Howes Percival Podcast

When people think about disputes, they may imagine a formal, costly and confrontational process, but mediation offers a very different route, focused on resolution rather than conflict.In this episode, Howes Percival’s dispute resolution partners Gary Pitt and Victoria Sandell discuss how mediation works in practice, why courts are increasingly encouraging (and in some cases requiring) parties to engage with it, and how it differs from the traditional win or lose courtroom approach.Whether you’re already in a dispute or want to understand your options before one arises, this episode is a practical introduction to mediation and why it matters.To find out more, visit our Dispute Resolution team’s page and follow Howes Percival, Gary Pitt and Victoria Sandell on LinkedIn.The information in this podcast about legal matters is provided as a general guide only. Although we try to ensure that all of the information is accurate and up to date, this cannot be guaranteed. The information should not be relied upon or construed as constituting legal advice and Howes Percival LLP disclaims liability in relation to its use. You should seek appropriate legal advice before taking or refraining from taking any action.

Artificial intelligence is reshaping the way employees are approaching grievances in the workplace.In this episode, Howes Percival's employment law Partners, Nick Benton and Hannah Ball, discuss the rise of employee grievances drafted using AI tools - often long, complex documents packed with case law and statutory references that can intimidate managers and obscure the path to finding a sensible resolution.They discuss how to spot an AI‑generated grievance, why AI "hallucinated” or misapplied law creates risk, and why investigating every aspect of an AI-generated grievance isn’t necessarily the best way forward.You’ll hear practical steps to bring the conversation back to facts: meet the employee early, confirm the complaint in their own words, summarise and agree key issues, and focus investigations on what genuinely matters. Nick and Hannah also touch on policy updates relating to grievances and AI usage, data protection safeguards when using AI tools, and available training to help HR and managers respond confidently. Visit howespercival.com for more insights and subscribe to our regular employment law updates.The information in this podcast about legal matters is provided as a general guide only. Although we try to ensure that all of the information is accurate and up to date, this cannot be guaranteed. The information should not be relied upon or construed as constituting legal advice and Howes Percival LLP disclaims liability in relation to its use. You should seek appropriate legal advice before taking or refraining from taking any action.