PODCAST · business
Growth + Exit
by Susan Kearney and Heather Bennett
This is the Growth + Exit Podcast, where owners of privately held, middle-market companies talk about founding, scaling, and exiting their businesses successfully.
-
48
Growing and Selling a Wholesale Business
Rob Stepen is a Certified Business Performance Advisor at Insperity, a leading human resources and business performance solutions company. With decades of experience as a business owner, he helps organizations improve efficiency, accelerate growth, and drive revenue. Outside of Insperity, Rob serves on nonprofit and academic advisory boards and supports initiatives that foster entrepreneurship and local engagement. In this episode… Business growth often introduces new challenges: hiring the right people, navigating expansion opportunities, and adapting to unexpected market shifts. So how can leaders make informed decisions at each stage without losing momentum? According to seasoned operator and strategic advisor Rob Stepen, it starts with understanding that every stage of growth demands intentional choices. He stresses building a people-first organization by hiring adaptable, customer-focused individuals and addressing misalignment quickly when people are in roles that aren't the right fit. Rob also recommends aligning acquisitions and partnerships with long-term strategy rather than short-term gains, while staying focused on what you can control. Disciplined decision-making and strong team alignment sustain growth over time. In this episode of Growth + Exit, Heather Bennett talks with Rob Stepen, Certified Business Performance Advisor at Insperity, about scaling and exiting a business. Rob explains how to hire and structure teams during rapid growth, evaluate acquisitions and mergers strategically, and navigate the challenges and lessons learned from selling a company.
-
47
Venture Capital Explained and Why You Should Invest in Women-Owned Businesses
Julie Castro Abrams is the CEO and Chair of How Women Lead, a national network of executive women dedicated to advancing gender equity, expanding board representation, and increasing access to capital for women-led companies. As an entrepreneur, investor, and gender and racial justice advocate, she has spent her career building women-owned businesses and creating economic opportunities for women. Outside of How Women Lead, Julie is the Managing Partner of How Women Invest, a venture capital firm focused on funding women founders and empowering women investors. Her work has helped shape policy and business practices, including efforts to increase diversity on corporate boards and support thousands of women entrepreneurs. In this episode… Building a business isn't just about having a great idea — it's about understanding how capital shapes your growth, your decisions, and your long-term outcomes. Many founders underestimate the pressure that comes with venture capital or the preparation required to earn investor confidence. So how should entrepreneurs think about funding — and where are the biggest overlooked opportunities for investors today? Julie Castro Abrams, a venture capitalist and longtime advocate for women entrepreneurs, explains that success starts with clarity — both in identity and strategy. Founders should only take on capital when absolutely necessary, as it can introduce pressure, higher expectations, and a potential loss of control. At the same time, Julie highlights a major market gap: Women-led companies consistently deliver strong returns yet receive a fraction of venture funding. Her advice to both founders and investors is to focus on fundamentals — understand the metrics, know the market opportunity, and confidently position for growth — while recognizing the untapped potential in backing women-owned businesses. In this episode of Growth + Exit, Heather Bennett talks with Julie Castro Abrams, CEO and Chair of How Women Lead and Managing Partner at How Women Invest, about venture capital and leadership in women-led companies. Julie shares what investors look for in founders, how to prepare for funding, and why investing in women-led businesses presents a significant opportunity.
-
46
Delegate To Grow Fast: Lessons From a Founder and Angel Investor
Adam Spector is the Founder and CEO of Chore, a startup that helps founders offload back-office operations through fractional chief-of-staff services. As a four-time founder, startup advisor, and investor, he has backed over 100 startups, gaining insight into scaling companies and optimizing operations. Adam hosts the Entrepreneurial Excellence Podcast, which features conversations with some of the world's top founders and investors. In this episode… Running a company often means juggling priorities, but not all work carries equal weight. Founders frequently get pulled into operational details that feel necessary but don't actually drive growth. How can you decide what deserves your time and what doesn't? The answer lies in focus. Adam Spector, an experienced entrepreneur and investor, emphasizes that founders must stay relentlessly centered on what differentiates their business while delegating or outsourcing everything else. He suggests evaluating every task through a simple lens: Can it be automated, handed off, or eliminated? By empowering team members to make reversible decisions and avoiding distractions like administrative minutiae, leaders can preserve their energy for high-impact work. Building a successful company comes down to disciplined prioritization and trusting others to execute. In this episode of Growth + Exit, Susan Kearney talks with Adam Spector, Founder and CEO of Chore, about how founders can stay focused on what drives growth. Adam shares his journey into entrepreneurship, what he learned from scaling and exiting companies, and how AI is reshaping the future of work.
-
45
How To Be the Best and the Brightest: Choose To Be Challenged for Over 30 Years
Tim Padgett is the Founder of Pepper Group, a B2B full-service marketing agency that provides branding, lead generation, and sales services. As CEO, he blends creativity with business strategy to help organizations communicate more effectively and drive growth. Tim founded the company in 1994 after beginning his career in the printing and design industry and has since grown it into an award-winning firm serving clients from local manufacturers to Fortune 500 companies. In this episode… Building a business often starts with uncertainty — whether it's an unexpected career shift, a market change, or a moment that forces a new direction. Over time, those decisions shape not just the company but the people, culture, and opportunities that follow. What does it take to turn a setback into a sustainable, evolving business? Seasoned entrepreneur and marketing leader Tim Padgett says it begins with embracing opportunity and staying adaptable. He highlights the importance of understanding clients, employees, and partners before acting and hiring for cultural fit rather than just skill. Tim views marketing as an investment tied to ROI and recommends staying curious as AI reshapes the industry. Growth comes from combining strategic thinking with strong relationships and a willingness to evolve. In this episode of Growth + Exit, Heather Bennett sits down with Tim Padgett, Founder of Pepper Group, to discuss building and evolving a marketing business. Tim shares his journey from job loss to entrepreneurship, how team culture and hiring shaped his company's growth, and his perspective on the future of marketing in an AI-driven environment.
-
44
Lessons Learned From a Year of Growth + Exit: Highlights for Business Owners
Susan Kearney is the Managing Director, Board Member, and Partner at Newport LLC, a business advisory firm helping middle-market companies grow and exit. Before Newport, she was the COO of Network for Good, where she achieved 40% annual recurring revenue growth, and the Co-founder of Voxant, a digital media company acquired by Blinkx. Susan also held executive positions at Paragren Technologies and IRI Software. Heather Bennett is the Managing Director and Partner at Newport LLC, where she advises CEOs and business owners on brand marketing, revenue growth, and leadership development. With over 20 years of experience, she has led P&L management for brands with over $100 million in revenue and driven innovation at companies like Kraft Heinz Company, Instant Brands, and Unilever. Heather is also the author of the Amazon bestseller Fun and Fulfilling Careers One Question at a Time and serves on the boards of the Foundation for Hearing & Speech Resources and Slipstream. In this episode… Building a business is rarely a straight path. Patterns begin to emerge only after stepping back — through shared stories of growth, setbacks, and reinvention. When founders reflect on their journeys, what lessons consistently rise to the surface? Business advisor Susan Kearney and growth-focused executive leader Heather Bennett explain that success often comes down to resilience, adaptability, and people. Many founders endure early instability before reaching sustainable growth, often relying on trusted teams and advisors to navigate uncertainty. Opportunity is often unplanned — what matters is the ability to recognize and act on it. A mindset of openness and persistence is critical for long-term growth. In this episode of Growth + Exit, Susan Kearney and Heather Bennett look back on their first year of the podcast. They share early-stage business challenges and near-death moments, stories of accidental entrepreneurs, and how founders expand their impact through leadership, policy, and strategic decision-making.
-
43
Accelerating Value in Private Equity Through Best-In-Class Brand Strategy
Scott Markman is the Founder and President of MonogramGroup, a global brand consultancy and marketing agency. With nearly 45 years of experience, he has worked with private equity firms and portfolio companies to develop brand strategies that drive growth and differentiation. Scott is a recognized thought leader in branding and hosts the Beer Stories for Private Equity podcast. In this episode… Growth often comes with uncertainties like limited resources, evolving strategies, and constant pressure to adapt. How can founders navigate these challenges while positioning their companies for long-term value? According to branding and private equity expert Scott Markman, it starts with persistence, disciplined decision-making, and a willingness to evolve. He emphasizes the importance of leveraging flexible talent early on, maintaining strong cash flow management, and continuously refining your positioning as your business grows. Additionally, brand strategy is a powerful driver of value creation, especially in competitive markets. In this episode of Growth + Exit, Heather Bennett talks with Scott Markman, Founder and President of MonogramGroup, to discuss building and scaling a brand-driven business. Scott shares his early entrepreneurial journey, how he entered private equity, and why branding is a critical lever for value creation.
