Learning Leader Spotlight: Interviews with corporate L&D leaders

Dr. Hope Eady, Learning and Development Director, Housing Opportunities and Mission Engagement, of Habitat for Humanity International, believes the most important skill in L&D is the ability to think alongside the business as a true consultative partner. Hope shares how she approaches learning as a transformational experience designed to meet people where they are. Leading L&D across nearly 1,000 staff and a global network of affiliates in 60+ countries, her perspective on what it takes to do this work well is expansive and grounded.Hope speaks candidly about the forces reshaping corporate learning and development — from AI-assisted training and microlearning to social learning and the growing demand for learning analytics that can make the business case for training investment. For training consultants and instructional designers who want to be seen as strategic partners rather than solution vendors, this conversation is essential listening.If you enjoyed this conversation, please leave a 5-star review and subscribe to “Learning Leader Spotlight: Interviews with Corporate L&D Leaders,” brought to you by TrainingPros — because when you have more projects than people™, the right L&D consultant makes all the difference.KEY TAKEAWAYS00:00 Introduction.02:07 Hope’s role  at Habitat for Humanity International05:00 Three forces reshaping L&D and why one of them is driving a brand-new training category06:29 What L&D professionals will be held accountable for in the next 5-10 years9:00  The most important skill for L&D teams right now 10:46 The mentor who changed how Hope thinks about learning15:08 Why L&D professionals who ignore the world outside are already behind.15:47 The book Hope recommends for anyone serious about learner engagementRESOURCES MENTIONEDDr. Hope Eadyhttps://www.linkedin.com/in/dr-hope-eady-ed-d-th-d-71631242/Habitat for Humanity International | LinkedInhttps://www.linkedin.com/company/habitat-for-humanity-international/Habitat for Humanity International | Websitehttps://www.habitat.orgATD (Association for Talent Development)https://www.td.orgTraining Industryhttps://trainingindustry.comSHRMhttps://www.shrm.org"Telling Ain't Training" by Harold D Stolovitch and Erica J Keepshttps://www.amazon.com/dp/1562867016#LearningAndDevelopment #CorporateTraining #TalentDevelopment

Jessica Fraser, Director of Learning of Floor & Decor, joins us to discuss how agile methodologies are reshaping instructional design, why a solid process foundation is the prerequisite for effective AI adoption and what it means to move an L&D team from order takers to strategic partners.KEY TAKEAWAYS00:00 Introduction.02:00 How an unexpected moment at The Home Depot changed the entire trajectory of Jessica's career.04:00 What it actually looks like to lead L&D at Floor & Decor and why she's focused on aligning L&D strategy with business.06:00 The two shifts Jessica believes have changed L&D more than anything else in recent years.08:00 Why AI adoption fails without this foundation already in place.09:00 The thing Jessica thinks L&D teams should be building instead of courses.12:00 The one skill Jessica says every L&D professional needs most right now and why business partners are making it urgent.14:00 The mentor who shaped how Jessica thinks about L&D leadership, and the balance he modeled.17:00 Where Jessica goes to stay sharp, including one source she says is more underrated than people realize.18:30 The book Jessica recommends for L&D pros who want a seat at the strategic table.RESOURCES MENTIONEDJessica Fraserhttps://www.linkedin.com/in/jessicafrasersphr/Floor & Decor | LinkedInhttps://www.linkedin.com/company/flooranddecor/Floor & Decor | Websitehttps://www.flooranddecor.comOffbeat L&Dhttps://offbeat.works/"The Trusted Learning Advisor" by Keith Keatinghttps://www.amazon.com/dp/1398612456/Thanks for listening to "Learning Leader Spotlight: Interviews with corporate L&D leaders." If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment

To celebrate our 100th episode, Brandon Carson, Chief Learning Officer and Founder of L&D Cares, joins us to discuss the three shifts redefining L&D in the AI age, why the content factory model is ending and what it means for leaders to truly create value in the workforce.Brandon is the award-winning author of “L&D’s Playbook for the Digital Age” and a frequent keynote speaker and executive advisor, helping organizations redesign work, leadership and learning for the AI era. He, also, co-authored an article series with Markus Bernhardt worth bookmarking, The AI-Powered Workforce: A CEO’s Roadmap to Competitive Advantage. If today's conversation sparked ideas about AI and workforce strategy, this is a great next read.Key Takeaways:00:00 Introduction.03:03 We are in a period of asymmetric acceleration: learning moving into the workflow, the collapse of the course as the primary unit of value and L&D taking a seat in redesigning the work operating model. 06:10 L&D is exiting the content business and entering the workforce capability business.08:12 Learning must be continuous, embedded and democratized but governed — every company needs to become a learning company to survive AI transformation.   10:17 L&D must reclaim its seat at the table. 13:07 Value creation is not about better learning — it’s about better performance for the workforce and being held accountable for business outcomes. 18:14 Managers are no longer order-takers for training; they are responsible for the conditions under which intelligence flows and for designing how decisions get made. 22:22 Skill strategies succeed because of culture, not technology. 28:09 The uncomfortable question every L&D leader should ask: if your L&D function disappeared tomorrow, what would actually break in the company?Resources Mentioned:Brandon Carson -https://www.linkedin.com/in/brandoncarson/L&D Cares -https://www.linkedin.com/company/ld-cares/The AI-Powered Workforce: A CEO’s Roadmap to Competitive Advantage -https://www.td.org/content/atd-blog/the-ai-powered-workforce-a-ceo-s-roadmap-to-competitive-advantageL&D Cares website -http://www.ldcares.org/"L&D's Playbook for the Digital Age" by Brandon Carson -https://www.amazon.co.za/L-ds-Playbook-Digital-Age/dp/1952157587Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment

Rapti Khurana, Talent Squad Advisor of PortlyAI and former VP of Talent Engagement and Development of the NFL, discusses the shift from content-centric to capability-centric L&D, what the future of learning looks like and why combining scale with intimacy is the defining challenge for learning leaders today.Key Takeaways:00:00 Introduction.04:05 The biggest shift in L&D is the move from content-centric to capability-centric thinking — learning leaders are now at the table with HR to shape talent strategy. 06:10 Organizations are living in paradox; people want bite-size asynchronous learning in the flow of work while simultaneously craving connection, community and coaching. 10:20 Human connection drives resilience, innovation and curiosity in organizations — the more it is leveraged in learning design, the stronger the culture. 11:15 The future of L&D is hyper-personalized, experiential and human-centered, and coaching will become an integrated part of learning strategy. 12:05 The future of L&D combines scale with intimacy, using AI and technology to personalize learning while preserving the conditions for reflection, conversation and human connection. 15:07 Rapti draws mentorship from talent leaders, business leaders, cross-functional peers and junior team members equally. 19:08 The most important skills right now are a cluster of adaptability, curiosity, business acumen, strategic thinking and learning agility.22:10 Rapti recommends the book “Immunity to Change” for its insight that sustainable change requires shifting mindset, identity and behavior, not just building skills.Resources Mentioned:Rapti Khuranahttps://www.linkedin.com/in/raptim/PortlyAIhttps://www.linkedin.com/company/portlyai/NFLhttps://www.linkedin.com/company/national-football-league/Josh Bersinhttp://www.joshbersin.comChief Learning Officer Magazinehttp://www.chieflearningofficer.comLearning Forumhttps://learning.uclg.org/learning-forumWorkforce Magazinehttp://www.workforce.comGartnerhttp://www.gartner.comMcKinsey Quarterlyhttp://www.mckinsey.com/quarterly"Immunity to Change" by Robert Kegan and  Lisa Laskow Lahey https://www.amazon.com/Immunity-Change-Potential-Organization-Leadership/dp/1422117367Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment

Dr. Darick Bryant, Director of Learning and Organizational Development of Clean Harbors, joins us to discuss how AI is reshaping L&D, why empathy has become an essential leadership skill and how organizations can use learning as a strategic retention tool for the next generation of workers. Key Takeaways:00:00 Introduction.02:10 With over 24,000 employees across the US, Canada, Puerto Rico and India, Dr. Bryant leads all leadership development initiatives for one of the largest environmental and industrial services companies in the country. 05:05 Dr. Bryant came to L&D from an operational background — he didn't know the field existed until a VP of HR invited him to pursue a training director role, which later sparked a master's degree and a doctorate in strategic leadership.07:15 L&D professionals are unicorns — they see potential in people that others, including the individuals themselves, cannot yet see. 08:10 The biggest change in L&D has been the evolution of learning modalities — balancing in-person, virtual and self-paced delivery to meet individual needs across a large, dispersed workforce. 12:20 AI will continue to accelerate in L&D, but the more pressing opportunity is using learning as a retention strategy for Millennials and Gen Z as Gen X approaches retirement and succession planning becomes critical.20:04 Empathy and emotional intelligence are no longer soft skills — they are essential competencies, and leaders who lose sight of the humans they are leading create significant organizational risk. 22:07 When leading neurodiverse individuals, research provides a starting point but direct observation of the individual is essential — empathy must adjust as people grow and change. 27:10 Diversity, equity and inclusion are broader than ethnicity or race. True inclusion means placing people with different experiences and perspectives together so everyone has the same opportunity to grow. 31:05 Dr. Bryant recommends “Leaders Made Here” by Mark Miller for its focus on building a sustainable leadership pipeline and creating a culture that develops leaders at every level.Resources Mentioned:Dr. Darick Bryanthttps://www.linkedin.com/in/dr-darick-bryant-55b7511ab/Clean Harbors | LinkedInhttps://www.linkedin.com/company/clean-harbors/Clean Harbors | Websitehttp://www.cleanharbors.com“Leaders Made Here” by Mark Millerhttps://www.amazon.com/dp/1626569819/Harvard Business Reviewhttp://www.hbr.orgLinkedIn Learninghttp://www.linkedin.com/learningJohn Maxwell Podcastshttp://www.johnmaxwell.comThanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment

We’re joined by Amanda Archer, Director of Learning Experience at Advocate Health, to discuss how AI is reshaping L&D, why adaptability is the defining skill of this moment and what it really takes to lead a learning team through constant change.Key Takeaways:00:00 Introduction.03:05 Amanda's path to L&D started in early childhood education before landing in corporate learning — she didn't know instructional design was a career until she was already doing it.06:25 Amanda describes herself as an extroverted introvert who thrives both in creative design work and in front of a room — a rare combination in L&D.08:10 AI is pushing L&D away from content creation and toward true business consulting, helping organizations think about behavior change and not just e-learning delivery.11:05 The shift back to performance consulting is one of the most exciting developments in L&D right now, moving teams from support function to strategic partner.12:20 L&D professionals will either become genuine business consultants or risk becoming irrelevant as AI takes over content creation within the next two to three years.13:15 The pendulum is swinging, so AI will drive more in-the-flow-of-work learning, but human connection will eventually bring people back to in-person facilitation.18:05 Amanda's most influential mentor taught her that you cannot make everybody happy — a lesson she still applies to feedback, leadership and team culture today.24:10 Adaptability is the most critical skill right now, with Amanda's team maintaining high engagement scores and low turnover through two double-in-size mergers.31:20 Amanda recommends Brené Brown's Dare to Lead for its focus on vulnerability and authenticity as the foundation of effective leadership.Resources Mentioned:Amanda Archerhttps://www.linkedin.com/in/amandaarchermsidt/Advocate Health | LinkedInhttps://www.linkedin.com/company/advocate-health/Advocate Health | Websitehttps://www.advocatehealth.comATD (Association for Talent Development)https://www.td.orgTraining Magazinehttps://www.trainingmag.comClifton StrengthsFinderhttps://www.gallup.com/cliftonstrengthsMBTI (Myers-Briggs Type Indicator)https://www.myersbriggs.orgBrandon Hall Grouphttps://www.brandonhall.comDare to Lead by Brené Brownhttps://www.brenebrown.com/book/dare-to-leadThanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment

Jason Berry, Director of Talent Management of Nolan Transportation Group, joins us to explore how L&D is evolving into a more data-driven, business-aligned function. He shares how teams are proving impact through metrics, adapting team structures with AI and shifting from training delivery to performance enablement.Key Takeaways:00:00 Introduction.07:05 Proving L&D impact through data and ROI.09:30 Using AI to streamline content creation.10:20 Shifting to smaller, more agile L&D teams.11:10 Embedding leadership development into company culture.12:00 Measuring learning against business outcomes.17:05 Building internal networks to drive career growth.18:10 Promoting your work to increase visibility.21:00 Learning through networks, not just content.24:20 Being intentional with time and priorities.Resources Mentioned:Jason Berryhttps://www.linkedin.com/in/jason-r-berryNolan Transportation Grouphttps://www.linkedin.com/company/nolan-transportation-ntg/"Dare to Lead" by Brené Brownhttps://brenebrown.com/book/dare-to-lead/"I Can Fit That In" by Erin Coupe  https://www.erincoupe.com/i-can-fit-that-inThanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment

AI, agility and business alignment are reshaping the role of L&D.Karen Massey, Senior Director of Training and Qualification of AWP Safety, joins us to discuss how L&D teams can create measurable business impact. She shares how organizations are embedding AI tools into everyday workflows, why L&D must operate as a strategic partner, and how leaders can use data and metrics to connect learning initiatives to real performance outcomes.Key Takeaways:00:00 Introduction.02:40 L&D is shifting toward proving business value through metrics that connect learning to performance outcomes.03:30 AI is acting as a performance accelerator, helping employees upskill faster and become more productive.04:15 Changing performance through learning requires a holistic organizational approach aligned with business goals.05:30 L&D teams are moving from order takers to strategic partners who diagnose business needs before recommending solutions.07:00 Organizations are embedding AI tools like Copilot to help employees access information and insights directly.08:10 L&D must help employees learn how to use AI tools effectively rather than simply deploying the technology.18:05 Agility and resilience are essential skills for talent development professionals in a rapidly changing environment.20:10 Resistance to change often comes from habits of thinking and behavior that leaders must first recognize.25:05 L&D leaders should proactively connect learning initiatives to performance metrics before executives ask for proof of value.Resources Mentioned:Karen Masseyhttps://www.linkedin.com/in/masseykaren/AWP Safetyhttps://www.linkedin.com/company/awpsafety/Microsoft Copilothttps://www.microsoft.com/en-us/microsoft-365/copilotBend, Don’t Break: A Modern Guide to Thriving in Times of Change https://www.amazon.com/dp/B0FXLSS93GAssociation for Talent Development (ATD)https://www.td.orgThanks for listening to “Learning Leader Spotlig ht: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment

We’re joined by Adrienne Smith, Manager of Global Learning and AI Development at Samsara, to discuss how AI is reshaping L&D and what the rise of agentic AI means for learning teams.Adrienne explains the shift from generative AI tools to agentic AI systems that can take action across multiple tools and workflows. She shares practical advice on where L&D teams should start, how to identify the right tasks for automation and why governance and ethics will become one of the most important responsibilities for learning leaders.We also explore how L&D roles may evolve into learning or agent architects, ensuring AI-driven learning experiences remain aligned with organizational goals, sound learning science and responsible data use.Key Takeaways:00:00 Introduction.05:02 L&D’s shift from order taking to being a strategic business partner that’s aligned with organizational goals.06:15 The difference between generative AI and agentic AI; moving from prompt-based responses to goal-driven systems that take actions across tools.08:10 Why agent building is becoming more accessible as new tools reduce the need for extensive coding.11:55 Start with high-friction, low-variability tasks when identifying opportunities to build AI agents.14:10 Departments may begin deploying their own agents, requiring L&D to rethink its role as a learning architect or agent architect.16:45 Ethics and governance will become a defining capability for L&D professionals working with AI.18:10 Teams must slow down initially to learn AI tools, and experimentation is essential for adoption.21:00 Building an AI agent to automate weekly onboarding communications.23:05 AI should augment human expertise, not replace foundational L&D skills and learning science.Resources Mentioned:Adrienne Smithhttp://www.linkedin.com/in/adrmsmith/Samsarahttp://www.linkedin.com/company/samsara/"Co-Intelligence" by Ethan Mollick https://www.amazon.co.za/dp/059371671XEthan Mollick Newsletter "One Useful Thing"https://www.oneusefulthing.orgROI Institute (Jack & Patti Phillips)https://roiinstitute.netThe Kirkpatrick Modelhttps://www.kirkpatrickpartners.com/the-kirkpatrick-model/Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment

In this episode, Kimberly Hill, Senior Director of Global Client Learning at Nielsen, joins us to explore how global client education drives business impact.Nielsen’s learning strategy has evolved alongside shifting media consumption habits. We dive into in-person training, virtual delivery, microlearning and digital credentials, and discuss how modern L&D must balance accessibility, accountability and measurable impact. We also explore leadership, mentorship and why grit may be the most essential workplace skill today.Key Takeaways:00:00 Introduction.05:05 Effective client learning goes beyond software training to teaching data storytelling.07:20 Empathy and patience are foundational skills for trainers working with customers.12:25 The shift from live-only delivery to virtual and on-demand learning accelerated during the pandemic.14:10 Microlearning and short-form content meet modern attention spans.15: 00 Certification, knowledge checks and digital badges increase accountability and retention.17:25 Digital credentials create FOMO and drive product adoption and engagement.19:15 Internal certifications should influence promotion and career mobility.23:10 Perseverance is one of the most critical workplace skills today.29:05 Angela Duckworth’s work on grit underlines how determination outperforms raw talent.Resources Mentioned:Kimberly Hillhttps://www.linkedin.com/in/kimberly-hill-b4881215/Nielsen https://www.linkedin.com/company/nielsen/"Grit" by Angela Duckworthhttps://angeladuckworth.com/grit-book/Kolbe Assessmenthttps://www.kolbe.comThanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment

Laura Dermody, Ph.D., Director of Platform and Solutions of Boston Consulting Group, joins us to discuss the accelerating pace of change in L&D and how organizations must balance foundational learning science with emerging AI capabilities.Drawing from her experience across K–12, higher education, ed tech and global consulting, Laura shares how workforce upskilling, AI literacy, personalization and data architecture are reshaping corporate learning. This episode reinforces that while tools evolve rapidly, human-centered design and critical thinking remain essential.Key Takeaways:00:00 Introduction.11:10 Context matters in learning — content becomes valuable when it meets an immediate need.12:15 AI may not be the most fundamental shift, but the pace of change in learning and design is exponential and overwhelming.13:05 While tools evolve, foundational learning science and frameworks like backward design and Kirkpatrick remain relevant.15:10 Organizations investing heavily in AI tools are not seeing ROI without workforce upskilling and human-centered implementation.16:15 The half-life of skills is shrinking, reinforcing the need for continuous workforce development.17:05 Personalized learning at the n-of-1 level is aspirational but requires strong data architecture and ethical data use.19:10 The future of learning lies in embedding development into the flow of work rather than isolating it inside an LMS.25:25 AI literacy is becoming essential across roles — understanding what AI can and cannot do is now foundational.27:30 Critical thinking and liberal arts–based skills remain crucial in navigating rapid technological change.Resources Mentioned:Laura Dermodyhttps://www.linkedin.com/in/laurawdermody/Boston Consulting Grouphttps://www.linkedin.com/company/boston-consulting-group/MIT Article on AI ROIhttps://mitsloan.mit.edu/ideas-made-to-matter/scaling-ai-results-strategies-mit-sloan-management-reviewTLDR AI Newsletterhttps://www.tldr.tech/aiNate’s Substackhttps://substack.com/@natolambert?utm_source=global-searchASU+GSV Summithttps://www.asugsvsummit.com/Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment

Adam Morettin, Group Vice President of Learning and Development of U.S. Renal Care, joins this episode to explore how L&D leaders can create meaningful, measurable impact in highly regulated healthcare environments. He shares how personal purpose fuels his work, why AI and snackable learning are reshaping the learning and development space, and how targeting behavior change is more important than content completion. From microlearning to engagement metrics, Adam explains how L&D must evolve from creative storytelling to measurable business outcomes.Key Takeaways:00:00 Introduction.05:30 AI accelerates content creation and reshapes L&D workflows.06:20 Snackable learning meets the need for fast, targeted development.07:30 Five-minute learning moments can replace hour-long sessions.08:00 AI-powered coaching introduces conversational learning experiences.11:20 Learning must be personal, emotional and targeted to stand out.14:30 Learning experiences must burn lasting impressions, not just transfer information.19:00 Leadership programs tied to engagement data drive measurable results.27:00 Real ROI shows up in sustained behavioral change.30:00 Innovation often comes from peer networking and vendor collaboration.Resources Mentioned:Adam Morettinhttps://www.linkedin.com/in/adam-morettin-887240b5/U.S. Renal Care | LinkedInhttps://www.linkedin.com/company/us-renal-care-inc./U.S. Renal Care | Websitehttps://www.usrenalcare.comThanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment

Mary Pelusi, Director of KPMG, shares how AI is reshaping the learning and development sector and what it means for facilitators and leaders. She discusses the rise of generative AI, the shift toward microlearning and the role of the modern facilitator. From ethical AI frameworks to experience orchestration, Mary explains how L&D can embrace innovation while staying grounded in human connection.Key Takeaways:00:00 Introduction.06:00 AI is not just another tool but a transformational shift across content creation and personalization.07:30 The real opportunity is augmenting facilitators, not replacing them.09:00 AI can streamline prep, analyze feedback and create targeted improvement plans.11:00 Microlearning fits into the small cracks of the day and respects learner attention.12:00 Responsible AI use requires structured frameworks like Think Prompt Check.19:00 Modern facilitators must move from lecture style to experience orchestration.21:00 Strategic questioning, storytelling and psychological safety drive engagement.27:00 AI should enable creativity while human leadership remains essential.28:00 Radical candor balances personal care with direct challenge.Resources Mentioned:Mary Pelusihttps://www.linkedin.com/in/mary-pelusi/KPMG | LinkedInhttps://www.linkedin.com/company/kpmg-us/KPMG | Websitehttps://kpmg.com/“Applying AI in Learning and Development” by Josh Cavalierhttps://www.amazon.com/Applying-Learning-Development-Platforms-Performance/dp/1960231529“Radical Candor” by Kim Scotthttps://www.amazon.com/-/es/dp/1250235375Training Magazinehttps://trainingmag.comTRACOM Grouphttps://www.tracom.comThanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment

On this episode, Liz Ramon, Director of Talent Management of Castle Group, joins us to discuss how learning and development continues to evolve and why L&D plays a critical role in developing confident leaders, adaptable workforces and practical learning experiences that drive performance. Liz shares her career journey into L&D, the shift toward microlearning and learning in the flow of work, and what skills matter most for leaders navigating constant change.Key Takeaways:00:00 Introduction.02:10 L&D focuses on practical and relevant learning experiences that can be applied immediately.05:35 Microlearning and on-demand content reshape how people learn, driven by learner expectations for fast, targeted information.07:50 L&D must meet multiple generations where they are, moving away from a one-size-fits-all approach.08:15 Capturing institutional knowledge becomes critical as tenured employees exit the workforce.08:40 Learning increasingly happens in the flow of work, supported by technology but still grounded in human connection.08:55 Leaders are expected to coach and mentor more, especially emerging leaders who lack prior experience in people leadership.11:10 Strong mentorship accelerates growth by developing not only skills but also confidence, judgment and empathy.15:20 Adaptability and self-awareness are essential skills that help leaders stay relevant and build trust during constant change.Resources Mentioned:Liz Ramonhttps://www.linkedin.com/in/liz-ramon/Castle Grouphttps://www.linkedin.com/company/castle-group/Association for Talent Development (ATD) https://www.td.orgTraining Industryhttps://trainingindustry.comTraining Magazine Conferencehttps://www.trainingconference.com"The 7 Habits of Highly Effective People" by Stephen R. Covey https://www.goodreads.com/book/show/36072.The_7_Habits_of_Highly_Effective_PeopleThanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

Alissa Weiher, Senior Director of Organizational Development, Engagement and Retention of UCHealth, reflects on her 20-year career in learning and development. She shares how L&D has evolved from tactical training to a strategic function shaped by AI, data and cross-functional collaboration while keeping the human experience at the center of change.Key Takeaways:00:00 Introduction.02:49 Career paths into L&D often begin through hands-on training.03:48 L&D evolves from tactical support to strategic influence.05:15 Direct relationships strengthen learning insight and decision-making.08:17 Learning functions as part of the total rewards experience.09:24 AI changes how work is designed and performed.11:14 Human judgment remains essential alongside AI.21:02 Learning agility enables effective navigation through change.28:28 L&D leadership requires ongoing self-development.Resources Mentioned:Alissa Weiherhttps://www.linkedin.com/in/alissaweiher/UCHealth | LinkedInhttps://www.linkedin.com/company/uchealth/UCHealth | Websitehttps://www.uchealth.org/Association for Talent Development (ATD)https://www.td.orgLearning Geeks podcasthttps://www.learninggeekspodcast.com“Leading the Learning Function” by MJ Hall and Laleh Patelhttps://www.amazon.com/Leading-Learning-Function-Techniques-Organizational/dp/1950496619Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment

On this episode, Adam Bocken, Vice President of Training and Development of Margaritaville, shares how L&D teams can adapt as learning expectations shift toward speed, accessibility and continuous development. Drawing on nearly two decades with the brand, Adam discusses delivering a consistent guest and team member experience across a global hospitality organization while navigating rapid changes in technology, AI and course creation.Key Takeaways:00:00 Introduction.01:54 Training contributes to consistent experiences.03:48 Many careers in L&D begin through hands-on training opportunities.07:01 Learning content creation has shifted significantly over time.09:25 Access to on-demand learning expands how and when people learn.10:32 AI is changing how work gets done rather than eliminating roles.11:44 Careful judgment is required when using AI-generated information.17:24 Adaptability supports growth in fast-changing environments.28:12 Training is most effective when treated as an ongoing process.Resources Mentioned:Adam Bockenhttps://www.linkedin.com/in/abocken/Margaritaville | LinkedInhttps://www.linkedin.com/company/margaritaville/Margaritaville | Websitehttps://www.margaritaville.com/Harvard Business Reviewhttps://hbr.orgThe Predictive Index | Websitehttps://www.predictiveindex.com/SHRMhttps://www.shrm.org“Good to Great” by Jim Collinshttps://www.amazon.com/Good-Great-Some-Companies-Others/dp/0066620996“Unreasonable Hospitality” by Will Guidarahttps://www.amazon.com/Unreasonable-Hospitality-Remarkable-Giving-People/dp/0593418573Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment

Ian Stevens, Director of Learning and Talent Development of Publicis Sapient, shares his 15-year journey across education and corporate learning, offering a grounded perspective on how L&D continues to evolve amid rapid change. Drawing from experience as a former teacher, facilitator and learning strategist, Ian reflects on what it takes to build resilient, business-aligned L&D functions that balance human connection, adaptability and real-world impact.Key Takeaways:00:00 Introduction.03:05 Facilitation and coaching skills transfer effectively across learning environments.05:00 Corporate learning shifts focus from content delivery to learner outcomes.07:57 Disruption accelerates changes in how learning is delivered.08:58 Digital-first approaches create fatigue without human connection.14:11 Learning functions increasingly align more closely with business needs.25:11 Resiliency supports adaptability during ongoing change.31:58 Purpose-driven leadership helps guide future learning strategies.Resources Mentioned:Ian Stevenshttps://www.linkedin.com/in/ian-p-stevens/Publicis Sapient | LinkedInhttps://www.linkedin.com/company/publicissapient/Publicis Sapient | Websitehttps://publicissapient.com/Harvard Business Reviewhttps://hbr.orgAssociation for Talent Developmenthttps://www.td.org/“Start With Why” by Simon Sinekhttps://simonsinek.com/books/start-with-why/“Leaders Make the Future” by Bob Johansen, Jeremy Kirshbaum and Gabe Cervanteshttps://www.amazon.com/dp/B0DH9DBNCBThanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment

Marc Donelson, Director of Curriculum Development of Spectrum, discusses his path into learning and development, the evolution of technology in the field and the skills today’s learning professionals need to thrive. Marc reflects on early career moments that shaped his leadership approach and shares perspectives on the future of L&D, including AI, invisible learning and the importance of strong partnerships with stakeholders.Key Takeaways:00:00 Introduction.02:29 Real-world project experience can spark long-term interest in L&D careers.05:24 Core L&D design principles stay consistent even as tools and trends change.07:33 Thoughtful use of AI helps L&D teams move faster while keeping quality high.08:48 Invisible learning in the workflow supports performance without pulling people out of their jobs.09:56 Borrowing engagement techniques from modern media strengthens L&D experiences.14:04 Safe opportunities to fail help L&D professionals grow skills, confidence and judgment.15:02 Strong partnering and critical thinking are essential capabilities for L&D roles.22:28 Service-focused leadership mindsets help L&D leaders remove obstacles so others can succeed.Resources Mentioned:Marc Donelsonhttps://www.linkedin.com/in/marcdonelson/Spectrum | LinkedInhttps://www.linkedin.com/company/spectrum/Spectrum | Websitehttps://jobs.spectrum.com“Leaders Eat Last” by Simon Sinekhttps://simonsinek.com/books/leaders-eat-last/“The Servant Leader” by Ken Blanchard and Phil Hodgeshttps://www.amazon.com/Servant-Leader-Ken-Blanchard/dp/0849996597“Raising a Thinking Child” by Myrna B. Shurehttps://www.amazon.com/Raising-Thinking-Child-Everyday-Conflicts/dp/0671534637Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment

Gregg Summers, Field Director in Learning and Development of Sysco, shares how frontline-focused L&D can support complex supply chain operations while keeping people development at the center of the business. He reflects on two decades with the company, the shift from sales leadership into learning and how his team builds capability among warehouse teams, delivery drivers and frontline leaders. Gregg also discusses how virtual delivery has expanded reach, why mentoring matters for emerging leaders and why thoughtful questioning is one of the most critical skills in today’s workplace.Key Takeaways:00:00 Introduction.01:57 Lifelong curiosity naturally leads some professionals into L&D leadership.04:53 Virtual L&D delivery expands reach and reduces cost but still needs thoughtful design.07:53 Future L&D success depends on flexible formats that meet people where they are.11:33 Strong mentors help L&D leaders see beyond their own perspective.12:29 Many emerging L&D professionals lack mentors, so proactively asking for guidance is powerful.14:22 Asking good questions and listening deeply strengthens L&D impact across the workplace.17:03 Following industry trends strengthens L&D credibility with stakeholders and informs relevant training.19:31 Practical coaching frameworks support L&D leaders in building a questioning habit.Resources Mentioned:Gregg Summershttps://www.linkedin.com/in/gregg-summers-67830134/Sysco | LinkedInhttps://www.linkedin.com/company/sysco/Sysco | Websitehttps://www.sysco.comInternational Foodservice Distributors Associationhttps://ifdaonline.org/McKinsey & Companyhttps://www.mckinsey.com/Nation’s Restaurant Newshttps://www.nrn.com/“The Coaching Habit” by Michael Bungay Stanierhttps://www.amazon.com/Coaching-Habit-Less-Change-Forever/dp/0978440749/ref=sr_1_1?adgrpid=143152019936&dib=eyJ2IjoiMSJ9.dPcjG86ulfkU_PNcTVL4dXi-x8ZbK0-S9sZ7BO0HPsniNBl1bQbi6BhiO5qiGZtjklGah_tZij9N5LoXTjI_hs4ZCnOeuYyrIZ0Xx-muqBIxI7Vo3-bodI5HarnZcVuieFkPdo_9RqJ9oAM2EJdn-laxDequkfdaWg0bUjT2D13WKf7KsBtqiEcL90-wS0K6bj3CLSTBJQf8v_ZwmN7j45G0Cv8TDW3YIhsx3oJDPj8.qiazw-HEF5b7dB3hYEgfgTg2c2ku9LDJUynsE3SoVqU&dib_tag=se&hvadid=673571726807&hvdev=c&hvlocphy=9061346&hvnetw=g&hvqmt=e&hvrand=11244354205537039533&hvtargid=kwd-171407862763&hydadcr=27730_14726195&keywords=the+coaching+habit&mcid=eacfb6bba4b332b2a0e509652623110e&qid=1763457326&sr=8-1Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment

On this episode, Chrissy Medeck, Senior Director, Organizational Development (Learning and Leader Institute) of Ascension, discusses how modern learning environments support career growth and organizational performance. Chrissy outlines the shift from classroom-based training to virtual and on-demand learning, and reflects on how the pandemic accelerated this change. The conversation also covers confidence-building and AI-enabled coaching, as well as the importance of mentors, communication and stakeholder management in navigating constant change and sustaining effective learning cultures.Key Takeaways:00:00 Introduction.02:13 L&D supports employees in building skills for current and future roles.05:13 Career pivots into L&D start with knowing strengths and passions.06:03 L&D must keep pace with constant change and new trends.08:02 Microlearning offers focused development for busy professionals with limited time.10:32 Virtual L&D requires different facilitation techniques than in-person classrooms.12:18 AI coaching provides safe spaces to practice conversations and gain feedback.16:35 Mentors help leaders challenge self-doubt and grow strategic thinking.30:25 Intentional gathering principles help leaders design more meaningful meetings and learning experiences.Resources Mentioned:Chrissy Medeckhttps://www.linkedin.com/in/chrissymedeck/Ascension | LinkedInhttps://www.linkedin.com/company/ascensionorg/Ascension | Websitehttps://www.ascension.org/Association for Talent Development (ATD)https://www.td.org/SHRMhttps://www.shrm.org/Harvard Business Reviewhttps://hbr.org/Gartnerhttps://www.gartner.com/en“The Art of Gathering” by Priya Parkerhttps://www.priyaparker.com/book-art-of-gatheringPriya Parker TED Talkhttps://www.ted.com/speakers/priya_parkerBlinkisthttps://www.blinkist.com/getAbstracthttps://www.getabstract.com/en/Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment

On this episode, Yusuf Sadrud-Din, Manager of Learning and Development of Whistle Express Car Wash, shares how L&D is shifting toward learner-centered design, stronger business alignment and performance support, while reflecting on mentorship, soft skills and continuous professional growth.Key Takeaways:00:00 Introduction.03:13 Continued professionalization of L&D places the learner at the center rather than focusing on information delivery.04:24 Technology accelerates design efficiency and enables real-time, on-the-floor guidance at the point of need.05:36 Training is framed as a continuous experience that is prepared, delivered and measured for transfer to the job.06:31 Mentorship at The Home Depot shapes a measurable, story-driven approach to learning design.08:31 Informal mentoring supports former teachers transitioning into instructional design through a learn-by-doing path.10:26 Empathy and soft skills are positioned as essentials for translating SME and learner needs within L&D.12:51 ATD events, LinkedIn and industry publications are primary sources for staying current.Resources Mentioned:Yusuf Sadrud-Dinhttps://www.linkedin.com/in/yusufsadruddin/Whistle Express Car Wash | Linkedinhttps://www.linkedin.com/company/whistleexpress/Whistle Express Car Wash | Websitehttps://whistleexpresscarwash.com/“The Fifth Discipline” by Peter Sengehttps://www.amazon.com/Fifth-Discipline-Practice-Learning-Organization/dp/0385517254ATD International Conference & EXPOhttps://atdconference.td.org/Chief Learning Officer Magazinehttps://www.chieflearningofficer.com/Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment

Markus Bernhardt, Principal of Endeavor Intelligence, details how to turn AI activity into measurable business change. Known for his evidence-driven approach and “The Two-Wave Transformation” model, Markus explains how leaders can distinguish between tactical AI adoption and deeper structural change. He also introduces one of his latest research areas, “The Last Inch Challenge,” focusing on the human and organizational gap between AI capability and trust.Key Takeaways:00:00 Introduction.01:51 An evidence-based approach guides AI decisions in L&D and across the business.04:27 Many organizations show activity without achieving business change.06:31 Early pilots and workshops build literacy in L&D but are not the transformation.09:33 Leadership remains the primary barrier to effective AI integration in L&D.15:59 Teams progress from literacy to fluency before structural change in L&D workflows.19:19 L&D evolves from content creation to organizational design and governance.21:18 Practical workflow improvements in L&D free capacity for higher value work.27:20 Markus’ latest research, “The Last Inch Challenge,” looks at the trust gap that is hindering AI adoption.Resources Mentioned:Markus Bernhardthttps://www.linkedin.com/in/markus-bernhardt/Endeavor Intelligence | LinkedInhttps://www.linkedin.com/company/endeavor-intelligence/Endeavor Intelligence | Websitehttps://www.endeavorintel.com/"The Two-Wave Transformation" modelhttps://www.endeavorintel.com/frameworksThe Endeavor Reporthttps://www.endeavorintel.com/endeavor-reportThe Learning Guildhttps://www.learningguild.com/Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining

Josh Cavalier, Founder and CEO of JoshCavalier.ai, joins this episode to share insights on how AI is reshaping the L&D profession. He delves into lessons learned over his 30 years of experience in L&D, sharing his view on how technology is transforming instructional design, content creation and performance consulting. He explores how L&D teams can adapt to the rise of AI-driven ecosystems and the evolving relationship humans and machines share in workplace learning.Key Takeaways:00:00 Introduction.02:26 Upskilling in AI becomes a core priority in L&D.07:15 AI marks an inflection point for L&D practice.11:08 Human-machine performance analysis reframes L&D roles.13:02 L&D shifts from content production to orchestration.14:58 Pattern recognition accelerates L&D decision-making.20:59 Professional expertise pairs with AI in everyday L&D work.24:15 Mature L&D ecosystems depend on policy and governance.31:03 Trusted sources and communities sustain ongoing growth in L&D.Resources Mentioned:Josh Cavalierhttps://www.linkedin.com/in/joshcavalier/JoshCavalier.ai | LinkedInhttp://joshcavalier.aiJoshCavalier.ai | Websitehttp://joshcavalier.ai“Applying AI in Learning and Development” by Josh Cavalierhttps://www.amazon.com/Applying-Learning-Development-Platforms-Performance/dp/1960231529“Performance Consulting” by Dana Robinsonhttps://www.amazon.com/Performance-Consulting-Strategic-Process-Organizational/dp/1626562296LinkedIn Learninghttps://www.linkedin.com/learning/OpenSesamehttps://www.opensesame.com/ServiceNowhttps://www.servicenow.com/Workdayhttps://www.workday.com/Microsoft 365https://www.microsoft.com/en/microsoft-365Google Workspacehttps://workspace.google.com/Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #LeadershipTraining

