PODCAST · health
Clinical Communication
by Ben Whybrow
Clinical Communication is a video or audio resource for any healthcare clinicians wanting to have easier and better conversations with the people in front of them.Hosted by Ben Whybrow, Clinical Communication Skills Educator and Specialist Physiotherapist. This resource provides simple and practical advice for any clinician of any experience, that can lead to better outcomes.
Episodes
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How To Discuss Degenerative Meniscal Tears with Khalid Maidan
Discussing degenerative meniscal tears with patients can be particularly tricky. They sound scary, are quite common and don’t often come with an easy solution. Thankfully on this episode I am joined by Khalid Maidan from Clinical Physio, who himself is a Knee Specialist Physio where we discuss:...
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How To Stay Calm & Communicate Well In Extreme Situations with Dr Will Duffin
Communicating well with the person in front of you can be tricky in a calm clinical environment at times. But how do we manage when the environment you’re in becomes more challenging? Whether that’s in extreme environments up mountains, in jungles, deserts or space. Or with a camera crew filming...
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Communication Clinic #3– How To Manage Beliefs & Expectations On Persistent Pain
Welcome to this new type of episode where I take other clinicians communication queries and discus them to help fellow clinicians with similar dilemmas. If you’ve got questions that you’d like help with (and are happy to be recorded) then do let me know! On this episode I am joined by Luka who is…
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How To Explain Pain To An Audience with Professor Cormac Ryan
“Explaining Pain” has evolved over the past decade and has become almost a common part of clinical practice. Whilst this can be done individually, discussing it to an audience comes with its own challenges and requires a different approach. On this episode I am joined by Professor Cormac Ryan…
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Communication Clinic #2– Is It Ok To Use Clinical White Lies?
Welcome to this new type of episode where I take other clinicians communication queries and discus them to help fellow clinicians with similar dilemmas. If you’ve got questions that you’d like help with (and are happy to be recorded) then do let me know! On this episode I am joined by Suki, who…
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Communication Clinic #1 – How To Avoid Over-Explaining & Info Dumping
Welcome to this new type of episode where I take other clinicians communication queries and discus them to help fellow clinicians with similar dilemmas. If you’ve got a query that you’d like help with (and are happy to be recorded) then do let me know! On this episode I am joined by Carol who is…
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How To Discuss Erythromelalgia & Support Those With It with Jen Proudler
This is a different episode to usual, as for the first time ever rather than a clinician I am joined by someone with a very rare condition. On this episode I am joined by Jen who has a diagnosis of thevery rare painful neurovascular condition Erythromelalgia and reached out to me to arrange this...
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How To Talk To Young Athletes & Their Parents with Angela Jackson
Conversations with young athletes and their parents can lead to a range of difficult topics related to recovery, performance or even changing sport entirely. On this episode Ben is joined by Angela Jackson, YoungAthlete Consultant Physiotherapist, where they discuss: (00:00:00) – How To Motivate...
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The Art Of Behavioural Experiments
Experiences are often much more powerful for influencing beliefs and understanding that words and descriptions. Behavioural experiments give you an option to achieve this. But what does this mean? How should we go about doing them? This brief episode covers how. You can see Ben at: North East...
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What Really Changes Behaviour with Orla O’Doherty
Most clinicians are in the business of behaviour change,whether that’s with patients or members of staff. A task that often sounds easy, but can be very difficult at times. But what really changes behaviour? Do previous theories need to change with evolving evidence? On this episode Ben is joined...
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The Essentials Of Explanation with Matt Phillips (STA Clinician Podcast)
What can make explanations more memorable? How do you ensure the person in front of you has understood it as you intentioned? When is the right time to explain? This is a different episode to usual as it is a recording from a recent episode of The STA Clinician podcast with Matt Phillips and…
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How To Teach To Patients, Students & Colleagues 2 with Kate Purcell
Last year, one of the most downloaded episodes was not on communicating about a specific condition or approach, but on how to teach. Something all clinicians have to do but often receive little to no training on how to do it. Cleary there was an appetite for this topic, so we’ve recorded a part...
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How To Talk To High Corporate Performers – With Susan Julians
We often consider high level performers as those that work in sports or entertainment, but there's another group of high level performers who you may come across everyday, which is those in the corporate world. This group comes with their own unique challenges such as; working demands, knowledge...
