Kent Business Show Show

Is AI really the answer to your business productivity problems, or do you need better systems, automation and clearer processes first?In this episode of The Kent Business Show Show, Rachael Bryant is joined by Nick from Select Technology to talk about business systems, automation, AI, IT services, process improvement and the future of work for SMEs.Select Technology is a long-established Kent technology business that began as a computer shop in Sevenoaks in 1994 and has grown into a trusted technology partner for businesses across Kent and beyond. Today, the company helps organisations improve productivity, streamline processes, reduce manual admin and make better use of software, automation and artificial intelligence.Nick explains why many businesses are not being slowed down by a lack of effort, but by disconnected systems, duplicated data entry, spreadsheets, manual workflows and unclear processes. He describes this as “swivel chair working”, where teams constantly move between CRMs, finance platforms, email inboxes, project management tools and spreadsheets just to complete everyday tasks.The conversation also explores the difference between automation and AI. Nick explains that automation is best for repeatable tasks that do not require decision-making, while AI is more useful when a task requires interpretation, judgement, creativity or language-based output.This episode is a practical guide for business owners who want to understand where automation can save time, where AI can add value, and where people still need to remain at the centre of the business.Rachael and Nick also discuss the importance of trust, relationships and accountability in a technology-led future. As more businesses explore AI tools, Nick explains why it is essential to use technology carefully, responsibly and in the right parts of the business.This episode is ideal for Kent business owners, SME founders, operations managers and growing teams who want to improve business productivity, reduce admin, streamline systems and build a more efficient organisation.In this episode, we cover:The story behind Select TechnologyHow a Sevenoaks computer shop became a Kent technology partnerWhy SMEs struggle with disconnected systemsWhat “swivel chair working” meansHow spreadsheets can hold growing businesses backThe difference between automation and AIWhy AI is not always the right solutionHow automation can reduce repetitive adminWhy better systems improve reporting and forecastingHow business owners can build systems for scaleWhy people, relationships and trust still matterThe risks of using AI in the wrong placeWhy accountability cannot be handed over to technologySearch topics covered in this episode include AI for business, business automation, IT support in Kent, SME productivity, business process improvement, automation versus AI, future workplace technology, software systems for SMEs, CRM integration, reducing admin in business, Kent business stories and technology for growing businesses.Find out more about Select Technology:[Insert Select Technology website]Connect with Nick:[Insert Nick’s LinkedIn profile]The Kent Business Show Show shares the stories behind the businesses powering Kent, featuring real conversations with local business owners, leaders and experts.Want to be a guest on The Kent Business Show Show?[Insert guest application link]This episode was produced by Your Video Team and recorded at YV Studios.Your Video Team helps businesses turn conversations into long-form video, podcasts, YouTube content, social media clips and strategic brand assets.Website: https://yourvideoteam.co.uk

Want to be part of The Kent Business Show?🎟️ Get your ticket to The Kent Business Show, Kent’s largest business networking event, and connect with businesses from across the county:👉 https://www.kentbusinessshow.co.uk/events/kent-business-show🎙️ Want to be on the show? Apply to feature on the podcast and share your business story with Kent’s business community:👉 https://www.kentbusinessshow.co.uk/live-podcastsThis episode explores how Unstoppable Girls is building confidence in young women through safe spaces, community, and support.Learn how you can support their work or get involved: https://www.kentbusinessshow.co.uk/live-podcastsWhat this video coversIn this episode of the Kent Business Show Show, host Rachael Bryant sits down with Sarah and Claire from Unstoppable Girls — a growing CIC supporting young women, particularly those with ADHD and neurodivergent traits.With over 50 years of combined youth work experience, they share how they’ve built a safe, supportive environment where girls can:Understand how their brain worksBuild confidence and self-esteemFeel a sense of belonging and communityLearn practical tools to navigate school, relationships, and lifeThis conversation also explores how their work is creating ripple effects across families, schools, and communities.Who this video is forParents of teenagers or young adultsEducators and school leadersBusiness owners interested in community impactAnyone wanting to better understand ADHD in girlsOrganisations looking to support young peopleKey takeawaysWhy many girls with ADHD are diagnosed later in lifeThe importance of safe, low-pressure environmentsHow digital and in-person spaces can work togetherWhy education is more effective than restriction in digital spacesHow confidence grows when young people feel understoodAbout Unstoppable GirlsUnstoppable Girls is a community interest company supporting young women aged 13–25 through:Online safe spaces and communitiesIn-person sessions and workshopsSchool-based programmesParent support and educationTheir mission is simple: create spaces where young women feel seen, supported, and empowered.Work with us / Learn moreIf you’d like to support Unstoppable Girls through partnerships, sponsorship, volunteering, or providing spaces — all links are available below.Connect with usFollow the Kent Business Show Show for more stories from the businesses and organisations powering Kent.Be a guest on the showIf you’re a Kent-based business owner with a story to share, you can apply to be featured here:https://www.kentbusinessshow.co.uk/live-podcastsAbout the showThe Kent Business Show Show shares real conversations with real people behind Kent’s businesses and organisations — offering insight, inspiration, and practical takeaways.Produced by Your Video TeamWe help businesses turn conversations into content that builds authority, visibility, and long-term growth through video podcasting.