-
42
Building a Resilient Business Through Leadership, Culture, and Growth
Jim Fitzgerald is the Co-founder and CEO of Paycile, a fintech company that provides real-time payment reconciliation and API-driven solutions for insurance premiums and claims processing. As a seasoned entrepreneur, he has decades of experience building and scaling businesses, including Taradel, a marketing technology company that grew into a multi-time Inc. 5000 honoree. Jim has also built strategic partnerships with Fortune 500 brands. In this episode… Building a business is rarely a straight path. Leaders are constantly forced to adapt, make decisions with incomplete information, and navigate internal and external challenges. What separates those who sustain growth from those who stall when conditions change? For serial entrepreneur Jim Fitzgerald, the answer lies in taking action and treating every outcome as a learning opportunity. He emphasizes making decisive moves rather than overanalyzing, using successes and failures as data points to guide future strategies. Jim also highlights the importance of building a cohesive culture by hiring people who align with your values and fostering trust during difficult times. His approach centers on adaptability, continuous learning, and creating an environment where teams can respond effectively to change. In this episode of Growth + Exit, Susan Kearney talks with Jim Fitzgerald, Co-founder and CEO of Paycile, about entrepreneurship and scaling businesses. Jim shares his approach to decisive action and learning from failure, how culture supports teams through challenges, and his advice on preparing early for a smooth business exit.
-
41
How To Start a Business With a Sprinter Van
Brookelyn Avila is the Owner of Van Sharks, a family-owned business that designs, builds, and services custom conversion vans for businesses, travelers, and fleet operators. As an entrepreneur with a background in communications, she has launched several ventures. Brookelyn is known for her visionary leadership and commitment to excellence. In this episode… Starting a business in an unfamiliar industry demands adaptability, discipline, and a willingness to learn quickly. Entrepreneurs often face uncertainty when stepping into new markets, yet many find ways to build momentum and grow. What does it take to navigate risk, scale a young business, and stay focused through the challenges? According to entrepreneur and business owner Brookelyn Avila, growth in a new industry begins with mastering the fundamentals of business rather than the technical details of the field. She emphasizes the importance of generating consistent demand, building strong partnerships, and understanding every aspect of your operation — especially in the early stages. Brookelyn also advises entrepreneurs to keep fixed expenses low and preserve cash whenever possible, giving the business room to learn and adapt without excessive financial pressure. Growth becomes manageable when founders remain hands-on and continuously refine their processes. In this episode of Growth + Exit, Heather Bennett chats with Brookelyn Avila, Owner of Van Sharks, about building and scaling a company in a new industry. Brookelyn shares how she entered the van conversion market, the impact of becoming a certified Mercedes-Benz Expert Upfitter, and why standardizing products can help growing businesses scale more efficiently.
-
40
The Business of Creating Entrepreneurs: Rapid Growth Through Renting Food Trailers
Gabriel Arguello is the Founder and CEO of Rent 2 Own Trailers, which provides food trailers with flexible, low‑cost ownership options for entrepreneurs and small business owners. Under his leadership, Rent 2 Own has grown into a national resource for customized mobile business solutions. Before founding Rent 2 Own, Gabriel built and scaled a candy business, insurance and financial advisory agencies, and restaurants. In this episode… Starting a business comes with challenges ranging from securing funding to maintaining steady growth. How can entrepreneurs navigate these obstacles and scale their ventures? Versatile entrepreneur Gabriel Arguello emphasizes the importance of thoroughly researching your business idea before diving in. He advises entrepreneurs to build strong relationships with customers and the local community to foster lasting trust. Gabriel also stresses the value of setting up efficient systems from the start and keeping your team engaged. Planning, persistence, and people are essential for long-term growth. In this episode of Growth + Exit, Heather Bennett sits down with Gabriel Arguello, Founder and CEO of Rent 2 Own Trailers, to discuss how to scale a business while building strong customer relationships. Gabriel shares insights on overcoming financial challenges, maintaining quality control through vertical integration, and using servant leadership to inspire teams.
-
39
Bankruptcy Ends a Multi-Generation Family Business: A Cautionary Tale
Davis Anderson is the Founder of The Manufacturers' Collective, an advisory practice dedicated to supporting family-owned American manufacturing companies through strategic planning and generational succession. As a third-generation manufacturing leader, he has over 40 years of experience in family-owned business ownership and management. Davis is also the author of Sustaining a Family Jewel, which details effective succession planning. In this episode… Many family-owned business owners eventually face the decision to pass their companies to the next generation. How can you ensure the next leader steps up seamlessly? What is involved in family succession planning? Succession planning advisor Davis Anderson emphasizes the importance of starting succession discussions early. Family members should be involved in these talks regularly, even if they feel uncomfortable. Planning shouldn't wait until the transition is imminent; it requires preparing both the business and the family for a smooth changeover. By taking proactive steps, family-owned businesses can ensure long-term success and avoid the pitfalls that arise when succession is rushed or neglected. In this episode of Growth + Exit, Heather Bennett sits down with Davis Anderson, Founder of The Manufacturers' Collective, to discuss generational succession in family-owned businesses. Davis shares the lessons he learned from his leadership role, the importance of early succession planning, and advice for navigating difficult family discussions.
-
38
Capital Market Readiness: What Every Middle Market Founder Needs To Know
Doug Tatum is the Chairman of Newport LLC, a business advisory firm helping middle-market companies grow and exit. He is also a member of the teaching faculty at the Jim Moran College of Entrepreneurship at Florida State University. Before his current roles, Doug was the Chairman and CEO of Tatum LLC, a national professional services firm he helped grow to over 1,000 professionals across 30 offices before its acquisition by Spherion in 2010. He is also the author of No Man's Land: Where Growing Companies Fail, a critically acclaimed book that has won four national Best Business Book awards. In this episode… Private company owners are operating in a market that's drastically different from a decade ago. Capital is abundant, private equity firms are more aggressive, and even smaller companies are fielding acquisition calls. How can founders focus on daily growth and navigate capital markets? According to Doug Tatum, an expert in capital markets and emerging growth companies, the shift is structural, not temporary. With massive private equity funds seeking deals, founders must decide whether to build a scalable platform or position themselves as a strategic add-on — a choice that affects valuation, control, and long-term upside. Doug encourages owners to prepare for the capital market early by understanding how deals are structured, investing in their businesses, and aligning strategy with long-term wealth goals. In this episode of Growth + Exit, Susan Kearney talks with Doug Tatum, Chairman of Newport LLC, about capital market readiness for emerging growth companies. Doug talks about the rise of private equity add-on deals, the differences between platform and tuck-in strategies, and why founders must shift from an operator to an investor mindset to protect and grow their wealth.
-
37
Using Strategic Acquisitions To Prepare for an Exit in Tech Services
Arlin Sorensen is the VP of Ecosystem Evangelism for IT Nation at ConnectWise, a software company that develops IT management tools and community platforms for managed service providers (MSPs) and IT solution businesses. In his role, he facilitates ecosystem engagement and thought leadership across the IT Nation community while advising business leaders through consulting and peer groups. With over three decades of experience as an IT leader and entrepreneur, Arlin founded and grew Heartland Technology Solutions and HTG Peer Groups (now IT Nation Evolve), a global community fostering leadership and collaboration among MSP owners, which was acquired by ConnectWise. In this episode… As business owners scale their companies, they often encounter bottlenecks in leadership, decision-making, and growth. How can entrepreneurs navigate these hurdles while ensuring sustainable growth? According to seasoned tech entrepreneur Arlin Sorensen, the key lies in creating a solid foundation, making informed decisions, and maintaining a healthy work-life balance. Having a strong support system, especially during acquisitions, can guide critical decisions and help avoid costly mistakes. Arlin also recommends maintaining transparency and inclusivity with employees to build loyalty and trust. These steps can transform a company's trajectory and make leadership more manageable over the long term. In this episode of Growth + Exit, Heather Bennett sits down with Arlin Sorensen, VP of Ecosystem Evangelism for IT Nation at ConnectWise, to discuss effective growth strategies for businesses. Arlin shares his experience on building loyal teams, handling acquisitions, and the importance of life planning post-exit.