Rebecca Alimorong, Senior Director, Global Learning Experience of Robert Half, discusses her journey from legal assistant to learning leader, emphasizing adaptability, creativity and the human-centered future of learning. She shares how data storytelling, AI tools and mentoring shape modern L&D, and offers insights on leadership grounded in purpose and connection.Key Takeaways:00:00 Introduction.02:28 A passion for enabling others often leads professionals to discover their place in L&D.04:45 The L&D field continues to evolve with new technology and data-driven methods that enhance learning outcomes.06:45 The integration of data storytelling allows learning professionals to align L&D outcomes with business goals.08:32 Human-centered approaches and adaptable ecosystems strengthen learning cultures across organizations.10:32 Learning experiences create connection and engagement within hybrid and global teams.13:08 Mentorship and support from leaders play a significant role in professional development and in building confidence.15:03 Structured peer programs foster collaboration and reinforce shared learning in the workplace.17:38 Emerging AI tools reshape how L&D professionals learn, adapt and teach in dynamic environments.21:29 Reading and reflection remain essential for personal and professional development in L&D leadership.Resources Mentioned:Rebecca Alimoronghttps://www.linkedin.com/in/rebeccaalimorong/Robert Half | LinkedInhttps://www.linkedin.com/company/robert-half-international/Robert Half | Websitehttps://www.roberthalf.com“Beyond the Grind” by Rebecca Alimoronghttps://www.rebeccaalimorong.com/product-page/beyond-the-grind“Artificial Intelligence for Learning” by Donald Clarkhttps://www.amazon.com/Artificial-Intelligence-Learning-Employee-Development/dp/1789660815“Communicate to Influence” by Ben Decker and Kelly Deckerhttps://www.amazon.com/Communicate-Influence-Inspire-Audience-Action/dp/0071839836“How to Win Friends & Influence People” by Dale Carnegiehttps://www.rfpmm.org/pdf/how-to-win-friends-and-influence-people.pdfThanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

Robert Panetti, Revenue Enablement Program Manager of Avetta, joins us to examine how AI is reshaping L&D, why curation is overtaking creation and how sales enablement benefits from concise, performance-focused training. He discusses mentoring, the role of human judgment in quality control, and practical ways teams can pair automation with context to drive meaningful learner outcomes.Key Takeaways:00:00 Introduction.04:10 The rise of AI shifts L&D priorities from content creation to content curation.07:47 Sales enablement requires concise training that respects learners’ time.08:48 Effective design favors simplicity and measurable impact over lengthy formats.09:54 AI tools enable targeted performance support and role-based guidance in L&D.12:27 Mentorship strengthens leadership capability and interpersonal effectiveness.15:03 Working with AI while keeping a human perspective becomes a core skill for learning leaders.19:54 Learning leaders serve as mentors who provide context and help people achieve better outcomes.Resources Mentioned:Robert Panettihttps://www.linkedin.com/in/panetti/Avetta | LinkedInhttps://www.linkedin.com/company/avetta/Avetta | Websitehttp://www.avetta.com“Badass: Making Users Awesome” by Kathy Sierrahttps://www.amazon.com/Badass-Making-Awesome-Kathy-Sierra/dp/1491919019Learning Guild (previously E-Learning Guild)https://www.learningguild.com/ATD Atlantahttps://www.google.com/aclk?sa=L&ai=DChsSEwjmnfnqmrqQAxX-2EwCHQTuHr4YACICCAEQABoCdG0&co=1&ase=2&gclid=CjwKCAjwpOfHBhAxEiwAm1SwEiRGQEJNRr4MmhRuQ2TEd8c7H6UW4GISZzZP4ADyWRuT25TQaoMHUxoC3o4QAvD_BwE&cid=CAASNuRoCKfH74Nu4q2jSfpCmue7Qxh5T6j9_ZebXk1OQH1cj8vvSo6pq_oIfNYQ5EKl_9L1xxrtlg&cce=2&category=acrcp_v1_32&sig=AOD64_3__LrE4UQqExZ0hQ-f_knq8jjkxw&q&nis=4&adurl&ved=2ahUKEwjYvO_qmrqQAxVeSfUHHWkoMe8Q0Qx6BAgLEAEThanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

David Chestnut, Principal Director of Talent Strategy and Agentic Reinvention of Accenture, shares actionable insights into the shifting landscape of L&D, emphasizing the rise of AI-powered agents as digital coworkers and outlining practical frameworks for leaders adapting to these changes.Key Takeaways:00:00 Introduction.05:49 The focus of L&D is now on behavior change, not just delivering training.09:21 Preparing participants with tools, time and safety is key to learning and growth in L&D.11:13 Team collaboration supports effective workplace learning and better outcomes.14:30 Frameworks help L&D leaders decide what work technology should automate and what is best for people.21:37 Good L&D relies on combining technology, accurate information and clear instructions.24:26 Staying up to date in L&D means following credible experts and quality research.31:30 Real relationships, whether among people or with digital coworkers, make learning results stronger.Resources Mentioned:David Chestnuthttps://www.linkedin.com/in/davidchestnut/Accenture | LinkedInhttps://www.linkedin.com/company/accenture/Accenture | Websitehttps://www.accenture.com/Dr. Ethan Mollickhttps://www.linkedin.com/in/emollick/One Tree Plantedhttps://onetreeplanted.org/Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

On this episode, Lori Fancher, Relationship Manager of TrainingPros, shares lessons from a career spanning corporate training, performance consulting and L&D leadership. Lori explains how relationship management, consultant partnership and disciplined processes drive consistent results and award-winning outcomes.Key Takeaways:00:00 Introduction.03:53 Culture and performance consulting extend impact beyond training-only solutions. 05:12 Direct relationships offer consistent service and value to clients. 06:51 Remote collaboration builds strong consultant communities, despite the distance. 08:57 Long-term consultant integration supports award-winning L&D outcomes. 11:00 Streamlined processes make recognition achievable for busy L&D teams. 13:20 Adaptability, integrity and commitment keep consultants in demand. 14:43 Responsiveness and practitioner-vetted talent earn client trust. Resources Mentioned:Lori Fancherhttps://www.linkedin.com/in/lorifancher/TrainingPros | LinkedInhttps://www.linkedin.com/company/trainingpros/TrainingPros | Websitehttps://trainingpros.com/Brandon Hall Group Awardshttps://excellenceawards.brandonhall.com/“The HR Scorecard” by Brian E. Becker, Mark A. Huselid and Dave Ulrichhttps://www.amazon.com/HR-Scorecard-Linking-Strategy-Performance/dp/1578511364“Scrum” by Jeff Sutherland and JJ Sutherlandhttps://www.amazon.com/dp/038534645XThanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

Mike Grabarek, Associate Director of Corporate Learning and Development of SS&C Technologies, reflects on his career journey, from aerospace engineering to shaping the future of L&D. Mike discusses pivotal lessons from GE’s Crotonville institute, the evolution from one-and-done training to today’s learning ecosystems, and the role of experimentation, communication and mentoring in driving leadership success. Mike also shares how technology such as AI and just-in-time tools is transforming the learning landscape and why human connection remains central to leadership development.Key Takeaways:00:00 Introduction.05:58 Early experiences influence leadership perspectives.09:02 Learning methods evolve to meet changing needs.12:08 Simplicity helps learning stick for the long term.14:26 Technology is shaping the future of education.18:06 Effective communication is vital for success.29:41 Experimentation is key to growth and resilience.31:58 The importance of perspective and self-awareness.42:59 Leadership growth depends on multiple levers.Resources Mentioned:Mike Grabarekhttps://www.linkedin.com/in/mike-grabarek/SS&C Technologies | Linkedinhttps://www.linkedin.com/company/ss-c-technologies/SS&C Technologies | Websitehttps://www.ssctech.com/“Language and the Pursuit of Happiness” by Chalmers Brothershttps://www.amazon.com//dp/0974948705“Management of the Absurd” by Richard Farsonhttps://www.amazon.com/dp/0684830442“Hidden Value” by Dr. Keith Keatinghttps://www.amazon.com/dp/B0F749SG21Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

Kelley Kalbas, Relationship Manager of TrainingPros, shares insights from nearly two decades of connecting clients with top L&D consultants. Drawing on her background in instructional design and corporate training, Kelley discusses what makes consultants successful, why client relationships matter and how learning leaders can continue to grow in the field.Key Takeaways:00:00 Introduction.03:19 Effective relationship management combines project knowledge with talent alignment.03:52 Flexibility in L&D careers supports both professional and personal growth.05:30 Consultant success depends on cultural fit, engagement and continuous learning.07:42 Lasting professional relationships are built on trust and communication.09:09 Top consultants demonstrate initiative, adaptability and collaboration.11:31 Clients value strong partnerships that extend beyond transactional work.13:08 Resources and thought leadership guide learning leaders in shaping their impact.14:00 Challenges in L&D provide lessons that influence future approaches.Resources Mentioned:Kelley Kalbashttps://www.linkedin.com/in/kelleykalbas/TrainingPros | LinkedInhttps://www.linkedin.com/company/trainingpros/TrainingPros | Websitehttps://trainingpros.com“Hidden Value” by Dr. Keith Keatinghttps://www.amazon.com/Hidden-Value-Reveal-Organizational-Learning/dp/B0F749SG21Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