Want to be part of The Kent Business Show?🎟️ Get your ticket to The Kent Business Show, Kent’s largest business networking event, and connect with businesses from across the county:👉 https://www.kentbusinessshow.co.uk/events/kent-business-show🎙️ Want to be on the show? Apply to feature on the podcast and share your business story with Kent’s business community:👉 https://www.kentbusinessshow.co.uk/live-podcastsWelcome to The Kent Business Show Show! In this episode, we sit down with Dave from Clark's Gas Services, an award-winning, family-run business. The discussion centers on building careers and fostering a supportive company culture within the gas and heating business. Dave shares valuable business tips on effective leadership and team building, highlighting how a strong workplace culture drives their success.In this episode of the Kent Business Show Show, host Rachael Bryant sits down with Dave from Clarke’s Gas Services — a trusted Kent-based heating and gas specialist with over 25 years of industry experience.This conversation goes beyond boilers and repairs. It explores the real risks homeowners often overlook, how the heating industry is evolving, and what you can do today to protect your home and your family.Key topics discussedThe difference between a gas safety check and a full boiler serviceWhy annual servicing is essential for safety and efficiencyThe real risk of carbon monoxide and how to prevent itWhere to place carbon monoxide alarms in your homeHow heating systems fail — and how to prevent costly breakdownsThe importance of clean system water and radiator performanceThe shift from gas to renewable energy, including heat pumpsWhat the future of hydrogen energy means for homeownersHow Clarke’s Gas Services built a trusted, family-focused businessWho this video is forHomeowners who want to keep their property safeLandlords responsible for gas safety complianceAnyone confused about boilers, heating systems, or servicingKent-based businesses and residents looking for trusted local servicesPeople interested in the future of energy and heatingKey takeawaysGas safety checks and servicing are not the same — both are essentialPoor maintenance can lead to serious risks, including carbon monoxide exposurePreventative care is significantly cheaper than emergency repairsSimple checks (like radiator heat distribution) can reveal hidden issuesThe heating industry is shifting — and homeowners need to be preparedAbout Clarke’s Gas ServicesClarke’s Gas Services is a Kent-based heating and gas company focused on doing the job properly the first time. Founded in 2011, the business has grown from a one-person operation into a trusted team delivering:Gas appliance servicing and repairsCentral heating system maintenanceBoiler installations and upgradesOngoing maintenance plans (Clarke’s Club)Energy-efficient and future-ready solutionsTheir approach is built on honesty, quality workmanship, and long-term customer care.

Want to be part of The Kent Business Show?🎟️ Get your ticket to The Kent Business Show, Kent’s largest business networking event, and connect with businesses from across the county:👉 https://www.kentbusinessshow.co.uk/events/kent-business-show🎙️ Want to be on the show? Apply to feature on the podcast and share your business story with Kent’s business community:👉 https://www.kentbusinessshow.co.uk/live-podcastsWant to be part of The Kent Business Show?🎟️ Get your ticket to The Kent Business Show, Kent’s largest business networking event, and connect with businesses from across the county:👉 https://www.kentbusinessshow.co.uk/events/kent-business-showWelcome back to The Kent Business Show Show! In this episode, we sit down with Ben from Your Video Team, a marketing agency helping businesses leverage video marketing to build authority. We discuss how a robust content strategy can fuel your entire online marketing efforts and drive significant business growth.