-
36
Scaling Through Freedom: How Founders Can Build Businesses That Run Without Them
Jordan Solender is the Founder of IT Select, where he serves as an IT Executive helping organizations transform their technology procurement with faster, AI-driven models, cutting client cycles from 120 to as few as 30 days across 38 states. He previously sold a technology advisory firm in an eight-figure exit. An entrepreneur since age 13, Jordan has built businesses in technology, events, hospitality, and coaching, speaks widely on AI transformation, and helps leaders optimize processes for scale. In this episode… Scaling a business often brings a moment when growth starts to feel heavier instead of freer. Leaders can find themselves buried in decisions, constantly rescuing teams, and losing sight of the bigger picture. What does it take to build an organization that can thrive without depending on constant founder involvement? Experienced entrepreneur and leadership coach Jordan Solender maintains that long-term scaling comes from structure. This involves defining clear outcomes, assigning ownership, and creating systems that allow teams to move confidently without waiting for permission. By hiring decision-makers and building accountability through measurable expectations, leaders can replace burnout-driven hustle with sustainable momentum. The result is a business that grows through empowerment rather than sacrifice. In this episode of Growth + Exit, Susan Kearney talks with Jordan Solender, Founder of IT Select, about building scalable businesses that free founders. Jordan discusses removing founders as bottlenecks, building leadership clarity and accountability, and shifting from hustle to structure for sustainable growth.
-
35
Growing Two Family Manufacturing Businesses Through People-First Leadership
Aneesa Muthana is the Co-owner and CEO of Pioneer Service Inc., a precision contract manufacturing company specializing in machining services. She is also the Co-owner and CEO of M&M Quality Grinding, which offers precision-ground bar stock and bar grinding services. As a hands-on leader with decades of experience in manufacturing, Aneesa advocates for diversity and workforce development in the industry. In this episode… Leadership transitions, burnout, and growth often collide at pivotal moments for business owners. When the pressure to scale meets the desire for balance, tough decisions follow — sometimes with unexpected outcomes. How do strong leaders respond when the path they planned seems unattainable? Seasoned manufacturing leader Aneesa Muthana chose to recommit rather than walk away. She emphasizes building trust-driven teams, delegating authority, and grounding decisions in values and data. Aneesa credits her mentors and self-discipline in helping her sustain long-term leadership effectiveness. These people-driven practices transform disruption into momentum. In this episode of Growth + Exit, Heather Bennett sits down with Aneesa Muthana, Co-owner and CEO of Pioneer Service Inc., to discuss resilient leadership in manufacturing. Aneesa talks about growing up in the industry, walking away from a near-sale during the pandemic, and building an executive team that enables scalable growth and long-term impact.
-
34
The North Stars To Building a Successful Cybersecurity Technology Company
Philip de Souza is the CEO of HotLunch.com, a software designed to automate the school lunch ordering and management process. As a serial entrepreneur and cybersecurity veteran, he founded, sold, and exited Aurora, a consulting firm specializing in data security and compliance. Philip has also led and advised technology companies and nonprofits on tech, finance, and growth. In this episode… Managing a business over a period of decades demands resilience, adaptability, and a willingness to evolve as a leader and as an organization. Founders often face moments when growth feels chaotic, decisions feel heavy, and the future is unclear. What does it take to build an enduring business while preparing for the future? Philip de Souza spent years guiding organizations through risk, growth, and transition. He emphasizes hiring for attitude over résumé strength, building trust-based relationships instead of relying solely on tools, and creating strong communication rhythms that keep teams aligned. By understanding your numbers, planning for an early exit, and accepting feedback to avoid becoming the bottleneck, you can achieve sustainable growth. In this episode of Growth + Exit, Heather Bennett chats with Philip de Souza, CEO of HotLunch.com, about building resilient businesses and planning for life after an exit. Philip discusses shifting from product-driven thinking to trust-based leadership, the lessons he learned from selling a company, and the daily habits that support long-term growth and personal accountability.
-
33
Building Relationships One Real Estate Deal at a Time
Bill Himmelstein is the Founder and CEO of Tenant Advisory Group, a commercial real estate brokerage for tenants and buyers. With more than two decades of experience in representing tenants, he has led Tenant Advisory Group to complete over $1 billion in transactions for clients ranging from professional service firms to technology companies. Bill is also a Certified Commercial Investment Manager. In this episode… Entrepreneurial journeys often begin at moments of uncertainty, shaped as much by values as by timing. Leaders must decide whether to follow conventional paths or design businesses around principles that prioritize people, relationships, and long-term trust. How can you make sound business decisions amid economic pressure and market changes? According to commercial real estate expert Bill Himmelstein, building a durable business requires clarity of purpose, discipline in execution, and a willingness to learn quickly from mistakes. Focusing on client outcomes, delegating to the right people, and nurturing strong mentor relationships can unlock sustainable growth. Bill recommends keeping professional relationships at the center of decision-making. In this episode of Growth + Exit, Heather Bennett chats with Bill Himmelstein, Founder and CEO of Tenant Advisory Group, about building a values-driven business amid uncertainty. Bill talks about starting a company during the 2008 crisis, why relationships will outlast AI in commercial real estate, and how sale-leaseback strategies can fuel business growth.
-
32
The Importance of Strong Leadership
Susan Kearney is the Managing Director, Board Member, and Partner at Newport LLC, a business advisory firm helping middle-market companies grow and exit. Before Newport, she was the COO of Network for Good, where she achieved 40% annual recurring revenue growth, and the Co-founder of Voxant, a digital media company acquired by Blinkx. Susan also held executive positions at Paragren Technologies and IRI Software. Heather Bennett is the Managing Director and Partner at Newport LLC, where she advises CEOs and business owners on brand marketing, revenue growth, and leadership development. With over 20 years of experience, she has led P&L management for brands with over $100 million in revenue and driven innovation at companies like Kraft Heinz Company, Instant Brands, and Unilever. Heather is also the author of the Amazon bestseller Fun and Fulfilling Careers One Question at a Time and serves on the boards of the Foundation for Hearing & Speech Resources and Slipstream. In this episode… Strong leadership isn't just about strategy; it's about people, perspective, and personal growth. As companies scale and evolve, leaders are challenged to balance vision with execution while staying grounded in what matters. What does it take to lead effectively through growth, uncertainty, and change? Leaders must make intentional choices and develop continuous self-awareness. Eric Brown recommends starting by intentionally hiring people who complement your weaknesses while staying engaged enough to value their work. Danguole Altman emphasizes choosing partners with aligned vision and values before moving forward, urging leaders to pause and confirm mutual understanding. Matt Vuckov suggests setting a clear vision, energizing your team around it, and then stepping back so they can execute without micromanagement. Jody Jankovsky encourages leaders to identify areas of unconscious incompetence and actively invest in continuing education to move up the competence ladder. As Lisa Mascolo observes, leaders should model consistency and empathy at all times, reinforcing trust by communicating the same values whether doors are open or closed. In this episode of Growth + Exit, Susan Kearney and Heather Bennett look back on their most insightful episodes. Featuring Eric Brown, Danguole Altman, Matt Vuckov, Jody Jankovsky, and Lisa Mascolo, they discuss valuing people and complementary leadership, aligning vision with partners and teams, and building consistent, empathetic leadership practices that support long-term growth and exits.