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Are Physios Too Nice? – With James Horner
Being a supportive clinician and team player can lead tomany benefits across services, but are there downsides if we become too nice? Could less evidence-based care go unchallenged? Could avoiding conflict mean patients don’t get the rightmessage? On this episode Ben is joined by fellow Physio…
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How To Explain “Normal” Imaging Findings To The Person In Front Of You
An aspect of clinical practice we can often take for granted is informing patients about "normal" imaging findings. Just say it's alright, reassure and move on right? Yet this is a conversation that they've waited a long time for and needs to be taken seriously. This brief episode gives some...
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How To Talk To Pro Wrestlers with Big John Rehab
This may come as a surprise, but one of my biggest passionsthroughout life has been professional wrestling, and as we are in the week of Wrestlemania 42 I’ve got THE Physio for British Wrestling, Big John Rehab, to talk through how to communicate with professional wrestler patients as well as...
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How To Start A Consultation
The person in front of you will form an impression and judgement about you within the first few seconds and minutes of meeting you that is then hard to change, so it's important to get right. Starting a consultation or discussion is something not often talked about, so this episode talks through…
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Discussing Neurodiversity with Rosi Sexton
With growing awareness and diagnosis rates, neurodiversity is becoming a very talked about topic and coming up more and more in healthcare conversations. How could we better support those with neurodiversity? Should you ask someone if they have the diagnosis? Will criteria be changing over time?…
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The Release Of The Worlds First Clinical Resource Guide For Differential Diagnosis Of Chronic Widespread Pain
There was big news last week, after months of suspicion and anticipation I have produced and released the worlds first guide that clinicans can use in practice to help with differential diagnosis of chronic widespread pain. This brief episode is the story of how the concept was created, how it…
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How To Raise The Topic Of Behaviour Change & Determine If They're Ready To Change
Behaviour change conversations can be tricky, but one part most at risk of going wrong and derailing the conversation is raising the topic of the behaviour itself, especially if the person in front of you isn't expecting it. How can we do this without getting shut down or disrupting any existing...
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How To Give A Presentation Or Talk That’s Better Than 90% Of The Rest
Many clinicians deliver talks or presentations around the world every day - yet the vast majority leave a lot to be desired. This episode may sound like a rant, But it is really a blueprint on how to deliver a presentation or talk that those in attendance will actually engage with, remember and...
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Body Language Basics All Healthcare Professionals Should Know!
Body language is often stated to have the biggest impact on communication in conversations compared to the words spoken and tone used. Yet not as much attention and clinical research has beendirected to this area. And whilst the evidence is still evolving, there are some essentials that are...
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How To Talk With Older Adult Patients with Dr Dipti Samani
Clinical conversations with older adults come with their ownset of potential challenges. How to manage time where there could be multiple issues to cover? How to keep the conversation on track? How to involve relatives appropriately? In this episode Ben is joined by Dr Dipti Samani,...
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5 Books I Read In 2025, That You Should Read In 2026
Listen to find out what five clinically relevant books I read this year that I would recommend you read in 2026. Want to see the pictures of the books in the list? - find me @BWhybrowPhysio on Instagram, X or LinkedIn. Or watch this episode on YouTube!
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Changing Beliefs & Behaviour: Logic vs Emotion
There have been several requests for some shorter individual episodes, along with the longer guest interview episodes, so this episode covers one the key principles for influencing someones beliefs and behaviour. Which is to consider both the logical AND emotional side, something you won’t find...
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How To Give Empathetic Care Without Burning Out with Dr Andy Ward
Empathy is a word often used when discussing communication skills and clinical care. Yet how often do clinicians really know what it means or what it looks like in practice? What benefits does giving empathic healthcare achieve? And how we can achieve this without burning out? On this episode Ben...
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How To Discuss Hypermobility & hEDS With The Person In Front Of You with Anna Higo
Hypermobility Spectrum Disorder (HSD) & Hypermobile Ehlos-Danlos Syndrome (hEDS) are conditions that can often come with a variety of symptoms, well beyond being someone being extra flexible and having regularly dislocating joints. They can also be quite difficult and controversial conditions to...