Want to be part of The Kent Business Show?🎟️ Get your ticket to The Kent Business Show, Kent’s largest business networking event, and connect with businesses from across the county:👉 https://www.kentbusinessshow.co.uk/events/kent-business-show🎙️ Want to be on the show? Apply to feature on the podcast and share your business story with Kent’s business community:👉 https://www.kentbusinessshow.co.uk/live-podcastsWhat if decluttering wasn’t just about tidying spaces — but transforming lives and supporting communities?Learn more about Kent businesses sharing their stories: https://www.kentbusinessshow.co.ukIn this episode of the Kent Business Show Show, host Rachael Bryant sits down with Alex from Clutter-B-Gone — a fast-growing professional organising and decluttering company making a meaningful difference across homes, communities, and organisations.Alex shares how Clutter-B-Gone has grown from supporting individual clients to working with councils, housing associations, charities, and businesses — helping people regain control of their homes and improve their quality of life. The conversation also explores how a late autism diagnosis helped Alex recognise her strengths and build a business centred around organisation, empathy, and genuine support.We also discuss the growth of the business, expanding services, and Clutter-B-Gones commitment to sustainability — from reducing landfill waste and donating reusable items to investing in electric vehicles and giving back to the community.This is a conversation about building a business with purpose, growing through meaningful work, and making a real difference.What This Episode CoversBuilding a purpose-driven businessSupporting people through decluttering and organisationWorking with councils and housing associationsExpanding services and growing a teamSustainability and environmental initiativesBusiness growth and future plansWho This Episode Is ForKent business ownersEntrepreneurs building purpose-led businessesOrganisations supporting communitiesAnyone looking for inspiring business journeysAbout The Kent Business Show ShowThe Kent Business Show Show highlights the businesses powering Kent, sharing real stories, real journeys, and real inspiration from across the county.Be a Guest on the Kent Business Show ShowAre you a Kent business owner with a story to share?Find out how to be featured:https://www.kentbusinessshow.co.uk/live-podcastsConnect With UsKent Business Show ShowYour Video Team — Making You The Hero Of Your Brand#KentBusiness #KentBusinessShow #KentEntrepreneurs #BusinessGrowth #ClutterBeGone #Decluttering #BusinessStory #UKBusiness #EntrepreneurJourney #KentBusinesses

Want to be part of The Kent Business Show?🎟️ Get your ticket to The Kent Business Show, Kent’s largest business networking event, and connect with businesses from across the county:👉 https://www.kentbusinessshow.co.uk/events/kent-business-show🎙️ Want to be on the show? Apply to feature on the podcast and share your business story with Kent’s business community:👉 https://www.kentbusinessshow.co.uk/live-podcastsWelcome back to The Kent Business Show Show, live at The Kent Business Show 2026! In this episode, we explore the power of a positive mindset with Dr. Ant, discussing how it helps business owners handle pressure, make better decisions, and foster a success mindset. We deep dive into celebrating the happy that's already here, interacting with our live audience to reflect on how a shift in perspective can improve mental health through positive thinking. This conversation is key for anyone looking to build resilience in their business journey.

Want to be part of The Kent Business Show?🎟️ Get your ticket to The Kent Business Show, Kent’s largest business networking event, and connect with businesses from across the county:👉 https://www.kentbusinessshow.co.uk/events/kent-business-show🎙️ Want to be on the show? Apply to feature on the podcast and share your business story with Kent’s business community:👉 https://www.kentbusinessshow.co.uk/live-podcasts