-
31
Pushing the Bar Higher for Digital Marketers and Entrepreneurs
Mark Bealin is the Founder and CEO of SearchLab, a digital marketing agency specializing in local SEO and paid search. Under his leadership, the company was awarded Microsoft Advertising's 2022 Global Emerging Partner of the Year Award and appeared on the Inc. 5000 list. With over a decade of experience as a search marketer, Mark specializes in SEO, paid search, analytics, and entrepreneurship. In this episode… Founders often reach a point where growth feels both exhilarating and overwhelming; profitability is visible, but the path forward is uncertain. Markets shift, teams expand, and the skills that got the business started no longer guarantee what comes next. How can leaders evolve without losing momentum? Digital marketing leader Mark Bealin focuses on perspective and discipline. He emphasizes shifting from doing the work to building the system, hiring people who've already achieved the next stage of growth, and grounding decisions in customer needs rather than tactics. Mark also recommends embracing uncomfortable skills and adopting long-term thinking over daily perfection to build resilience and clarity. In this episode of Growth + Exit, Heather Bennett chats with Mark Bealin, Founder and CEO of SearchLab, about scaling a marketing agency by evolving as a leader. Mark discusses shifting from operator to owner, using thought leadership and hiring to accelerate growth, and applying customer-first thinking to navigate AI-driven change.
-
30
Empowering Employees To Make Your Company and Your Clients' Companies Better
John Fairclough is the Founder of Resicom Group, a facility maintenance, construction, and brand-protection company that helps retailers optimize and maintain their store environments. Under his leadership, the company evolved from a local construction company into an international provider of facility maintenance and construction services. John has also been inducted into the Chicago Area Entrepreneurship Hall of Fame. In this episode… Building a business from the ground up takes not just strategy, but tests identity, resilience, and leadership under pressure. Many founders chase growth without pausing to assess the leader they're becoming in the process. How does focusing on discipline and self-awareness create stronger, more sustainable leadership? Leadership development expert John Fairclough emphasizes the importance of mastering cash flow early, embracing constraints as teachers, and designing systems that allow people to succeed consistently. He also encourages leaders to delegate to strengths, not convenience, and to redefine success to include peace and sustainability rather than just growth. With these strategies, entrepreneurs can build strong, adaptable, and human-centered businesses. In this episode of Growth + Exit, Heather Bennett chats with John Fairclough, Founder of Resicom Group, about building scalable businesses through disciplined leadership. He discusses growing from scrappy beginnings to national scale, navigating inflection points like the 2008 financial crisis, and developing leaders through intentional training and delegation.
-
29
Why Sales Skills Create Winning Founders: Selling After Decades of Success
Joe Flanagan is a Growth Partner at Distributed Ventures, an early‑stage venture capital firm. He is also the former Chairman of Acquirent, which he sold in November 2025, a leading provider of outsourced sales and marketing services. With over 25 years of experience founding and scaling sales‑driven businesses, Joe also built and led JP Flanagan Corporation into one of Chicago's largest insurance agencies with offices throughout the US before successfully selling to Hub International. In this episode… Starting and growing a successful business is never a straight path. Entrepreneurs often face immense challenges, from economic downturns to managing people and resources effectively. Resilience, adaptability, and a clear sense of direction are essential for navigating these hurdles. What sets apart those who thrive from those who struggle to keep their businesses afloat? Business sales expert Joe Flanagan emphasizes the importance of maintaining a positive attitude and determination, two key attributes for overcoming adversity in business. He also advocates for being decisive, especially in times of uncertainty, by leveraging your network and staying focused on cash flow. Joe's advice for leaders is to lead by example, prioritize people, and stay adaptable during challenging transitions. In this episode of Growth + Exit, Heather Bennett sits down with Joe Flanagan, Growth Partner at Distributed Ventures, to discuss leadership, scaling businesses, and navigating exits. Joe shares insights on the importance of resilience in business, advice on making tough decisions, and how he prepared his business for sale.
-
28
Just Start: Advice on When To Take the Entrepreneurial Leap
Tom Parker is the Co-founder and CEO of Alined Consulting Group, LLC, an IT consulting and staffing firm that helps organizations align talent, technology, and strategic execution. Before co-founding Alined, he held leadership roles at companies such as Hirewell and York Solutions, LLC. Tom is also a board member for ELEVATE, Alined Consulting Group's networking organization for IT leaders and executives. In this episode… Launching a business during a period of massive uncertainty takes more than optimism; it requires timing, resilience, and a willingness to move before all the answers are clear. Many founders wonder how to navigate volatile markets, shifting client needs, and the personal pressures that come with entrepreneurship. How can you build your company from scratch when the timing isn't ideal? According to consulting and staffing veteran Tom Parker, progress begins when you stop waiting for perfect conditions and start acting on informed conviction. He emphasizes the importance of leaning on trusted relationships, staying adaptable as markets shift, and committing to consistent routines to maintain clarity and momentum. Tom's approach encourages founders to pair ambition with disciplined habits, helping them make smarter decisions and avoid common early-stage pitfalls. Sustainable growth comes from grit and thoughtful strategies. In this episode of Growth + Exit, Heather Bennett sits down with Tom Parker, Co-founder and CEO of Alined Consulting Group, LLC, to discuss navigating entrepreneurship in uncertain times. He shares why he launched his company during market volatility, how mentors shaped his risk tolerance, and the routines that keep him productive.
-
27
Scaling to Industry Leader in Telecommunications Infrastructure
Craig Snyder is the Chairman and Founder of VIKOR, a full-service wireless infrastructure construction company that builds and services telecommunications, renewables, and utility infrastructure across the United States. Under his leadership, VIKOR has been named to the Inc. 5000 Fastest-Growing Companies list for four consecutive years. Over his more than 30-year career, Craig has emphasized a people-first culture dedicated to cultivating talent and leadership from within. In this episode… Many founders begin with nothing more than a vision and the determination to pursue it, but the journey rarely unfolds the way they expect. Early wins can vanish overnight, and unexpected crises can threaten to derail even the most committed entrepreneurs. What does it take to build a resilient company that can withstand volatility and growth? Telecommunications industry pioneer Craig Snyder emphasizes perseverance, diversification, and disciplined leadership. He highlights the importance of expanding beyond a single major customer, adopting technology early, and building strong operational systems. Setbacks can become catalysts for innovation, and principle-driven decision-making sets the foundation for long-term growth. In this episode of Growth + Exit, Heather Bennett sits down with Craig Snyder, Chairman and Founder of VIKOR, to discuss building and scaling a resilient business. He shares how losing a key customer strengthened his strategy, why adopting new technology accelerated growth, and how establishing a board shaped his company's future.
-
26
How To Launch a Tech Company Into Space
Jeff Janicik is the Founder, CEO, and Chairman of Innoflight, a leading space Non-traditional Defense Contractor (NDC). Under his leadership, Innoflight has partnered with national security programs and commercial space missions. Jeff served in the United States Air Force for 33 years, where he helped pioneer unmanned X-vehicle and advanced satellite communications programs. In this episode… The space industry is evolving and reshaping how technology is built, secured, and launched. What does it take to grow a company in such a high-stakes, rapidly shifting environment? How can leaders stay grounded while navigating the industry? According to aerospace technology expert Jeff Janicik, growth begins with disciplined organization, a long-term vision, and the humility to adapt. Leaders must avoid becoming fixated on a single idea and instead stay flexible, open to recalibration, and aligned with a clear mission. Jeff emphasizes the importance of choosing the right people, building a culture where talent thrives, and maintaining a work-life balance to avoid burnout. In this episode of Growth + Exit, Heather Bennett sits down with Jeff Janicik, Founder, CEO, and Chairman of Innoflight, to discuss scaling a business in the space industry. Jeff shares how early Air Force experience shaped his career path, the turning points that established Innoflight's market credibility, and how cybersecurity and resilience are driving the future of space technology.
