Collision Point

Care coordination often breaks down during transitions—when patients move between hospitals, skilled nursing facilities, and other post-acute settings without timely, shared context. In this episode of Collision Point, PointClickCare’s Dr. Hamad Husainy joins Steve Rottmann, CEO of Wisconsin Statewide Health Information Network (WISHIN), to discuss how statewide data exchange and real-time alerts are closing those gaps, improving visibility, decision-making, and coordination across the care continuum.

The first 90 days can make or break resident satisfaction. In this episode of Collision Point, PointClickCare's Kristy Yoskey and Candice Marcks of Areté Living reveal how to cut paperwork and ease family anxiety to turn the resident move-in process into a more stress-free, welcoming experience.

In this episode, we explore how artificial intelligence (AI) is reshaping care delivery. From machine learning to generative AI, we discuss its impact on clinical efficiency, risk analysis, and real-world outcomes. We also examine adoption challenges and highlight the unique potential of AI in long-term post-acute care (LTPAC). 

In this episode of Collision Point, we pull back the curtain on how forward-thinking healthcare organizations, such as Ascension, are transforming post-acute care. We’ll delve into the key data metrics that set top-performing networks apart, uncover strategies to streamline care management workflows, and share tips for building strong relationships with post-acute partners. 

On this episode of Collision Point, Dr. Steve Buslovich and Dr. Robert Russell dive into the real-world challenges of care collaboration between healthcare facilities and practice groups. From communication gaps to tech-driven solutions, they unpack strategies that can strengthen partnerships, boost efficiency, and elevate patient care.

Navigating care transitions for high-risk patients is challenging—and costly. It’s estimated that up to $45 billion is spent annually on avoidable complications and unnecessary readmissions, often due to poor management of care transitions. In this episode, we’re cutting through the noise and diving deep into the real strategies top healthcare organizations use to master care transitions.

In this episode, we dive into the future of Centers for Medicare & Medicaid Services (CMS) reimbursement and what the new Transforming Episode Accountability Model (TEAM) initiative means for post-acute care transitions. With steep penalties on the line, healthcare organizations are gearing up to leverage this model to boost patient outcomes, optimize workflows, and cut costs. We’ll unpack strategies to lower overall care episode spending through smarter transitions and stronger skilled nursing facility (SNF) partnerships, and break down the keys to streamlining care management for long-term success. 

In this episode of Collision Point, Murry Mercier and Kristy Yoskey discuss the shift toward total wellness in senior living. They explore the importance of healthcare coordination, the role of technology in improving resident outcomes, and how senior living providers can adapt to meet growing demands for integrated care. 

Join Candice Theroux and Dr. Steve Buslovich in this episode of Collision Point as they explore the future of technology in senior care. Discover how advancements in data sharing, interoperability, and AI can revolutionize care coordination and enhance value-based care models. Tune in for insights on overcoming current challenges and driving meaningful change in healthcare!

In this episode of Collision Point, Angeline Pleunis, Vice President of DEI and Sustainability at PointClickCare, sits down with Orysia Semotiuk, Chief People Officer, to discuss the evolving landscape of Diversity, Equity, and Inclusion (DEI) in organizations. They explore why DEI remains a critical driver for business success, the shifting expectations of today's workforce, and how organizations can adapt to retain top talent in a hybrid environment. Tune in for insights on fostering inclusive cultures, meeting employee needs, and shaping the future of work. 

In this episode, Steve Holt joins Bill Charnetski to discuss the significant challenges posed by the 2024 staffing mandate, its financial implications, and the acute shortage of nurses. They explore how technology, especially artificial intelligence, can mitigate these issues, enhance care coordination, and support the transition to value-based care (VBC). Emphasizing the need for national interoperability and robust digital infrastructure, they highlight the importance of working with regulators and partners to achieve improved healthcare outcomes.

Chris Beekman and Kim McLean discuss workforce challenges, emphasizing workplace culture, employee engagement, and AI's role in healthcare retention on Collision Point. 

In this Collision Point episode, Annie McBride and Brian Drozdowicz from PointClickCare discuss healthcare interoperability. Brian emphasizes quality data for value-based care. They explore its benefits for providers and payers, tackle cross-continuum care challenges, and discuss data sharing's impact on patient outcomes.

In this episode of Collision Point, Kimindra Tiwana, Advisory Services Director at PointClickCare, engages in a discussion with Andy Brigant, Vice President, Pharmacy, of PointClickCare, exploring the challenges facing pharmacies in the senior care sector. They discuss regulatory issues such as the Inflation Reduction Act and its impact on long-term care pharmacies, emphasizing the strain on margins and subsequent impacts on resident care. The conversation extends to the integration of preferred pharmacy partners within senior living communities, highlighting the benefits of streamlined processes and improved quality of care. This insightful discussion highlights the critical intersection of pharmacy services and senior care, aiming to drive meaningful change in the industry.