Want to be part of The Kent Business Show?🎟️ Get your ticket to The Kent Business Show, Kent’s largest business networking event, and connect with businesses from across the county:👉 https://www.kentbusinessshow.co.uk/events/kent-business-show🎙️ Want to be on the show? Apply to feature on the podcast and share your business story with Kent’s business community:👉 https://www.kentbusinessshow.co.uk/live-podcastsEarly years experiences shape a child’s future more than most parents realise — and in this episode, we explore how music, routine and play quietly build the foundations for learning.If you’re a parent or early years professional in Kent, you can connect with Nicola here: https://www.littlemusicstars.co.ukIn this episode of The Kent Business Show Show, host Rachael Bryant sits down with Nicola Little of Little Music Stars, a preschool music and movement franchise covering South Kent.With over 20 years’ experience in early childhood education, Nicola shares how seemingly simple activities like bubbles, nursery rhymes and instruments are supporting communication skills, emotional regulation, confidence and school readiness.This conversation goes beyond “baby classes” and explores:Why the first four years are critical for developmentHow routine supports behaviour and emotional securityThe link between music and early literacyWhy play-based learning is so powerfulBuilding a business that works around family lifeGrowing a local franchise across KentNicola also talks openly about transitioning from managing a preschool to running her own business, what she’s learned about marketing and social media, and how she plans to grow her team to reach more families across Ashford, Hythe, Tenterden and surrounding areas.If you’re interested in featuring your business on The Kent Business Show Show, you’ll find details in the show notes.Connect with Nicola:Website: https://www.littlemusicstars.co.ukFacebook & Instagram: Search Little Music Stars South KentSubscribe for more conversations with Kent-based business owners sharing the real stories behind what they do.

Want to be part of The Kent Business Show?🎟️ Get your ticket to The Kent Business Show, Kent’s largest business networking event, and connect with businesses from across the county:👉 https://www.kentbusinessshow.co.uk/events/kent-business-show🎙️ Want to be on the show? Apply to feature on the podcast and share your business story with Kent’s business community:👉 https://www.kentbusinessshow.co.uk/live-podcastsIf you’ve ever felt like you’re figuring business out on your own, this conversation will resonate.Rachael is joined by Jane Martin — known across Kent as “the Business Connector” and a Membership Advisor for the Federation of Small Businesses. Together, they unpack what real business support looks like beyond surface-level networking.What this episode coversWhy connection is a strategic growth tool — not just a social activityThe real challenges small businesses face, from late payments to legal worriesHow community reduces isolation and increases confidenceWhy paying yourself is critical to long-term sustainabilityThe power of lobbying and how small businesses influence policyThe shift from employment to freelance models — and what it means for business ownersJane shares her own journey from hospitality consultant to trusted connector, and explains how supporting thousands of small businesses has shaped her perspective on resilience, leadership and growth.This episode is practical, honest and encouraging — especially for founders who want to scale sustainably without feeling overwhelmed.Who this is forKent-based business ownersFreelancers and sole tradersBusiness owners considering scalingAnyone feeling isolated in their entrepreneurial journeyConnect with Jane Martin[Insert Jane’s website or contact link][Insert FSB membership link]Chapters00:00 Are You Using Your Network Well?01:48 Meet Jane Martin: The Business Connector02:24 How Jane Became “The Connector”04:02 The Real Value: Introductions That Grow05:15 Making Networking Easier for Everyone07:16 Turning Events Into Real Community10:21 What FSB Actually Helps With12:00 Late Payments, Cashflow and Support13:21 The £400 Story: Why We Joined16:23 Hospitality Consulting and Fresh Eyes18:31 Pay Yourself First (And Pay Staff)22:15 Money Stress, Shame and Finding Momentum26:04 Sponsor: Your Video Team41:25 Scaling Challenges + What’s Next