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How To Discuss Meniscal Injuries with Carl Clifford & Dr Michael Cooke
Meniscal tears can be a significant knee injury with different treatment options available depending on a variety of factors, but how do we help patients understand the injury and management options available? On this episode Ben is joined by Carl Clifford, Lower Limb Advanced Practice...
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How To Have Supportive Shoulder Instability Conversations with Edel Fanning
Shoulder dislocations and instability can affect patients ofmany ages, particularly in early adulthood or with aspiring athletes. How can we help these patients address the fears & uncertainties of having an unstable shoulder? On the episode Ben is joined by Edel Fanning, shoulder specialist...
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How To Manage Difficult Conversations With Colleagues with Dr Chris Turner
This episode is different to all the others. Every Clinical Communication episode so far has been around communicating and interacting with patients. This episode is on how we interact with each other and thesignificant effect it can have on our own wellbeing, the team around us and our patients....
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What Influences Exercise Adherence with Sue Julians
Exercise and activity are one the pillars for improving overall health and well-being, but how can we encourage people to stick with it? On this episode Ben is joined by Sue Julians, staff writer for MSK Mag and Physio, where they discuss one of her articles earlier in the year on exercise...
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How To Discuss Cervical Myelopathy with Dr Ben Davies
Cervical Myleopathy is a rare but very serious condition,which can result in rather difficult conversations, including around surgery and discussing long term expectations that could significantly affect someones life. On this episode Ben is joined by Dr Ben Davies, Neurosurgeon& Academic...
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Bonus Content 4: Choice In Shared Decision Making, Pacing In Fibromyalgia, Pregnancy & Endometriosis, Exercise Aderherence Research Limitations and Clinicians Communication Evolution
It's time for the 4th Bonus Content featuring extra content from recent guests including: David Alderton (00:42): If Doing Nothing Is Always An Option, Is There Always A ChoiceIn Shared Decision Making? Derek Griffin (06:06): Achieving Buy-In For Pacing, Finding The "Why" Behind Someones Activity...
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Common Communication Assumptions & Missteps with Vincent Kortleve
Clinicians are becoming more aware of the importance ofcommunication skills in clinical practice, but this doesn’t mean things always go to plan. On this episode Ben is joined by Vincent Kortleve, who is a published author and educator in communication skills, as well as being a trained...
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What Influences The Outcomes Of Exercise For Back Pain with Lianne Wood
Exercise is one of the most common treatment suggestions for low back pain. Yet outcomes in the research are variable. What are some of the contextual factors that can influence the outcome of using exercise to treat low back pain? And how much does adherence really matter? On this episode Ben is...
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How To Discuss Stem Cell Injections For Joint Pain With Patients with Dr Ansar Mahmood
The use of stem cells to treat various medical issues includingjoint pain is gaining more and more awareness, which means patients are asking about them more frequently. Yet most of us know very little about them, so how should weanswer the questions that commonly come up? On this episode Ben is...
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How To Discuss Endometriosis With The Person In Front Of You with Pauline-Clare Callaghan
It is estimated over 190 million women around the world haveendometriosis, and with awareness increasing and more management options becoming available, those with the diagnosis may have more questions than ever before. On this episode of clinical communication Ben is joined by Pauline-Clare...
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Shared Decision Making Masterclass with David Alderson
Shared decision making appears in almost every clinical guideline — but in the real world of clinical practice, how often do we actually do it well? In this episode of Clinical Communication, Ben is joined by David Alderson, Senior Lecturer at Sheffield Hallam University and Specialist First...
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How To Discuss Fibromyalgia With The Person In Front Of You with Derek Griffin
Fibromyalgia can be a tricky condition to discuss as various opinions on it exist across society and evidence around it is always evolving. Thankfully on this episode Ben is joined by Derek Griffin, Specialist Musculoskeletal Physiotherapy and International Speaker on persistent pain management,...
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Bonus Content 3: CFT Behind The Scenes, Managing Uncertainty, Older Age Exercise, Pelvic Health Language & Menstrual Awareness
Before every Clinical Communication episode extra questionsare asked to guests to help them get settled in. The responses aren’t released at the time, until now… On this bonus content episode: (00:00) - Introduction (00:56) - Ian CowellHow A Cognitive Functional Therapy Paper Comes Together…
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The Future Of Communication & Teaching It with Dr F Scott Feil
Clinical communication knowledge is always progressing andwe are way beyond just listening and having good rapport. So what else do we need to consider and how should it be taught to future healthcare professionals? This episode is from a recording of the “Healthcare Education Transformation”...
