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The message is coming loud and clear. Customers want more! More respect, more choice, and more help!And they also want less! Less hassle, fewer procedures, less aggravation.They want a better experience every time they deal with you.Please join us to learn how to deliver that “more” and that "less" to your customers. Each week, trailblazing experts in Customer Experience will share what's new, what's exciting and what you can do to transform how your customers perceive you and your company.Interactive, provocative, test out new ideas, remember classic wisdom. Hear and be heard.Visit our blog at www.improvingcustomerexperience.com
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08/20/2020 14:39:28
Archive
business
Release Date: 9/10/2020
Authors: James Dodkins
Description: James Dodkins talks with customer experience rockstars about delivering a rockstar customer experience.
Explicit: No
Release Date: 4/10/2021
Authors: Tema Frank
Description: Customer Experience & Customer Service in the Digital Era
Explicit: No
Release Date: 4/18/2021
Authors: Amas Tenumah
Description: You can't escape customer experience, the best place to learn how to improve customer experience and customer service is on Amas Tenumah's Show.
Explicit: No
Release Date: 4/15/2021
Authors: Buck Bashirian
Description: Marketers who put the customer at the center of their marketing strategy and focus on improving the customer experience through engagement practice customer experience marketing.
Explicit: No
Release Date: 2/13/2022
Authors: PEACE ATTAH
Description: Communications/customer service/marketing communications/ Customer experience/ Branding / Brand Management
Explicit: No
Release Date: 9/24/2020
Authors: Maureen Atebawone
Description: This podcast focuses on a wide range of topics surrounding customer experience and customer service in Africa, including the struggles and the triumphs. Are we addressing customer experience in the right way? Is customer service training effective? If it is not, why not? Should we be defining customer service and customer experience with our culture as the guide?Join host, Maureen Atebawone, as she highlights unique customer experiences from an African perspective and encourages a deeper discussion about customer service and customer experience within an African context.
Explicit: No
Release Date: 4/21/2022
Authors: Be Customer Led
Description: Exploring Customer Experience, Employee Experience, and how companies create and nurture leaders and cultures maniacal about the customer.
Explicit: No
Release Date: 9/23/2020
Authors: Yannick Robin
Description: Customer Experience in Asia
Explicit: No
Release Date: 9/2/2020
Authors: Quinn Byrne Coaching
Description: Customer Experience & Employee Engagement
Explicit: No
Release Date: 9/2/2020
Authors: Quinn Byrne Coaching
Description: Customer Experience & Employee Engagement
Explicit: No
Release Date: 9/6/2020
Authors: Chandan Chhabra
Description: All about Customer Experience
Explicit: No
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