Want to be part of The Kent Business Show?🎟️ Get your ticket to The Kent Business Show, Kent’s largest business networking event, and connect with businesses from across the county:👉 https://www.kentbusinessshow.co.uk/events/kent-business-show🎙️ Want to be on the show? Apply to feature on the podcast and share your business story with Kent’s business community:👉 https://www.kentbusinessshow.co.uk/live-podcastsMost recruitment problems are actually retention problems — and fixing the root cause can transform your business. Learn more about Bearman HR here: https://bearmanhr.co.ukIn this episode of The Kent Business Show Show, Rachael Bryant sits down with Sam Bearman, founder of Bearman HR, to explore what really drives high staff turnover, culture breakdown, and growth plateaus in small and scaling businesses.This conversation goes beyond contracts and compliance. It dives into how attraction, engagement, development, and retention are all connected — and why business owners often end up firefighting people issues instead of building sustainable teams.If you’re a founder, director, or growing business owner who feels stuck in constant recruitment cycles, this episode will help you rethink your people strategy.What this video coversWhy high staff turnover usually signals deeper retention issuesThe difference between management and leadershipHow to structure roles properly as your business growsWhy job design and probation matter more than you thinkHow to move from reactive HR to proactive people managementThe impact of culture on performance and profitabilityWhen it’s time to restructure instead of rehireWho this video is forSmall business owners building their first teamScaling businesses struggling with retentionDirectors looking to improve accountability and performanceFounders who want to work on the business, not constantly in itKey TakeawaysRecruitment alone does not solve people problems.Retention is driven by clarity, accountability, culture, and leadership.Strong HR strategy directly impacts profit, scalability, and long-term business resilience.Work With Bearman HRBearman HR provides executive HR support, structured people strategy, leadership masterclasses, and recruitment process design to help businesses scale sustainably.Visit: https://bearmanhr.co.uk

Want to be part of The Kent Business Show?🎟️ Get your ticket to The Kent Business Show, Kent’s largest business networking event, and connect with businesses from across the county:👉 https://www.kentbusinessshow.co.uk/events/kent-business-show🎙️ Want to be on the show? Apply to feature on the podcast and share your business story with Kent’s business community:👉 https://www.kentbusinessshow.co.uk/live-podcastsWhat really causes startups to stall, struggle, or give up before growth begins?In this episode of The Kent Business Show Show, serial entrepreneur and investor Raj Dhonata shares hard-earned lessons from over 20 years in startup life.Kent is powered by business, and every business has a story. Hosted by Rachael Bryant, The Kent Business Show Show brings honest conversations with founders who’ve lived the highs and lows of building something from scratch.What this video coversWhy fear is one of the biggest blockers for early-stage foundersThe difference between setbacks and failure in startup lifeLessons from Raj’s early business struggles and recoveryWhy passion matters more than money when starting a businessHow to know when to pivot — and when to keep goingThe importance of mentors, soundboards, and outside perspectiveCommon patterns that trip founders up before growthNetworking, resilience, and building businesses for the long termWho this video is forStartup founders and early-stage business ownersSolo business owners feeling stuck or overwhelmedEntrepreneurs navigating setbacks or uncertaintyAnyone considering starting a business and wanting the reality, not the hypeWatch Raj live at The Kent Business ShowRaj Dhonata will be speaking live at The Kent Business Show on 19th March at the Ashford International Hotel.🔗 Book your free place: https://kentbusinessshow.co.ukChapters00:00 – Welcome to The Kent Business Show Show01:53 – Introducing Raj Dhonata02:09 – Why Raj is speaking at The Kent Business Show02:26 – Life on the first series of The Apprentice03:38 – Starting businesses before television05:34 – Why business was always inevitable06:09 – Early influences and entrepreneurial mindset07:29 – Raj’s first business setback at 2208:31 – Why early failure builds long-term resilience09:42 – Why Raj avoids the word “failure”10:52 – Passion vs money when starting a business12:12 – Handling pressure, family, and financial strain13:08 – Fear, responsibility, and personal motivation14:25 – Why founders struggle in traditional employment16:26 – What Raj wants people to take from his talk18:29 – The biggest mistakes new startups make19:58 – Why growth is never a straight line20:22 – One lesson every founder needs to hear21:30 – Knowing when to stop or change direction22:43 – The value of mentors and soundboards24:23 – Where founders should be networking26:11 – What Raj is building next: digital safety27:12 – Why education is key to online protection29:36 – Final thoughts and how to get involvedBe a guest on the showIf you’re a Kent-based business owner with a story to share, you can find out how to be a guest on The Kent Business Show Show using the link below.Be seen. Be heard. Be unforgettable.