-
25
What Is the Value of Your Business: When and Why To Find Out
Stephen Goldberg, CVA, is the Managing Partner of Sun Business Valuations, a boutique firm specializing in valuations and exit-strategy advisory for privately held, middle-market companies. With over 30 years of M&A and business valuation experience, he has overseen more than 250 company sales and provided valuation consulting to over 1,000 clients nationwide. Stephen is a frequent lecturer and writer on M&A and business valuation issues and serves regularly as an expert witness in cases involving business valuation disputes. Tom Theurkauf, CPA, ABV, ASA, CVA, CFA, is a Partner at Sun Business Valuations, where he leads valuation engagements and contributes to the firm's investment-banking advisory practice. He has completed more than 1,000 valuation assignments across diverse purposes, ranging from M&A and succession planning to estate and gift tax issues. Tom also serves as a witness and speaks about business valuation disputes. In this episode… Many business owners focus on driving growth but overlook the steps required to make their companies marketable and transferable. What does it take to build a business that attracts buyers, withstands scrutiny, and maintains strong valuation potential over time? With decades of experience in M&A and valuation, Stephen Goldberg and Tom Theurkauf have developed solutions to help owners protect and increase their companies' worth. They explain that strengthening recurring revenue, developing a capable leadership bench, and normalizing financials can immediately reduce buyer concerns and boost valuation. Tom and Stephen encourage entrepreneurs to build a company that's transferable, resilient, and attractive long before a sale is on the horizon. Tune in to this episode of Growth + Exit as Heather Bennett hosts Stephen Goldberg and Tom Theurkauf of Sun Business Valuations to discuss creating a business buyers want. Together, they share strategies for improving marketability, uncovering cash flow, and adapting to shifts in the M&A landscape.
-
24
Derisking Medical Insurance for Complex Care To Get Patients Back To Work
Kevin Fleming is a Partner at Newport LLC, a business advisory firm helping middle-market companies grow and exit. He is also a Chief Financial Officer and board member at ThinkBio.AI, an AI technology enablement firm. Previously, Kevin was the President and Turnaround Executive Leader at Paradigm, a full risk-bearing accountable care organization specializing in catastrophic injury and chronic pain management cases. Under his leadership, Paradigm established industry-leading performance benchmarks for clinical outcomes and financial efficiency, including increases in revenue and EBITDA. In this episode… Transforming a struggling company into a thriving, high-value enterprise requires vision, resilience, and the courage to lead through uncertainty. Many leaders wrestle with balancing purpose and profit while navigating shifting markets and internal resistance. What does it take to turn risk and complexity into lasting growth? According to experienced CEO and financial strategist Kevin Fleming, clear data, smart risk management, and bold leadership can drive transformation. He emphasizes the importance of using analytics to inform decisions, pricing accurately for risk, and surrounding yourself with a strong team. Quick turnarounds start with aligning purpose, performance, and measurable value. In this episode of Growth + Exit, Heather Bennett welcomes Kevin Fleming, Partner at Newport LLC, back to the show to talk about leading successful business transformations. Kevin discusses using AI-driven analytics to manage risk, replacing legacy leadership to drive growth, and crafting strong exit strategies that attract top buyers.
-
23
How Passion and Resilience Power Startup Growth
Kyle Marinkovich is the Founder and CEO of Northern Diversified Solutions, which specializes in hemp-derived functional specialty ingredients and emulsions. Before founding Northern Diversified Solutions, he held leadership roles at Cargill, Inc., where he focused on commercial development of food-ingredient solutions. With over two decades of experience in ingredient science, Kyle serves on Minnesota's cannabis advisory council and contributes to evolving regulatory and innovation efforts in the industry. In this episode… Building a business from scratch takes more than a bold idea; it demands grit, creativity, and a willingness to leap into uncertainty. How can a first-time founder navigate the transition from a comfortable corporate role to entrepreneurship while managing risk and purpose simultaneously? Kyle Marinkovich, an experienced leader in the ingredient and hemp industries, believes that curiosity and conviction can turn anxiety into opportunity. He emphasizes the importance of managing risk with a clear safety net, surrounding yourself with mentors who have walked in your shoes, and leading with passion that outlasts early adrenaline. According to Kyle, resilience, clarity, and purpose drive sustainable growth. In this episode of Growth + Exit, Susan Kearney hosts Kyle Marinkovich, Founder and CEO of Northern Diversified Solutions, to discuss his transition from corporate executive to entrepreneur. Kyle shares how he raised capital and built investor trust, the lessons he learned from scaling in a new industry, and the personal habits that keep him grounded as a leader.
-
22
Why Every Customer Matters From a 4th Generation Business Owner
Whitney Opperman is the General Manager of Opperman & Son, Inc., a fourth-generation family-owned dealership that provides new and used heavy trucks, trailers, parts, and repair services. She joined the business in 2013 as an inside sales rep focused on new equipment before leading daily operations. Whitney's leadership emphasizes the company's core values of quality, service, and integrity. In this episode… Running a multigenerational business involves balancing legacy with innovation and evolving leadership. As industries shift and new generations step up, how can leaders honor the past while driving future growth and stability? As a fourth-generation leader, Whitney Opperman has adopted a grounded yet forward-thinking perspective on leadership and company transitions. She emphasizes patience and communication in family succession planning, staying adaptable through shifting regulations, and maintaining integrity. Whitney also advises building a strong, values-driven team and investing time in a long-term strategy rather than just focusing on daily operations. In this episode of Growth + Exit, Heather Bennett talks with Whitney Opperman, General Manager of Opperman & Son, Inc., about family business succession and leadership growth. Whitney discusses navigating generational transitions, applying core values to business decisions, and adapting to new industry regulations and technologies.
-
21
Choosing Leaders To Scale Your Business
Kelly Schrad is the Founder and Chairman of DataVizion, a managed IT solutions and cybersecurity firm. He is also the CEO of CapStone Technologies, LLC, and has spent more than 25 years building technology-driven businesses. As the Owner and Senior Advisor of The Owner's Advisory, Kelly also supports business owners in value-building and exit planning. In this episode… Founders often struggle to grow their companies while innovating and maintaining a strong culture. What does it take to evolve from a hands-on entrepreneur to a strategic leader who empowers others to thrive? Technology and business operations expert Kelly Schrad believes that systems, self-awareness, and servant leadership drive sustainable growth. He highlights the importance of hiring for character rather than pure skill, creating space for reflection, and learning to let go as teams mature. To scale a company, leaders must first scale themselves. In this episode of Growth + Exit, Heather Bennett hosts Kelly Schrad, Founder and Chairman of DataVizion, to discuss leadership evolution and sustainable growth. Kelly explains how he transitioned from operator to chairman, why hiring for culture builds stronger teams, and how reflection fuels long-term growth.
-
20
Leading From Behind: How Transparency and Trust Drive Sustainable Business Growth
Anand Basu is the Managing Partner of QRKY, an advanced multimedia QR creation software. Previously, he was the Senior Vice President of ICF, a leading global solutions and technology provider that acquired ESAC, where he served as President. Anand has experience in technology, informatics, and public health. In this episode… Many entrepreneurs excel in the technical aspects of their business, yet struggle when scaling teams and sustaining culture. How do you evolve from doing the work yourself to empowering others to lead and thrive? With decades of experience in technology and consulting, Anand Basu stresses that thoughtful leadership begins with humility, structure, and consistency. He emphasizes the importance of leading from behind by creating systems that let employees' strengths shine and give them ownership over the work. Anand also recommends setting aside personal time to reflect and learn, arguing that space for reflection keeps leaders grounded and effective. Tune in to the latest episode of Growth + Exit as Susan Kearney sits down with Anand Basu, Managing Partner of QRKY, to discuss his leadership evolution and company acquisition. Anand talks about how transparency drives successful exits, why empowering employees leads to lasting culture, and how personal discipline and reflection fuel professional growth.
-
19
The Leadership Mindset That Transformed a Small Wisconsin Manufacturer Into a Market Leader
Tom Carney is the CEO of Royal Basket Trucks, a leading producer of carts, trucks, and containers. Under his leadership, the company has grown into a multimillion-dollar enterprise. Before Royal Basket Trucks, Tom worked at Deloitte & Touche in tax management and served as the Vice President, Secretary, and Treasurer at Fluid Management. In this episode… Lasting business growth and impact don't come from luck or timing but a deep curiosity that fuels transformation. The path from steady professions to entrepreneurial ventures is rarely linear; it's defined by risk, reinvention, and resilience. What does it take to guide a business from a small local operation to a thriving enterprise? Curiosity led business operations expert Tom Carney from tax law to entrepreneurship. He maintains that growth is never just about systems or profits; it's about people. By hiring around clear core values like integrity, respect, and commitment to change, Tom built a culture that adapts and endures. Strong leadership blends humility, accountability, and a willingness to evolve alongside the business. In this episode of Growth + Exit, Susan Kearney talks with Tom Carney, CEO of Royal Basket Trucks, about leading through transformation and building a resilient company culture. Tom discusses his transition from tax law to business leadership, the lessons he learned from scaling a small team into a 200-person enterprise, and the importance of embracing change while staying true to core values.