Frankie Robinson, Learning and Enablement Strategist of TrainingPros, shares her journey from classroom teaching to corporate L&D, the power of trust in driving training impact, and how AI is transforming the way organizations deliver learning. She also highlights the importance of building stakeholder buy-in and using innovative tools like custom GPTs to create realistic practice scenarios.Key Takeaways:00:00 Introduction.03:01 Transitioning into L&D can be supported by transferable skills and continuous learning.04:31 Building networks and professional relationships is essential for success in L&D.08:15 Trust in L&D partnerships is strengthened through consistent communication and supportive actions.13:14 Stakeholder buy-in is key to ensuring training programs create lasting organizational impact.17:31 AI is reshaping L&D by centralizing knowledge and making learning resources more accessible.21:37 Simulation-based learning enhances skill development and learner confidence in L&D programs.25:18 Personal growth habits contribute to stronger alignment and results in L&D initiatives.27:56 Using frameworks to focus on what’s within our control helps L&D professionals manage change effectively.Resources Mentioned:Frankie Robinsonhttps://www.linkedin.com/in/frankie-robinson-idd/TrainingPros | LinkedInhttps://www.linkedin.com/company/trainingpros/TrainingPros | Websitehttps://trainingpros.com“The 7 Habits of Highly Effective People” by Stephen Coveyhttps://www.amazon.com/7-Habits-Highly-Effective-People/dp/1416502491Sana Labshttps://sanalabs.com/The Power of Covey’s Circle of Concern, Influence, and Controlhttps://www.modern.works/blog/the-power-of-coveys-circle-of-concern-influence-and-controlThanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

In this episode, Leigh Hurst, Relationship Manager of TrainingPros, shares insights from her 30+ years of experience in learning and development, elaborating on the impact of combining corporate, nonprofit and academic work to create meaningful change. She also speaks about her passion for client partnerships and how her personal journey as a breast cancer survivor inspired her to found a nonprofit that has saved lives through creative awareness campaigns.Key Takeaways:00:00 Introduction.01:59 A career rooted in instructional design and behavior change sets the foundation for lifelong work in L&D.02:58 Corporate and technology-based training experience shows the power of simulation for learning.04:57 Strategic, consultative partnerships create better client outcomes.08:05 Consultants gain access to meaningful projects through TrainingPros.10:55 Flexibility and proactive communication build lasting client trust.17:30 Personal experience inspires advocacy for early breast cancer detection.20:49 Adversity teaches us to align our work with our personal values and priorities.24:08 Workplace flexibility enables professionals to balance career growth and family life.Resources Mentioned:Leigh Hursthttps://www.linkedin.com/in/leighhurst/TrainingPros | LinkedInhttps://www.linkedin.com/company/trainingpros/TrainingPros | Websitehttps://trainingpros.comleighhurst.comThanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

Michelle Lentz, Principal and Lead Strategist of AI and Change Management at Innovate-Elevate Strategies, LLC, joins us to discuss the intersection of AI and Learning and Development, offering practical insights on overcoming fear, building trust and using AI as a tool rather than a crutch. With 20 years of experience in HR and L&D, Michelle helps organizations shape their AI strategies with a human-first approach, focusing on ethics, governance and employee engagement.Key Takeaways:00:00 Introduction.01:45 Using AI to empower learners and improve L&D effectiveness.05:13 AI tools can streamline analysis of L&D data, saving significant time and effort.09:22 Governance and oversight are crucial to ensure ethical AI use in L&D programs.11:39 Curiosity, empathy and critical thinking are key human skills for L&D teams.12:47 AI will drive more adaptive and personalized L&D experiences for learners.17:03 Starting small with AI pilots helps L&D teams experiment and build confidence.18:46 Tracking efficiency and productivity shows L&D’s ROI with AI.20:18 L&D professionals can stay relevant by becoming fluent in AI tools and governance practices.Resources Mentioned:Michelle Lentzhttps://www.linkedin.com/in/michelleslentz/Innovate-Elevate Strategies, LLC | LinkedInhttps://www.linkedin.com/company/innovate-elevate-strategies/Innovate+Elevate Strategies, LLC | Websitehttps://www.innovate-elevate.aiCreative Commonshttps://creativecommons.org/Zapier | Websitehttps://zapier.com/Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

On this episode, Zachary Beasley, Director of Enterprise Learning of Synovus, shares his journey into L&D, his vision for the future, and the skills that matter most in today’s workplace. Zachary discusses how AI, predictive tools and simulation-based training are influencing the industry while emphasizing the importance of curiosity, critical thinking and human connection. He also highlights the role of mentorship, the potential of global learning solutions and the value of multiple sources when making informed decisions.Key Takeaways:00:00 Introduction03:44 Transitioning into L&D was driven by the desire to make a broader impact.04:43 The shift toward in-the-moment learning changes how knowledge is applied.06:17 AI and simulation-based training are shaping the future of learning.08:59 Predictive learning offers more personalized development opportunities.11:33 Human connection remains central to effective workplace learning.12:41 Critical thinking and curiosity are essential skills in L&D.15:52 Gathering knowledge in L&D requires multiple sources.Resources Mentioned:Zachary Beasleyhttps://www.linkedin.com/in/zacharybeasley/Synovus | LinkedInhttps://www.linkedin.com/company/synovus/Synovus | Websitehttp://www.synovus.comOpenSesamehttps://www.opensesame.com/?utm_source=chatgpt.comTraining Magazinehttps://trainingmag.com/?utm_source=chatgpt.comGartnerhttps://www.gartner.com/en?utm_source=chatgpt.comAmerican Bankerhttps://www.americanbanker.com/?utm_source=chatgpt.com“The Culture Code” by Daniel Coylehttps://danielcoyle.com/the-culture-code/?utm_source=chatgpt.comThanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

Kari Borroel,  Executive Director, Head of Operations Quality Learning and Development, GxP Learning, of AstraZeneca, shares her journey into L&D, the changes shaping the industry and her vision for the future of learning transformation. Kari reflects on the impact of AI, the importance of aligning learning with business strategy and the essential skill of flexibility in a rapidly evolving environment.Key Takeaways:00:00 Introduction.02:33 Many professionals find their way into L&D through unexpected opportunities.03:53 A passion for continuous learning is essential for long-term career growth.05:23 AI is driving significant change in L&D, while traditional training models are shifting toward more impactful learning.07:24 Future trends in L&D include faster content creation, automation and smarter integration with business strategy.08:01 Senior leaders are beginning to recognize L&D as a critical driver of organizational success.09:12 Mentorship plays a vital role in developing leadership capabilities and resilience.11:12 Flexibility is one of the most important skills for adapting to constant change.13:42 Leadership development requires rethinking old habits and adapting to new approaches.Resources Mentioned:Kari Borroelhttps://www.linkedin.com/in/kari-borroel-mba-619a593/AstraZeneca | LinkedInhttps://www.linkedin.com/company/astrazeneca/AstraZeneca | Websitehttp://www.astrazeneca.comBersinhttps://www.bersin.comHarvard Business Reviewhttps://hbr.org/“What Got You Here Won’t Get You There” by Marshall Goldsmithhttps://www.amazon.com/What-Got-Here-Wont-There/dp/1401301304Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

On this episode, Mary Beth Thornton, Director, Organizational Learning and Development of AdventHealth, discusses the evolution of L&D through the lens of skills, business partnership and the integration of AI. She reflects on her career journey, from higher education to enterprise learning, and highlights the importance of adaptability, emotional intelligence and servant leadership. Mary Beth also shares her thoughts on mentoring, the future of personalized learning and the resources she turns to for growth.Key Takeaways:00:00 Introduction.01:40 L&D can drive workforce development through strategic programming.05:00 Industry shifts are placing greater emphasis on skills and AI.08:06 AI is reshaping how skills and personalized development connect.10:05 Mentorship can take many forms and evolve over time.12:22 L&D offers diverse entry points and rewarding career opportunities.13:03 Foundational skills like agility and communication remain essential.14:55 Staying current in L&D requires tapping into multiple learning sources.16:56 Emotional intelligence plays a critical role in leadership and influence.Resources Mentioned:Mary Beth Thorntonhttps://www.linkedin.com/in/mary-beth-thornton/AdventHealth | LinkedInhttps://www.linkedin.com/company/adventhealth/AdventHealth | Websitehttps://www.adventhealth.com/ATDhttps://www.td.org/Harvard Sparkhttps://www.harvardbusiness.org/hbr-spark/“Never Split the Difference” by Chris Vosshttps://www.amazon.com/Never-Split-Difference-Negotiating-Depended/dp/0062407805Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

Tom Lahoud, SVP, Learning Advisor Senior Lead, HR of Citi, discusses his career path in learning and development, the evolving relationship between L&D and HR, and emerging trends shaping the future of workplace learning. He shares his perspectives on adaptive and experiential learning, workforce reskilling and the critical skills learning professionals need to become trusted advisors.Key Takeaways:(00:00) Introduction. (01:34) Early experiences in L&D helped build a foundation for creating engaging learning programs.(05:17) Closer alignment between L&D and HR strengthens support for business and talent needs.(07:24) Adaptive learning, experiential learning and reskilling are emerging as core priorities in L&D.(08:27) Personalized learning paths in L&D better address varied skill levels and learner needs.(09:36) Immersive, simulation-driven learning boosts engagement and application in L&D initiatives.(10:33) Reskilling within L&D must target both technical skills and interpersonal effectiveness.(12:21) Mentorship, including insights from mentees, can enhance L&D leadership development.(14:28) Advisory capability, combining change agility, stakeholder management and strategic thinking, is vital for L&D professionals.(16:11) Performance-focused strategies in L&D should be prioritized over default training approaches.Resources Mentioned:Tom Lahoudhttps://www.linkedin.com/in/leadteachinspirerepeat/Citi | LinkedInhttps://www.linkedin.com/company/citi/Citi | Websitehttp://www.citigroup.comGartner L&Dhttps://www.gartner.com/en/articles/learning-and-developmentLinkedIn Learninghttps://www.linkedin.com/learning/Training Industry Magazinehttps://trainingindustry.com/magazine/“Mindset” by Carol S. Dweckhttps://www.amazon.com/Mindset-Psychology-Carol-S-Dweck/dp/0345472322“The Speed of Trust” by Stephen M. R. Coveyhttps://www.amazon.com/SPEED-TRUST-Thing-Changes-Everything/dp/1416549005“Own Your Authority” by Marisa Santorohttps://www.amazon.com/Own-Your-Authority-Confidence-Communicate/dp/126425816XThanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