Personalised pregnancy care, fertility support, and women’s health are at the heart of this episode of The Kent Business Show Show.Discover how a midwife-led clinic in Kent complements NHS care by offering time, reassurance, and continuity for families.🔗 Find out how to be a guest on The Kent Business Show Show:https://www.kentbusinessshow.co.uk/live-podcastsWhat this video coversIn this episode, host Rachael Bryant is joined by Amanda and Charlotte from Expectancy Scanning, an award-winning, midwife-led pregnancy and women’s health clinic in Kent.They share how personalised pregnancy care supports families from fertility through pregnancy, birth, and beyond — and why time, trust, and experience matter so much during this journey.Key topics discussedWhy personalised care makes a difference during pregnancyHow Expectancy Scanning complements NHS servicesPregnancy reassurance scans and fertility supportSupporting families through anxiety, loss, and uncertaintyBuilding a trusted, award-winning healthcare business in KentChapters00:00 Introduction to Expectancy Scanning01:00 Why personalised pregnancy care matters03:00 Filling the gaps with complementary NHS care06:00 Supporting families from fertility to birth10:00 Pregnancy anxiety and reassurance scans14:30 Care during difficult and sensitive moments19:30 Additional services: classes, postnatal and women’s health26:00 Midwife-led experience and trusted pathways33:00 Scans, technology, and medical reassurance40:00 Availability, access, and patient support46:00 Growth, awards, and what’s nextWho this episode is forExpectant parents seeking reassurance and personalised careFamilies navigating fertility or pregnancy anxietyWomen looking for early access to women’s health servicesBusiness owners building services rooted in care, trust, and communityAbout The Kent Business Show ShowThe Kent Business Show Show shares real conversations with Kent-based business owners, exploring their journeys, challenges, and lessons learned.Hosted by Rachael Bryant and produced by Your Video Team.Work with us🎬 Produced by Your Video TeamWe help businesses turn conversations into strategic video content that builds trust, visibility, and long-term growth.https://www.yourvideoteam.co.uk/

Most businesses have great ideas — they just struggle to explain them in a way people actually want to watch.In this episode of The Kent Business Show Show, host Rachael Bryant is joined by Emma Youell, founder of award-winning animation and motion design studio Emma Design.Emma shares how animation helps businesses turn complex, boring, or overlooked information into engaging visual stories — without always needing to be the face on camera.What this episode coversHow animation helps businesses stand out online and at eventsWhy motion design is becoming essential in modern marketingThe difference between templated animations and custom brand storytellingUsing animation to explain products, services, and FAQs clearlyCreating mascots and characters to represent your brandHow animation can be repurposed across social media, websites, and eventsOvercoming imposter syndrome as a creative business ownerWhat winning business awards has meant for Emma’s confidence and growthWhere animation and video are heading next (including the role of AI)Who this episode is forBusiness owners who struggle to explain what they doFounders who don’t want to be on camera but still want video contentMarketing teams looking for evergreen, reusable contentCreative business owners navigating growth and confidenceKent-based businesses thinking about brand visibilityKey takeawayAnimation isn’t just about looking good — it’s about clarity, memorability, and creating assets that work harder for your business over time.When done well, animation becomes an evergreen brand tool that can grow with you.Resources mentionedEmma’s animation tips PDFExamples of brand mascots, event graphics, and animated explainers🎙️ Want to be a guest on the show?If you’re a Kent-based business owner with a story to share, we’d love to hear from you.This show exists to spotlight real businesses, real journeys, and real lessons — and to give Kent businesses a platform to be seen, heard, and remembered.👉 Find out how to apply to be a guest using the link below.Be seen. Be heard. Be unforgettable.00:00 – Why businesses struggle to explain what they do01:00 – Meet Emma Youell, animation and motion designer02:10 – How Emma got into motion graphics and animation03:25 – Turning boring information into engaging visuals04:30 – What motion graphics actually include (beyond cartoons)06:00 – Using animation at events to grab attention08:00 – Animation on websites and digital platforms09:00 – Don’t want to be on camera? Use animation instead10:30 – Creating brand characters and mascots11:55 – Imposter syndrome as a creative business owner13:40 – Winning awards and building confidence15:15 – Growing a creative business and building a team18:10 – Metal detecting, creativity, and mindset19:50 – Why mindset matters in business growth22:25 – How AI is impacting animation and video25:00 – Knowing when animation is (and isn’t) right27:00 – The future of video and animation for businesses29:40 – Evergreen content and long-term brand assets31:00 – Repurposing animation for maximum value34:00 – Trends in animation and brand differentiation37:30 – The limits of AI and the importance of human creativity41:55 – Saving time by outsourcing creative work42:55 – Emma’s animation tips for small businesses44:05 – How to work with Emma + becoming a guest