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Guiding & Supporting Those With Persistent Pain with Dr Mark Kargela
More resources are becoming available on how to supportthose with persistent pain, yet challenging conversations can still occur, especially when someone is still going through a medical journey and expectations are still uncertain. This episode is a recording between Ben and Dr Mark Kargela,...
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Difficult Conversations, Cues, Non-Verbal Communication & More with Jeff Morton and James Horner.
A few weeks ago I was a guest on the Physio Pulse podcastwith Jeff Morton & James Horner. They kindly gave me a copy of the recording to release here, where we discuss: (00:00:00) – Introduction (00:05:00) - How Ben Became A Communication Skills Facilitator (00:10:50) - Why Communication Skills…
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How To Sound Like An Expert (Even When You Don’t Feel Like One)
It is well known that the more perceived expertise andcompetence we have in someone, the more likely we are to trust them and have a better outcome. This is great if you are a clinician with extensive expertisein a certain area, though not all of us are. But there are ways we can sound like an...
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How To Reassure Patients with Ian Cowell
How To Reassure Patients with Ian Cowell Reassurance is included in clinical practice guidelines acrosshealthcare and is usually a part of any assessment. Yet, very little research and guidance existed on how to go about doing it. But there has been recent new research that suggests whatdoes (and...
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Advanced Pain Communication
Plenty of podcast, articles, videos and other resources talk through the words and analogies we can say to help someone understand their pain. This can give clinicians the right words to say, but they may still have no effect, as it is not just knowing WHAT to say, but knowing WHEN and HOW to say...
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How To Help Men Discuss Their Pelvic Pain with Bill Taylor
Many men can be affected by pelvic pain and related conditions but often find it hard to talk about it, with clinicians at times not always knowing what to say. In this episode Ben is joined by Bill Taylor who is a Specialist Physiotherapist & Teacher in Male Pelvic Pain. In this episode they...
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Conversational Skills To Encourage Older Adults To Lift with Chris Tiley
Resistance and strength training is often highly recommended for the management of many conditions affecting older adults, with many guidelines and recommendations available. Yet many barriers can get in the way, whether they’re physical, psychological or something else. In this episode Ben is...
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How To Teach Patients, Students & Clinicians with Kate Purcell
Every clinician is asked to deliver some teaching orpresentation throughout their career, whether this is to groups of patients, students or colleagues. Yet hardly any of us receive any formal teaching training. We’ve all attended talks which seemed interesting on thesurface, but failed to engage...
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The Art Of Coaching & Asking The Right Questions with Jo Turner
Clinicians are often encouraged to take on a coaching,rather than fixing, role when working with patients. There’s lots of resources now available on how to do this, yet for some, this may be a new and challenging concept. Plus, some unanswered questions still exist; What if the patient doesn’t...
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ABOUT THIS SHOW
Clinical Communication is a video or audio resource for any healthcare clinicians wanting to have easier and better conversations with the people in front of them.Hosted by Ben Whybrow, Clinical Communication Skills Educator and Specialist Physiotherapist. This resource provides simple and practical advice for any clinician of any experience, that can lead to better outcomes.
HOSTED BY
Ben Whybrow
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Frequently Asked Questions
How many episodes does Clinical Communication have?
Clinical Communication currently has 92 episodes available on PodParley. New episodes are automatically indexed when they're published to the podcast feed.
What is Clinical Communication about?
Clinical Communication is a video or audio resource for any healthcare clinicians wanting to have easier and better conversations with the people in front of them.Hosted by Ben Whybrow, Clinical Communication Skills Educator and Specialist Physiotherapist. This resource provides simple and...
How often does Clinical Communication release new episodes?
Clinical Communication has 92 episodes. Check the episode list to see recent publication dates and frequency.
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You can listen to Clinical Communication on PodParley by clicking any episode. We provide an embedded audio player for direct listening, and you can also subscribe via your preferred podcast app using the RSS feed.
Who hosts Clinical Communication?
Clinical Communication is created and hosted by Ben Whybrow.
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