PODCAST · education
emPower 15 with Timothy Sylvester
by Timothy Sylvester
Short sharp and hopefully insightful. This podcast is all about bringing out the best in your call centre staff to allow your staff to grow and inspire. Join me on this journey of discovery and untapped potential.
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4
The adventures of Yellow Rabbitt
For Lily
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3
Yellow Rabbitt finds a home
Just for you Lily
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2
Farming : the challenges facing agriculture in an a changing environment
What are the challenges and potential solutions for the farming industry as we all face an uncertain future
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1
Questioning…. Is it science or intuition?
In today’s session we talk about questions. What are effective questions and questioning techniques.
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0
Customers and Advisors : a relationship of inconvenience
In this episode we’re going to attempt to understand who you are speaking to. What do they want or need? How can I best meet those needs? Join on a quick dive into customer behaviour and expectations
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-1
Episode 2: Getting into the flow…
Today we’re delving into having the conversation with our customer and how to integrate sales into our service experience. How do you approach the subject? What should you do? How do you deal with objections? I’ll do my best to give you some insightful information and pointers to help you overcome whatever may be holding you back. Join me on this journey of discovery and learning
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-2
Sales and Service: 2 sides of the same coin or polar opposites
In this session we will briefly explore the relationship between sales and customer service and highlight the elements of a successful individual who is able to navigate both worlds
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ABOUT THIS SHOW
Short sharp and hopefully insightful. This podcast is all about bringing out the best in your call centre staff to allow your staff to grow and inspire. Join me on this journey of discovery and untapped potential.
HOSTED BY
Timothy Sylvester
CATEGORIES
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Frequently Asked Questions
How many episodes does emPower 15 with Timothy Sylvester have?
emPower 15 with Timothy Sylvester currently has 7 episodes available on PodParley. New episodes are automatically indexed when they're published to the podcast feed.
What is emPower 15 with Timothy Sylvester about?
Short sharp and hopefully insightful. This podcast is all about bringing out the best in your call centre staff to allow your staff to grow and inspire. Join me on this journey of discovery and untapped potential.
How often does emPower 15 with Timothy Sylvester release new episodes?
emPower 15 with Timothy Sylvester has 7 episodes. Check the episode list to see recent publication dates and frequency.
Where can I listen to emPower 15 with Timothy Sylvester?
You can listen to emPower 15 with Timothy Sylvester on PodParley by clicking any episode. We provide an embedded audio player for direct listening, and you can also subscribe via your preferred podcast app using the RSS feed.
Who hosts emPower 15 with Timothy Sylvester?
emPower 15 with Timothy Sylvester is created and hosted by Timothy Sylvester.
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