-
18
The Future Workforce: What Leaders Need To Know About Hiring and Training
Matt Vuckov is the Co-founder and CEO of TalentCraft, a recruiting firm focused on placing technical, engineering, and life sciences talent. With over 14 years of expertise in talent acquisition and workforce solutions, he's built TalentCraft's reputation for delivering high-quality candidates to organizations undergoing digital transformation. He is also the US Staffing Leaders Founding Member at TALiNT Partners, a global network of top employers, and an Advisory Council Member at the Krach Institute for Tech Diplomacy at Purdue. In this episode… Workforce needs are shifting as industries face new challenges in technology, healthcare, and manufacturing. Employers are rethinking how to find and develop talent, while employees weigh alternative career paths. What does it take to build a strong team and prepare for the future of work? According to staffing and recruitment industry veteran Matt Vuckov, values-driven leadership and long-term thinking are essential in building resilient teams. He stresses the importance of creative hiring strategies during talent shortages, the role of partnerships between education, industry, and government in workforce development, and why adaptability is a company's greatest asset. Aligning employees with a company's mission and staying ahead of industry changes forges lasting organizational impact. In today's episode of Growth + Exit, Heather Bennett sits down with Matt Vuckov, Co-founder and CEO of TalentCraft, to discuss workforce development and the future of work. He explains the challenges of scaling a business during rapid growth, how to attract and retain top talent in competitive markets, and the partnerships shaping national workforce strategies.
-
17
Finding a Niche While Growing
Stephen Brent May is the Co-founder and Chief Strategist at One Foot Over, a digital agency that delivers strategy-led marketing for B2B tech companies. He is also the President-Elect of the Professional Chapters Council at the American Marketing Association. With over 17 years of experience in marketing and communications, Stephen held leadership roles in hospitality marketing and served as the Marketing Product Owner at cPanel. He also hosts the B2B Happy Hour podcast. Hami Arrington is the Co-founder and Chief Strategist at One Foot Over and the Foundation Chair and Board Member at the American Marketing Association. In her role at One Foot Over, she works alongside CMOs and marketing executives to build B2B strategy and inbound marketing solutions. Hami serves in several other leadership roles at professional marketing associations and has been selected as an ambassador for the Goldman Sachs 10,000 Small Businesses program. In this episode… Building a marketing career that thrives through industry shifts and changing client needs requires more than clever campaigns. It demands a balance between long-term strategy and day-to-day execution while preserving room for creativity and personal growth. How can leaders stay focused on strategy without losing momentum? Seasoned marketing strategists Stephen Brent May and Hami Arrington learned to scale a business while prioritizing strategy. Stephen credits an Agency Management Institute workshop for giving them financial and operational growth benchmarks, while Hami recommends hiring client-facing talent early to free leadership for higher-level planning. Both urge marketers to pause and define goals and audiences before executing campaigns to drive sustainable marketing growth. In this episode of Growth + Exit, Heather Bennett hosts Stephen Brent May and Hami Arrington, Co-founders and Chief Strategy Officers at One Foot Over, to discuss how marketers can combine strategy with action. Together, they share the agency's origin story, explain their clarity before tactics philosophy, and reveal how launching their B2B Happy Hour podcast helps them connect with and educate their audience.
-
16
Building a Values-Driven Company
RJ Blake, CPA, is the President and CEO of Blake Willson Group (BWG), a veteran-owned CPA firm providing professional and technology solutions to federal defense, intelligence, and civilian agencies. As a combat veteran, he has experience with Big Four audits and advisory practices. Before Blake Willson Group, RJ served as a team leader in the US Army's 10th Mountain Division, where he led counterinsurgency operations in Afghanistan. He gives back to the veteran community by serving as the Regional President of Reuniting After War and as a member of the Board of the Veteran Institute for Procurement. In this episode… Business growth often comes down to more than strategy or timing; It's about sustaining values, resilience, and leadership under pressure. How can leaders carry their formative experiences into building organizations that endure challenges, scale sustainably, and inspire those around them? With a background in the military and a career in accounting, RJ Blake credits discipline, service, and integrity in shaping his leadership approach. He emphasizes the importance of aligning teams around core values, leading with influence rather than authority, and making strategic financial decisions to weather early cash flow struggles. Through adaptability, foresight, and values-based leadership, entrepreneurs can sustain a lasting impact. In this episode of Growth + Exit, Susan Kearney welcomes RJ Blake, President and CEO of Blake Willson Group (BWG), to discuss building a resilient business rooted in values. RJ explains how military service shaped his leadership style, the lessons he learned from managing cash flow challenges, and the role of innovation labs in driving efficiency.
-
15
The Hard Truths of Entrepreneurship
Tim Hohman is the Co-founder and CEO of CodeCargo, an AI-powered workflow automation tool for GitHub. He is also the Co-founder and former CEO of BoxBoat Technologies, a DevOps and container services firm that was acquired by IBM in 2021. Before BoxBoat, Tim founded Triad Technology Partners and held leadership roles at IBM, BMC, Oracle, and Ariba. In this episode… Scaling a business often comes with painful lessons, like choosing the right partners, navigating cash flow, and knowing when to pivot strategies. Many entrepreneurs struggle to build strong sales cultures, identify market value, and balance growth with resilience. How can leaders prepare their companies for long-term growth and avoid costly missteps? Software industry veteran and serial entrepreneur Tim Hohman emphasizes the importance of selecting business partners carefully, managing cash and credit effectively, and paying attention to market signals. By enabling flexibility in your strategies, fostering a resilient company culture, and treating your business as an operational entity and asset, you can position it for growth and value appreciation. Tune in to this episode of Growth + Exit as Susan Kearney interviews Tim Hohman, Co-founder and CEO of CodeCargo, about scaling and selling software companies. Tim discusses building sales-driven organizations, creating resilient cultures, and navigating pivots when markets shift.
-
14
Building a Mission-Driven Government Contracting Business
Mohammad Elias is the Founder, CEO, and Chairman of RELI Group, a government contracting firm. With over two decades of experience in federal IT and strategic program delivery, he held senior roles at CMS, where he led efforts to implement mission-critical programs and modernize health IT systems. Mohammad also co-founded the Elias & Sultana Foundation, which supports underserved communities through grants for food, shelter, and education. In this episode… Many entrepreneurs aspire to build businesses that make a meaningful impact while achieving financial independence, but this goal requires navigating complex industries, attracting talent, and establishing credibility in competitive markets. How can founders grow without losing sight of their mission and values? According to IT and government contractor Mohammad Elias, focusing on trusted relationships, deep domain expertise, and a narrow initial target market can accelerate growth. He emphasizes the importance of delivering exceptional performance to earn repeat opportunities, noting that mentorship and strategic partnerships accelerate early growth. Leaders should also develop empathy and leverage personal and professional experiences to guide their company culture. In today's episode of Growth + Exit, Susan Kearney sits down with Mohammad Elias, Founder, CEO, and Chairman of RELI Group, to discuss how he built a mission-focused government contracting business. Mohammad talks about his charity work, how he pursued entrepreneurship while risking stability, and RELI Group's value proposition in the government contracting industry.
-
13
Technology Intelligence: What Business Owners Need To Know
Jody Jankovsky is the Founder and CEO of Blackline, a strategic technology partner for small- and medium-sized businesses. Under his leadership, Blackline was recognized twice on the Inc. fastest-growing companies list. With over 45 years of experience in business and technology, Jody created the Technology Intelligence (TQ) framework to help organizations regain control over their technology. He also speaks about AI, technology strategy, and cybersecurity for small- to medium-sized companies. In this episode… Most business leaders know technology is critical, but many still make costly decisions based on sales pitches or blind trust. As tech stacks grow more complex and the pace of change accelerates, leaders face mounting pressure to innovate while lacking the tools or framework to make informed decisions. How can business owners become more tech-savvy? According to IT strategist Jody Jankovsky, the first step is to recognize the gaps in decision-making and stakeholder alignment. Leaders don't need to become engineers, but they should develop technology intelligence and awareness to avoid being misled by hype or pushed into misaligned solutions. You can transition from unconscious incompetence to conscious competence by asking questions, understanding business outcomes, and delegating tech initiatives. In this episode of Growth + Exit, Heather Bennett interviews Jody Jankovsky, Founder and CEO of Blackline, about empowering leaders to make smarter technology decisions. Jody explains how to evaluate new tools, build resilience through adversity, and shift your mindset as a founder.
