishing effective communication (3:32)Who is responsible for what communication? (4:21)Exploring the process of workplace communication (5:35)Technology tools to support communication in your workplace (7:32)--Get to know Lighthouse Technology Services on LinkedIn.Discover more content series from Lighthouse on YouTube.Learn more about Lighthouse’s suite of managed services.

Welcome to “Claire Shares” hosted by our Manager of Managed Talent Services, Claire Stroh! This series focusing on talent attraction, acquisition and retention kicks off with a discussion on the role of an organization's mission, vision, and core values play in talent strategies. Claire emphasizes the importance of clearly defining and understanding these principles – as a leadership team, and throughout your business. From there, the key is embedding those values throughout the hiring and onboarding process to attract and retain the right talent for your team. What you'll hear this week:Introduction to the show (0:08)Claire’s recommendations of the week (0:44)Internal importance of organizational mission, vision, and values(1:40)Emphasizing core values from the top-down (2:25)Communicating brand to support talent retention (3:21)Integrating mission, vision, and values into talent initiatives(3:56)Check back every week for more high-energy, bite-sized videos all about talent acquisition, attraction, and retention! Thanks for tuning in.Read Claire’s blog on planning and time management.Get to know Lighthouse Technology Services on LinkedIn.Discover more content series from Lighthouse on YouTube.Learn more about Lighthouse’s suite of managed services.