Vince Eugenio, Director of Learning and Development Distribution of Harbor Freight Tools, shares his journey from teaching industrial arts to leading large-scale learning initiatives. Vince discusses the skills and mindsets needed to thrive as a senior L&D leader, the growing impact of artificial intelligence, and the importance of accountability and strategic alignment in driving organizational performance.Key Takeaways:(00:00) Introduction.(03:21) L&D offers opportunities beyond training, including performance support and talent development.(04:52) Broad experience across L&D disciplines drives career advancement.(07:12) Strategic alignment outweighs tools and processes for senior leadership success.(08:52) Building a strategic mindset is essential for long-term effectiveness.(10:05) AI is reshaping how L&D teams develop content, analyze data, and measure results.(12:50) Shared accountability among leaders ensures sustainable performance improvements.(18:11) Emerging professionals should view L&D as an interconnected system rather than isolated functions.(24:20) Mentorship strengthens leadership development and supports organizational growth.(30:32) Understanding performance consulting helps L&D leaders address root causes of performance issues.Resources Mentioned:Vince Eugeniohttps://www.linkedin.com/in/vinceeugeniophd/Harbor Freight Tools | LinkedInhttps://www.linkedin.com/company/harbor-freight-tools/Harbor Freight Tools | Websitehttp://www.hfjobs.comTraining Industry Inc.https://trainingindustry.com/ROI Institutehttps://roiinstitute.net/“FYI: For Your Improvement” by Korn Ferryhttps://store.kornferry.com/en/product/5a377843-f45e-4b8c-9057-525aee9bacec“Performance Consulting” by Dana Gaines Robinsonhttps://www.amazon.com/Performance-Consulting-Strategic-Process-Organizational/dp/1626562296“The Integrated Surround Strategy” by Vince Eugenio and Karen Eugeniohttps://trainingindustry.com/magazine/may-june-2017/the-surround-strategy-model-driving-organizational-capability-to-business-impact/Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

Tori Pauling, Sr. Manager, Program Development and Management of Marmon Holdings, Inc., leads strategic initiatives for the Business Acumen Center, supporting a diverse portfolio of manufacturing businesses. With a background in communications and executive learning, she focuses on turning complex ideas into scalable programs that drive measurable business outcomes. In this conversation, she outlines how L&D can evolve from a support function to a strategic partner by aligning learning with profitability, designing for real-world application and using frameworks like the Six Disciplines of Breakthrough Learning.Key Takeaways:(02:40) Combining creativity, strategy and impact in learning leads to personal fulfillment and helping others.(03:42) Continuous, embedded learning is replacing one-off training events across L&D.(05:08) Designing programs around defined business problems increases relevance and effectiveness.(06:39) Viewing L&D as a strategic function starts with diagnosing root challenges, not just fulfilling requests.(08:32) Experiential methods like simulations create lasting mental anchors and support real-world application.(11:03) Leadership engagement and program prestige are essential to fostering a strong learning culture.(13:58) Pre-work, in-session application and post-program follow-up create lasting behavior change.(16:58) Applying the 80/20 principle helps focus time and resources on what drives the most value.(23:31) Decision tools, scorecards and storytelling techniques enhance learning design and transfer.Resources Mentioned:Tori Paulinghttps://www.linkedin.com/in/toripauling/Marmon Holdings, Inc. | LinkedInhttps://www.linkedin.com/company/the-marmon-group/Marmon Holdings, Inc. | Websitehttp://www.marmon.com“The Six Disciplines of Breakthrough Learning” by Roy V. H. Pollockhttps://www.amazon.com/Six-Disciplines-Breakthrough-Learning-Development/dp/1118647998“Leading Change” by John P. Kotterhttps://www.amazon.com/Leading-Change-New-Preface-Author/dp/1422186431“Resonate” by Nancy Duartehttps://www.amazon.com/Resonate-Present-Stories-Transform-Audiences/dp/0470632011Learning Transfer Climate Scorecardhttps://www.oreilly.com/library/view/the-field-guide/9781118648131/034_part02-chap17.htmlThanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

Melissa Davis, Vice President of Organization Development and Communications at Pfizer, joins us to discuss the evolution of L&D across industries, the importance of intentional learning design, and strategies for building resilience during transitions. With over two decades in HR and organizational development, Melissa reflects on her journey through six companies in five industries, from her start as a systems trainer to leading leadership development at T-Mobile and now guiding organization development within Pfizer R&D. She shares how her varied experiences have shaped her leadership approach and offers insights into how the L&D field continues to transform through technology, inclusion, and continuous learning.Key Takeaways:(01:46) Career paths in L&D can span diverse industries and roles.(05:19) Intentional learning design helps meet the unique needs of learners.(07:10) In-person learning still offers distinct advantages.(09:03) Technology is changing how learning is delivered and experienced.(10:19) Soft skills and inclusion remain critical in L&D.(11:40) Continuous learning supports realistic development.(15:10) Strong mentorship can shape leadership growth.(17:38) Focusing on what’s in your control builds resilience.(22:53) Navigating transitions requires persistence and adaptability.Resources Mentioned:Melissa Davis -https://www.linkedin.com/in/melissadavis8914/Pfizer -https://www.linkedin.com/company/pfizer/Pfizer website -https://www.pfizer.com/Stephen Covey’s Circle of Control Model -https://www.modern.works/blog/the-power-of-coveys-circle-of-concern-influence-and-controlPeopleSoft -https://www.oracle.com/applications/peoplesoft/Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

Matt Smith, Vice President of Learning and Development of Curana Health, shares how his team is shaping scalable learning solutions while aligning closely with business needs. With a background in consulting and a passion for coaching, Matt brings a holistic approach to L&D that balances operational value with human impact. At Curana Health, which is the largest provider of senior living primary care services in the US, Matt focuses on enabling people to work better through thoughtful, strategic learning experiences.Key Takeaways:(04:00) Many professionals find their way to L&D by following a passion for helping others learn.(07:35) AI and ROI are major forces reshaping how L&D is viewed by leadership.(13:52) L&D must be closely aligned with the organization’s strategic goals to remain effective.(17:46) Building a diverse network of advisors supports professional development in L&D.(21:12) Effective mentorship depends on proactive engagement from the mentee.(29:33) L&D leaders grow their influence by expanding beyond design into broader operations.(31:41) Online communities offer candid input on learning technologies and trends.(34:49) Reviewing source research builds expertise beyond surface-level knowledge.Resources Mentioned:Matt Smithhttps://www.linkedin.com/in/matt-smith-34289320/Curana Health | LinkedInhttps://www.linkedin.com/company/curana-health/Curana Health | Websitehttp://curanahealth.com“The Unspoken Rules” by Gorick Nghttps://www.gorick.com/unspokenrules“Mindset” by Carol S. Dweckhttps://www.amazon.com/Mindset-Psychology-Carol-S-Dweck/dp/0345472322Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

Kim Troxell, Head of Commercial Learning and Development of AbbVie, shares how nearly three decades of experience across commercial, international and leadership roles has shaped her approach to driving impact through L&D. Drawing on her time leading teams in Ireland and Denmark and her passion for developing talent, Kim outlines how personalization, microlearning and AI are shaping the future of learning. She also reflects on the value of mentorship and inclusive leadership for long-term growth.Key Takeaways:(02:11) Cross-functional experience can strengthen leadership in L&D.(05:39) Personalization plays an increasing role in L&D strategy.(08:10) Learner engagement is influenced by evolving digital habits.(12:05) Learning programs are becoming more aligned with career development.(14:06) Mentorship contributes to long-term leadership effectiveness.(16:50) Curiosity supports agility in fast-changing environments.(18:01) Peer learning remains a valuable part of ongoing L&D.Resources Mentioned:Kim Troxellhttps://www.linkedin.com/in/kim-troxell/AbbVie | LinkedInhttps://www.linkedin.com/company/abbvie/AbbVie | Websitehttp://www.abbvie.com“Lean In” by Sheryl Sandberghttps://www.amazon.com/dp/0385349947“How Women Rise” by Sally Helgesen and Marshall Goldsmithhttps://www.amazon.com/dp/0316440124Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

On this episode, Ben Sieke, Director of Talent Development and Learning at Delta Dental Ins. talks about how human-centered learning strategies are evolving in the age of AI. Ben shares his unexpected path from musician to learning leader, offering insights into building scalable learning cultures, leveraging emerging technology and designing development programs that deliver measurable business outcomes without losing the human touch.Key Takeaways:(02:10) Ben’s role and his team's mission.(04:47) His background as a musician cultivated Ben’s belief that most skills can be learned through practice.(05:41) AI tools are reshaping L&D by improving efficiency and content creation.(06:53) AI conversation simulators and adaptive learning are expanding training options beyond traditional methods.(13:52) The future of L&D depends on proving business impact and shifting toward performance consulting.(16:32) Ben emphasizes the importance of investing in coaching and mentoring to create richer human experiences at work.(18:15) Technology now enables scalable mentoring programs, removing manual barriers and increasing organizational impact.(21:30) Future-ready L&D teams need strong performance-consulting skills and up-to-date technical fluency to drive meaningful outcomes.Resources Mentioned:Ben Siekehttps://www.linkedin.com/in/bensieke/Delta Dental Ins.https://www.linkedin.com/company/delta-dental/“Telling Ain’t Training” by Harold D. Stolovitch and Erica J. Keepshttps://www.amazon.co.za/Telling-Aint-Training-2nd-Expanded/dp/1562867016"Hot Seat" by Jeff Immelthttps://www.amazon.com/Hot-Seat-Learned-Leading-American/dp/1982114711HR Brewhttps://www.hr-brew.com/ATD (Association for Talent Development)https://www.td.org/Veeva Systemshttps://www.veeva.com/Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