Want to be on The Kent Business Show Show?The Kent Business Show Show features business owners, professionals, and experts sharing practical insight, lived experience, and real-world advice.If you’d like to be a guest on a future episode and share your story or expertise with a Kent-based (and growing UK-wide) audience, register your interest here:https://www.kentbusinessshow.co.uk/live-po...Today’s guest Teresa Dupay is a professional will writer who works closely with families, couples, and business owners to help them put clear plans in place for the future.Known for her calm, human approach, Teresa makes conversations about wills, powers of attorney, and legacy planning feel accessible rather than overwhelming. Her work focuses on peace of mind, clarity, and protecting the people who matter most.In this episode, Teresa explains what actually happens when someone dies without a will, why people often avoid making one, and how small decisions made today can prevent major stress and conflict later.The conversation covers wills, lasting powers of attorney, property ownership, and family planning — all explained in plain English and grounded in real-life examples.This is for:• Parents with young children• Couples who own property together• Business owners and directors•. Blended or modern families• Anyone who keeps putting off making a willYou'll be taking away:• Why writing a will doesn’t mean “tempting fate”• What really happens when there is no will in place• How children, partners, and businesses are affected• The difference between executors and lasting power of attorney• Why property ownership structure matters• Why peace of mind is the real benefit of planning aheadSubscribe for practical conversations with business owners and professionals sharing real insight, experience, and lessons learned.00:00 Why avoiding wills causes bigger problems later00:12 Welcome to The Kent Business Show & today’s guest00:35 What really happens if you die without a will01:01 The Kent Business Show intro01:26 Theresa’s journey into will writing03:19 The myth: “If I write a will, I’ll die”03:42 What happens legally if there is no will04:10 Business owners: why wills matter even more04:56 Blended families & why wills get complicated05:20 Separation, divorce & unintended consequences06:19 Why long-term partners don’t automatically inherit06:49 What happens to children if parents die without a will07:45 Making wills comfortable, human & stress-free08:05 A powerful story: legacy, family & unexpected connections10:48 Guardianship for children under 1811:35 Executors, trustees & managing an estate12:16 Choosing guardians realistically13:01 Trusts, inheritance ages & protecting children14:20 Should you talk to children about your will?15:22 Why families avoid these conversations (and why they shouldn’t)17:50 Executors vs Power of Attorney – what’s the difference?18:14 Property & Financial Power of Attorney explained19:38 Health & Welfare Power of Attorney explained20:51 Why LPAs matter more than people realise21:45 How long LPAs take & what they cost23:42 Can you do a will without Power of Attorney (and vice versa)?24:47 Why wills can feel emotional — and how Theresa handles it25:16 Being specific with assets to avoid conflict26:49 Overseas property & why UK wills won’t cover it27:38 Sponsor message – Your Video Team28:44 When couples disagree during will planning30:42 Emotional attachments to possessions33:12 Theresa’s top property ownership tip33:28 Joint tenants vs tenants in common explained35:52 Why most people still don’t have a will36:18 Put “make a will” at the top of your to-do list37:04 Renting vs owning — does it change your will?38:17 Budgets, inheritance tax & staying informed39:49 Theresa’s free will-planning resources41:24 Final advice: make this your New Year’s resolution42:01 How to contact Theresa & next steps42:19 Become a guest on The Kent Business Show

The Kent Business Show, hosted by Rachael Bryant, features conversations with real people sharing their journeys and experiences. This show provides inspiring business success stories and highlights the entrepreneurship that powers Kent. It aims to offer real inspiration and business motivation by focusing on lessons learned.