 In this episode of Collision Point, Murry Mercier, Senior Living Market Director, engages in a conversation with Kristy Yoskey, Vice President of Senior Living at PointClickCare, to explore the critical role of medication management efficiency in enhancing the resident experience within senior living communities. 

Steve Buslovich, VP, Senior Care VBC, PointClickCare and Anthony LaflenVP, VBC Innovation, PointClickCare, discuss the future of health technology, from Interoperability, Al, ML, more. 

Join Murry Mercier and Travis Palmquist of PointClickCare as they speak with about  the future of the senior living industry and the challenges and opportunities it faces in terms of care delivery, financial models, and staffing. 

Join Murry Mercier and Dr.Steve Buslovich of PointClickCare as they speak with Stephanie Boreale, National Director of Health Strategy at Watermark Retirement Communities about all things value-based care in Senior Living — what it is, why it matters, who benefits, and why the evolution of value-based health is steadily moving from philosophy to reality, particularly for those in aging services.

Natural and manmade disasters often cause interruptions in routine healthcare, including the displacement of patients (typically in the millions each year in the U.S.), hospital evacuations, and the resulting need for individuals and families to seek care in shelter environments. Knowing these realities, providers and communities need to have a preparedness plan in place.Join Lauren Knieser, Senior Director of Customer Success for Partner Engagement at PointClickCare, George Gooch, CEO at Texas Health Services Authority, Suzanne Kirayoğlu, Health Information Technology Project Manager at the Florida Agency for Health Care Administration, and Kate Jackson, Product Director at PointClickCare as they discuss the use of health information technology for better health care coordination in disasters. 

CMS is migrating MDS submissions and reporting to a new system – the internet Quality Improvement and Evaluation System (iQIES) – beginning April 17, 2023. All skilled nursing facilities will be required to transition to iQIES to continue submitting important MDS information. This episode will dive into the implications of this shift and how providers can best prepare. 

For years, the industry has entertained buzzwords like “interoperability” and “big data,” but what progress has really been made if a universally recognized information gap still exists? Is closing this gap too inconvenient from a business standpoint? Do we truly not have the tech to bridge the gap? This episode will explore the good, bad, and the ugly that is health data sharing.

Digital health systems are producing incredible amounts of valuable patient data for analysis and discovery. The data trove is revolutionary, research-ready and primed to drive transformational change.  In this episode, Murry and Jeff discuss how applying technology like artificial intelligence and predictive analytics to population health data can lead to the discovery of lifesaving therapies, identify early warning signs and diagnosis, close critical gaps in care and more. 

The purpose of value-based care is to improve individual health outcomes. But without meaningful use incentives and the expansion of health IT in LTAPC facilities, how close are we to actually achieving VBC? While VBC has long dominated the healthcare payment conversation, are we there yet? Inaccessible clinical data has - and continues to - hamper organizations’ ability to implement this model of care, and a lack of government investment is making matters worse.  This episode will explore how a greater investment in overall digital health is needed and how it can help value-based care succeed.  

What was once a trendy industry term with limited real-world evidence of success – particularly before the pandemic – telehealth has since experienced more widespread adoption, transforming the patient-provider relationship as we know it. In this episode, we will dive into the state of telehealth and discuss how virtual care solutions have evolved to meet the challenges of today’s care dynamics and the promise it holds, specifically for treating today’s vulnerable populations. 

As an industry, healthcare strives to improve population health and care outcomes for patients. But when outcomes are being improved for one segment of the population, these goals become effectively impossible. This episode will dive into health equity, exploring its role in achieving better population health, and how the industry can work to ensure better outcomes for all patients, regardless of race, age, socio-economic background, and more. 

Healthcare is fragmented. From disjointed care transitions to non-communicative systems, disconnected processes disrupt the care landscape. These existing fractures can only be mended through the collision of ideas that challenge the status quo. We’re starting this podcast for patients, for providers, for the future of care. It’s time to shatter siloes in healthcare, one conversation at a time, to drive true change. On every episode, real problems, real providers, and real perspectives collide to spark real transformation. Listen along as healthcare’s movers, shakers, and innovators examine pressing issues within the industry.Follow along and subscribe to future episodes at PointClickCare.com, iTunes, Google, Spotify, or wherever you get your podcasts.