-
12
Successful Exit Through Collaboration
Kevin Fleming is a Partner at Newport LLC, a business advisory firm helping middle-market companies grow and exit. He is also a Chief Financial Officer and board member at ThinkBio.AI, an AI technology enablement firm. With experience as a CEO and President of middle-market companies, Kevin has held leadership roles at Ernst and Young, Paradigm Management Services, and Loyale Healthcare, working with Fortune 500 companies. In this episode… Scaling a business in a commoditized industry is a challenge for many middle-market firms lacking the scale of larger corporations. Founders can struggle to differentiate their offerings, build sustainable growth, and determine when or how to exit. How can companies transform their business model and stay competitive while navigating disruption and preparing for a sale? Turnaround CEO Kevin Fleming has revitalized a struggling healthcare company from growth to exit. He emphasizes challenging traditional business models, like fixed processing fees, and leveraging innovation to create a meaningful financial impact. Kevin also recommends reimagining customer engagement through unified billing and tailored communications. To stay competitive, companies can leverage high-value partnerships, facilitate cultural alignment, and time exits based on market conditions. In this episode of Growth + Exit, Heather Bennett sits down with Kevin Fleming, a Partner at Newport LLC, to discuss turning around a failing business in a commoditized market. Kevin shares how to increase enterprise value through strategic transformation, the importance of strong customer experiences, and how to prepare for a smooth and profitable exit.
-
11
Leading With Empathy and Strategy: Building Mission-Driven Government Solutions
Lisa Mascolo is the CEO of Voyatek, a public sector technology firm. With over 30 years of experience in IT leadership, she has held senior roles at IBM, where she led the U.S. Public Service business unit and was a Founding Partner at Accenture, where she managed major federal government accounts. Lisa is also a board member for educational nonprofits and organizations supporting the advancement of women and disadvantaged individuals. In this episode… Many mid-market company leaders find it challenging to integrate acquisitions, build unified teams, and create meaningful cultures while staying mission-focused. The stakes heighten when private equity gets involved, especially in government service sectors. How can leaders navigate post-merger integration while preserving purpose, empowering teams, and delivering outcomes? Seasoned executive and leadership developer Lisa Mascolo has led multiple mission-driven organizations through change. She explains the role of empathetic leadership, consistent communication, and culture-building in building a strong organizational foundation. Involving employees directly in integration — rather than outsourcing — fosters alignment and ownership. Lisa has also developed an IDEA (Involvement, Decency, Empathy, and Accountability) cultural framework, which anchors team behavior and decision-making in complex environments. In this episode of Growth + Exit, Susan Kearney sits down with Lisa Mascolo, CEO of Voyatek, to discuss leadership, employee integration, and building a mission-driven culture. Lisa shares how her early exposure to public service shaped her career, why listening precedes leadership, and how she united two companies post-acquisition.
-
10
Leadership Principles for Successful Growth and Scaling of Middle Market Companies
Kevin Poole is the CEO of Newport LLC, a business advisory firm helping middle-market companies grow and exit. He specializes in selling and delivering consulting services and technology-based solutions to Fortune 500 and middle-market companies. With over 30 years of experience, Kevin has held senior leadership roles at General Electric and served as a senior partner at Ernst & Young and Capgemini, where he led major advisory practices and turnaround initiatives. In this episode… Scaling a business often requires founders to make tough transitions — from leading with loyalty and enforcing accountability to reacting to problems and planning strategically. Many middle-market CEOs struggle to build teams capable of supporting high growth. How can leaders evolve themselves and their organizations to meet growth demands? Leadership development and strategic growth expert Kevin Poole emphasizes intentional leadership, building scalable teams, and extending planning times to avoid being trapped in reactive mode. CEOs should identify their ideal clients to establish written profiles and align the business and leadership team around them. Kevin also stresses the importance of making personnel decisions swiftly when cultural or performance issues arise rather than waiting and risking greater organizational damage. In this week's episode of Growth + Exit, Heather Bennett talks with Kevin Poole, CEO of Newport LLC, about developing scalable leadership in middle-market companies. Kevin explains how CEOs can shift from emotional to strategic leadership, how to adapt leadership across business models, and how middle-market companies can differentiate themselves.
-
9
Rebranding, Resilience, and the Future of Logistics
Eric Brown is the Founder and CEO of GO2 Delivery, a courier company specializing in same-day, carbon-neutral logistics for healthcare, B2B, and B2C companies. With over 27 years of experience in the fulfillment and delivery industry, he founded Fulfilltopia, an e-commerce pick and pack fulfillment center, where he managed operations for 12 years. Eric is also the Founder and CEO of Deliver Local, an e-commerce platform enabling restaurants and retail businesses to market and sell their products online. Additionally, he's a six-time Inc. 5000 honoree and a mentor in the startup community. In this episode… The courier market is evolving with compliance standards and new technology. From regulatory red tape and shifting market demands to sustainability pressures and workforce challenges, entrepreneurs must constantly adapt. How did one founder stay competitive while integrating innovation, purpose, and operational excellence? As an entrepreneur in the logistics space, Eric Brown reinvented his leadership style and his business model to stay competitive in the industry. He prioritized sustainability by rethinking delivery operations and embedding environmental responsibility into his strategy. Eric also leveraged lean processes and strategic technology integration to differentiate his offerings. Rather than focusing on daily execution, he recommends empowering a trusted team and maintaining high-level innovation. Join Susan Kearney in the latest episode of Growth + Exit as she chats with Eric Brown, Founder and CEO of GO2 Delivery, about building a purpose-driven, scalable logistics business. Eric discusses his evolution as a leader, the influence of his early entrepreneurial experiences, and lessons in trust and delegation.
-
8
Building Resilient Health Startups
Danguole Altman is the President and CEO of Cx Precision Medicine, which develops AI-driven tests to improve the diagnosis and treatment of neurodegenerative diseases. She is also a Partner at Newport LLC. With experience founding, leading, and growing innovative life science and healthcare services companies, Danguole founded Vapogenix, a non-opioid pain therapeutics firm, and co-founded FemPartners, a women's healthcare services company. In this episode… Early diagnosis of degenerative diseases like Alzheimer's is critical for effective treatment. Yet, primary care physicians often lack clear, efficient tools to assess cognitive decline, leaving patients and families in limbo. How can innovation bridge the gap between clinical complexity and accessible early intervention? Healthcare innovation entrepreneur Danguole Altman has dedicated her career to providing access to cutting-edge diagnostic tools. She emphasizes the importance of aligning business leadership with medical expertise to identify gaps in care. These partnerships and collaborations allow businesses to build diagnostic tools tailored for primary care, prioritize early payer engagement, and mitigate regulatory risks. In this episode of Growth + Exit, Susan Kearney welcomes Danguole Altman, President and CEO of Cx Precision Medicine, to discuss innovating preventative care diagnostics. Danguole talks about designing solutions that fit real-world constraints, remaining resilient amid market disruptions, and building mission-aligned teams.
-
7
Leading With Empathy, Agility, and Efficiency
Allison Cummins is the Founder and CEO of Blue Outcomes, an IT consulting firm specializing in outsourced project and change management. Her leadership has positioned Blue Outcomes as a trusted partner for organizations seeking strategic growth and transformation. As a seasoned project manager and Scrum Master certified advisor, Allison implements complex ERP systems for midsize to large companies. In this episode… Many business owners struggle with scaling their operations without losing control or clarity. As teams grow and systems become more complex, project failures, poor communication, and technology missteps can derail even the most well-intentioned plans. How can founders build sustainable systems while maintaining agility and empowering their teams? Project manager and team dynamics expert Allison Cummins leverages the Working Genius framework to improve collaboration, align roles with individuals' strengths, and enhance project outcomes. This system identifies the natural talents that team members bring to the company and helps them understand how to leverage them effectively. Allison also recommends building a solid operational foundation and leading with empathy and transparency. Businesses can avoid costly tech missteps by documenting core processes early and establishing robust change control procedures. In this week's episode of Growth + Exit, Heather Bennett sits down with Allison Cummins, Founder and CEO of Blue Outcomes, to discuss scaling service-based businesses through process, people, and precision. Allison talks about values-driven leadership, the dangers of poor project oversight, and the benefits of strategic tech adoption.
