Foolish Thoughts by A Fool for Learning

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During this interview, Bruce Cotting, RLAH Realtor, will identify his top five attributes of excellent customer service.    Of the five, we will do a bit of a deep dive on one of them.   #customerservice  #realtor  #realestate 

Do you design and develop learning materials?  Do you build sustainability into your long term work program?  If not, maybe you should listen to this.   #learning  #training  #sustainability

A THANK YOU message to all those who follow or listen.

You may think you know how much your organization spends on training/learning.  But do you really?  Here are some questions to ask, when calculating the actual cost.  Run Time: 1:30 min. #training   #learning   #spending   #budget

How to "Eat the Frog," with a real life example, from my past.

In the book, Lies about Learning, Larry Israelite, writes that organizations can miss the mark in learning, by focusing only on learners differences or similarities.  I would argue that offering options can meet both ends of the learning spectrum.  Run Time: 02:29 min.

Are you a Mercenary or a Missionary in your business life? 

Why is it so important to put your phone down.  A personal life lesson. 

Ron Sitrin (Long and Foster Real Estate) discusses what you need to know/do (1) before you put your home on the market; and, (2) once it is on the market.   Run Time: 59.08

Some organizations believe that by simply letting the Subject Matter Expert or SME, get up and give a presentation is all that they need.  Think again.  Run Time: 2:21 min. #learning  #training  #sme  #subject matter    

This is the third and final episode with Ron Sitrin, who has been ranked as one of the top 30 Long and Foster Agents.  In this podcast, we will take a look at the best training workshop he has ever taken, in all of his years of selling real estate.   #learning  #training #realestate #longandfoster

Just a couple of highlights from the 2019 Training Industry Survey by Training Magazine.    #training  #learning  #trainingmagazine 

In my first podcast, I discussed the follow-up I conduct, when I meet someone for the first time.  But what happens, if there is no reply.

In this podcast, which is the second of three with Ron Sitrin of Long and Foster Real Estate, we discuss his foundational and go-to books. 

Hear a simple case study on how proper training, saved one person, and the entire organization, time, money and contributed to a better work-life balance. 

Required training makes for an extraordinary fast food company. 

Recently, I interviewed Ron Sitrin of Long and Foster Real Estate, who is ranked, as one of their top 30 agents in the nation.  Ron told me that he has read over 130 books on management, leadership, teamwork, etc. When we actually counted, it was over 200!  There must be a method by which he not only selects, but shares this information.  This podcast discusses with Ron how he chooses the next book to read, where does he read (physical setting), and how he shares this information with his staff.

If you want business, don't lie about your intentions

Soup, love, work, and clients. Not necessarily in that order.

Will Rogers once said: "You only have one chance to make a good first impression."  Learn how someone blew it.

Are you the Promotor Fidei in your organization?  You may be, but do you do it in the proper way.  Learn if you are and if you are doing it right. #training  #learning

People wonder why I send emails, instead of calling.  It is because that one of the lessons that I have learned is: "If it ain't in writing, it doesn't exist."   Here is a story illustrating this lesson.

Here are three basic suggestions for improving your PowerPoint presentations.

Everyone and every company needs to have a brand.  It tells everyone about yourself.  Do you and your company have a brand?  Do they mesh?

What happens when you exchange business cards and the follow-up.  Also, a special thank you to Pete Blank.