-
6
The Power of Strategic Leadership: Lessons for Entrepreneurs and CEOs
Doug Tatum is the Chairman of Newport, LLC, a business advisory firm helping middle-market companies grow and exit. He is also a member of the teaching faculty at the Jim Moran College of Entrepreneurship at Florida State University. Before his current roles, Doug was the Chairman and CEO of Tatum LLC, a national professional services firm he helped grow to over 1,000 professionals across 30 offices before its acquisition by Spherion in 2010. He is also the author of No Man's Land: Where Growing Companies Fail, a critically acclaimed book that has won four national Best Business Book awards. In this episode… Many founders hit a critical stage where their business grows beyond their personal control, leaving them struggling to scale without burning out. How can entrepreneurs transition from hands-on involvement to building a company that runs and grows by itself? As an expert in business growth, capital markets, and entrepreneurship, Doug Tatum has spent his career scaling and transitioning out of businesses. He shifted away from his company's daily operations by empowering a strong team of experienced leaders and focusing on the company's big-picture strategy. Doug emphasizes recognizing key inflection points, investing in infrastructure, and carving out regular thinking time to stay focused on what matters most and avoid burnout. In this episode of Growth + Exit, Susan Kearney interviews Doug Tatum, Chairman of Newport, LLC, about how he scaled and exited his first company. Doug talks about overcoming leadership hurdles, working with private equity, and balancing risk.
-
5
Authentic Personal Branding for Leaders and Entrepreneurs
Heather Bennett is the Managing Director and Partner at Newport LLC, where she advises CEOs and business owners on brand marketing, revenue growth, and leadership development. With over 20 years of experience, she has led P&L management for brands with over $100 million in revenue and driven innovation at companies like Kraft Heinz Company, Instant Brands, and Unilever. Heather is also the author of the Amazon bestseller Fun and Fulfilling Careers One Question at a Time and serves on the boards of the Foundation for Hearing & Speech Resources and Slipstream. In this episode… Many professionals struggle to define and communicate their value clearly, especially during pivotal moments like job transitions, leadership opportunities, or launching a business. Without a strong personal brand, they risk being overlooked or misunderstood. How can professionals intentionally shape how they're perceived and make a lasting impact? Personal branding and marketing expert Heather Bennett advises building an authentic and consistent brand that aligns with your personal and professional goals. She emphasizes the importance of self-awareness, clarity in messaging, and alignment with your mission. By leveraging storytelling, mastering the elevator pitch, optimizing online presence, and leveraging personal branding, professionals can enhance leadership, customer relationships, and market credibility. Tune in to Growth + Exit as Chad Franzen of Rise25 sits down with Heather Bennett, Managing Director and Partner at Newport LLC, to talk about personal branding for businesses and professionals. Heather explains how authenticity builds trust, the importance of consistency in personal branding, and how strong personal brands elevate leadership efforts.
-
4
Avoiding Common Growth Pitfalls: How Founders Can Hire, Lead, and Scale Smarter
Susan Kearney is the Managing Director, Board Member, and Partner at Newport LLC, a business advisory firm helping middle-market companies grow and exit. Before Newport, she was the COO of Network for Good, where she achieved 40% annual recurring revenue growth, and the Co-founder of Voxant, a digital media company acquired by Blinkx. Susan also held executive positions at Paragren Technologies and IRI Software. In this episode… Scaling a business is hard enough, but sustaining the right team, culture, and leadership approach while doing it can be even harder. Many founders find themselves stuck with a team that can't grow with the company, unclear cultural values, or investor relationships that turn sour. How can business owners ensure their company evolves while staying true to its values? Rather than implementing short-term fixes, entrepreneur and growth advisor Susan Kearney explains that long-term strategic thinking helps founders hire people who can grow with the business. Building scalable teams requires balancing people-first cultures with necessary accountability, avoiding entitlement, and rebuilding internal culture when needed. Susan emphasizes that alignment, trust, and clarity are essential for sustainable growth. In today's Growth + Exit episode, Chad Franzen of Rise25 interviews Susan Kearney, the Managing Director, Board Member, and Partner at Newport LLC, about building a scalable company through an intentional team culture. Susan explains how remote teams can stay engaged and productive, how to rebuild your culture during an internal pivot, and how the right culture attracts strategic investors.
-
3
Scaling, Branding, and Exiting: Expert Advice for Middle Market Business Owners
Susan Kearney is the Managing Director, Board Member, and Partner at Newport LLC, a business advisory firm helping middle-market companies grow and exit. Before Newport, she was the COO of Network for Good, where she achieved 40% annual recurring revenue growth, and the Co-founder of Voxant, a digital media company acquired by Blinkx. Susan also held executive positions at Paragren Technologies and IRI Software. Heather Bennett is the Managing Director and Partner at Newport LLC, where she advises CEOs and business owners on brand marketing, revenue growth, and leadership development. With over 20 years of experience, she has led P&L management for brands with over $100 million in revenue and driven innovation at companies like Kraft Heinz Company, Instant Brands, and Unilever. Heather is also the author of the Amazon bestseller Fun and Fulfilling Careers One Question at a Time and serves on the boards of the Foundation for Hearing & Speech Resources and Slipstream. In this episode… Many business owners struggle to scale while preparing for a future exit. Without a clear understanding of their target market, leadership alignment, or how to de-risk their business, growth stalls and potential exits fall short of expectations. What strategies can owners implement to drive sustainable revenue growth and boost business value before a sale? Business strategist and growth expert Susan Kearney emphasizes the importance of reducing operational risk, aligning leadership teams, and optimizing business models to increase valuation. Brand and leadership advisor Heather Bennett tells founders to understand their target customers, invest in brand clarity, and adapt marketing strategies in a rapidly changing digital landscape. Both advise business owners to adopt a holistic view by connecting people, processes, and market positioning to unlock growth potential. In this episode of Growth + Exit, Chad Franzen of Rise25 interviews Susan Kearney and Heather Bennett of Newport LLC about building, branding, and exiting middle-market businesses. Together, they discuss de-risking strategies, market expansion, product development, and their respective board experiences.
-
2
Flexible Compute and Energy Innovation: The Future of Bitcoin Mining
Dan Lawrence is the Co-founder and CEO of OBM, Inc., a software company providing tools for enterprise cryptocurrency mining operations. He also co-developed OBM's flagship product, Foreman, a platform that enables remote management of mining equipment and is widely used across North America and some of the world's largest mining operations. Before founding OBM, Dan served as a Technical Director in the US Department of Defense, where he focused on backend solutions for high-speed streaming data processing. In this episode… Starting a company in a niche industry often entails navigating volatile markets, technical complexity, and a limited customer base. For first-time entrepreneurs, the transition from stable employment to building a fast-growing startup can be overwhelming. How can you scale a product from a personal side project into a coveted platform while maintaining your personal balance? Computer scientist and fledgling entrepreneur Dan Lawrence launched his software company by starting small, staying user-focused, and remaining flexible as his market evolved. He emphasizes the importance of listening to the market, pivoting early, and recognizing broader applications of your technology. Dan also recommends managing burnout by establishing morning routines, disconnecting after hours, and setting clear personal boundaries. Tune in to this episode of Growth + Exit as Susan Kearney sits down with Dan Lawrence, Co-founder and CEO of OBM, Inc., to discuss how he scaled his niche startup into an enterprise SaaS platform. Dan talks about navigating technical pivots, growing a strong team culture, and reshaping personal habits.
No matches for "" in this podcast's transcripts.
No topics indexed yet for this podcast.
Loading reviews...
ABOUT THIS SHOW
This is the Growth + Exit Podcast, where owners of privately held, middle-market companies talk about founding, scaling, and exiting their businesses successfully.
HOSTED BY
Susan Kearney and Heather Bennett
CATEGORIES
Loading similar podcasts...