On this episode, John Constantine, SVP US Consulting Services, and Orchestrall Care Network (US) of Orchestrall, Inc., discusses shifts in regulated industries, the power of AI in training delivery and how business partnerships can elevate the impact of learning teams. He also reflects on career-defining mentorship, key skills for L&D professionals and the importance of concise communication in leadership.Key Takeaways:(02:06) A structured L&D strategy with defined services and metrics is essential for internal learning teams.(04:37) L&D is moving away from document-based compliance toward practical, skills-based training.(07:25) AI is enabling instructional designers to scale their work and increase output quality.(08:43) Personalized learning and automated processes can significantly reduce L&D inefficiencies.(10:12) Strong professional networks play a key role in L&D leadership development.(11:45) Demonstrating business value helps L&D teams retain investment during financial downturns.(12:59) Root cause analysis is critical to ensuring learning interventions deliver meaningful impact.(15:05) Industry associations and vendor insights provide strategic input for L&D planning.Resources Mentioned:John Constantinehttps://www.linkedin.com/in/john-constantine-38458a/Orchestrall, Inc. | LinkedInhttps://www.linkedin.com/company/orchestrall-inc/Orchestrall, Inc. | Websitehttps://www.orchestrallinc.com“The Trusted Learning Advisor” by Keith Keatinghttps://www.amazon.com/Trusted-Learning-Advisor-Techniques-Business/dp/1398612456“The Point” by Steve Woodruffhttps://www.amazon.com/Point-How-Win-Clarity-Fueled-Communications/dp/1636982387Life Sciences Trainers & Educators Network (L-TEN)https://www.l-ten.org/The Association for GXP Excellence (AGXPE)https://agxpe.wildapricot.org/Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

Nicole Poole-McGill, Senior Vice President, Talent Development of Digitas North America, shares how her team delivers L&D through coaching, consulting and curriculum. She also leads her own coaching practice, Coach Me, Coach, focused on empowering professionals through authenticity. In this conversation, Nicole reflects on how L&D is evolving, the growing impact of coaching and the importance of staying human-centered in a technology-driven world.Key Takeaways:(01:59) Overview of a structured L&D framework combining coaching, consulting and curriculum.(04:13) Shift from traditional training models to more flexible microlearning approaches.(09:04) Distinction between mentorship and coaching and the importance of setting expectations.(11:33) Clarifying the boundary between coaching and therapy in professional development.(13:29) Perspectives on how AI may influence L&D while preserving human connection.(17:47) Trends pointing to increasing specialization and personalization in coaching.(22:25) Ways coaching can be integrated into organizational learning strategies.(29:34) Emphasis on authenticity as a foundation for leadership and professional growth.(33:03) Call for businesses to treat L&D as essential to long-term organizational success.Resources Mentioned:Nicole Poole-McGillhttps://www.linkedin.com/in/nicole-poole-mcgill-98b6b912/Digitas North America | LinkedInhttps://www.linkedin.com/company/digitas-north-america/Digitas | Websitehttps://www.digitas.com“The Let Them Theory” by Mel Robbinshttps://www.melrobbins.com/book/the-let-them-theory/Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

On this episode, Joe Leslie, Vice President Global AI, L&D, of Golin, discusses his unconventional journey into L&D, his leadership in AI integration and the evolving role of human skills in an increasingly tech-driven workplace. Joe reflects on how AI is reshaping learning strategies, how performance engineering is becoming the new north star for L&D teams, and why adaptability will define future talent. He also shares key influences, including mentors who shaped his career and the resources that keep him informed.Key Takeaways:(02:06) A humanities background and curiosity about education led Joe to a career in corporate L&D.(03:53) Corporate L&D offers strategic flexibility and the ability to shape learning outcomes.(05:34) AI has continued to dominate L&D as a transformative force since late 2022.(07:18) Reframing AI as intelligence augmentation highlights its collaborative potential.(08:54) The future of L&D is shifting toward performance engineering and measurable outcomes.(11:54) AI makes scalable, personalized learning support more achievable.(17:29) Adaptability is among the most important skills in today’s evolving work environment.(20:36) Human skills like emotional intelligence and curiosity are gaining greater value.(21:34) Podcasts, events and LinkedIn remain key sources of professional insight.Resources Mentioned:Joe Lesliehttps://www.linkedin.com/in/josephleslie/Golin | LinkedInhttps://www.linkedin.com/company/golin/Golin | Websitehttp://golin.com“Co-Intelligence” by Ethan Mollickhttps://www.amazon.com/Co-Intelligence-Living-Working-Ethan-Mollick/dp/059371671X/ref=sr_1_1?adgrpid=151161411484&dib=eyJ2IjoiMSJ9.9KPiRiHYr0XqS5fH4QMLeVZbO-h4myzbywA5aoTpzGjyB8W-YIP3FTclFjAonZ2jV-0Lq5NOgrRKH7u_Z3gjrCUdRdmv0Pt60OIw1aCtO1A9RFcpiJKlCGHbi-_4RC0mA_QDCUxcucMLCf_hCAa3InI1ajsNy_aVapc5brXL-2jpVh4y4z_tRFJmC6jvHfPdTIJbFEnj4qzLFZ4X8rlHtfHbuT1or782KNgOQSGp4Wo.wbeY5k0CrRVrKDM54hlvvHGLBch6esfXYa8FTKcyC-g&dib_tag=se&hvadid=673521995890&hvdev=c&hvlocphy=1011175&hvnetw=g&hvqmt=e&hvrand=2799474772356474779&hvtargid=kwd-2441761683592&hydadcr=16134_13702716&keywords=co-intelligence+by+ethan+mollick&mcid=d18bc90986993f81bfdd0ba5297cf356&qid=1747295765&sr=8-1“How People Learn” by Nick Shackleton-Joneshttps://www.amazon.com/How-People-Learn-Designing-Performance/dp/0749484705The AI Show podcasthttps://www.marketingaiinstitute.com/blog?tag=PodcastsThanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

Dr. Keith Keating, Chief Learning and Development Officer of BDO Canada, joins us to share insights from his decades-long journey in L&D and his new book “Hidden Value: How to Reveal the Impact of Organizational Learning.” With a career that began unexpectedly and evolved into a lifelong calling, Keith reflects on the transformational power of learning, both personally and organizationally. He unpacks the critical shift from a knowledge economy to a value economy and urges L&D professionals to move beyond defending their worth to actively amplifying their impact. Keith also outlines the strategic mindset required to thrive in today’s fast-changing landscape, where adaptability, service orientation and storytelling are as essential as technical expertise.Key Takeaways:(05:06) Learning can create deep personal and professional transformation.(08:57) The workplace is shifting from valuing knowledge to valuing outcomes.(11:23) L&D must be positioned as a driver of organizational value.(13:21) Strategic frameworks can help demonstrate learning’s broader business impact.(18:41) Storytelling is a powerful way to make learning outcomes resonate.(21:12) Every learning strategy must align with organizational context.(30:29) Future readiness comes from adaptability and value creation.(32:46) A mindset of service helps L&D stay relevant amid constant change.Resources Mentioned:Dr. Keith Keatinghttps://www.linkedin.com/in/dr-keith-keating-1976963a/BDO Canada | LinkedInhttps://www.linkedin.com/company/bdo-canada/BDO Canada | Websitehttps://www.bdo.ca/“Hidden Value: How to Reveal the Impact of Organizational Learning” by Dr. Keith Keatinghttps://www.amazon.com/Hidden-Value-Reveal-Organizational-Learning-ebook/dp/B0F288PDNP“The Trusted Learning Advisor” by Dr. Keith Keatinghttps://www.thetrustedlearningadvisor.com/Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

Geoffrey Roche, Director of Workforce Development (North America) of Siemens Healthineers, shares how his unconventional path through hospital administration, higher education and consulting shaped his L&D philosophy. He discusses how learning functions must become central to organizational strategy, especially in sectors like healthcare, where workforce readiness and culture directly impact outcomes. Drawing on personal experiences and national conversations, Geoffrey outlines the critical role of mentorship, succession planning and talent mobility, while emphasizing that scalable technology must always support, not replace, human connection. Key Takeaways:(03:10) Embedding learning into leadership practice strengthens team performance.(04:45) A culture of learning creates meaningful, long-lasting impact for individuals and communities.(06:47) L&D is evolving into a strategic function that supports culture and retention.(08:10) Succession planning should be championed by L&D and tied to career mobility.(10:20) Personal development plans should align with individual aspirations and organizational needs.(14:25) Scalable tech should enhance learning without replacing human interaction.(19:43) Adaptability, connection and communication are critical for professional success.(24:58) L&D must act as a strategic advisor, not just a reactive service provider.Resources Mentioned:Geoffrey Rochehttps://www.linkedin.com/in/geoffreymroche/Siemens Healthineers | LinkedInhttps://www.linkedin.com/company/siemens-healthineers/Siemens Healthineers | Websitehttp://siemens-healthineers.comBecker’s Hospital Reviewhttps://www.beckershospitalreview.com/Healthcare Divehttps://www.healthcaredive.com/HR Divehttps://www.hrdive.com/“The Trusted Learning Advisor” by Dr. Keith Keatinghttps://www.amazon.com/Trusted-Learning-Advisor-Techniques-Business/dp/1398612456?tag=googhydr-20&hvqmt=&hvbmt=%7BBidMatchType%7D&hvdev=c&ref=pd_sl_1ehi8sny9z_eThanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

Rachel Bolton, Advisory Board Member of Corporate Learning Network and Director of Enterprise Leadership Development of Stanley Black & Decker, Inc., joins us to discuss how coaching, facilitation and scalable programs are reshaping how companies grow leaders. With over two decades in the field, Rachel brings a sharp lens to the shifting needs of modern L&D organizations, the impact of AI and microlearning and why soft skills deserve more credit than they’re given.Key Takeaways:(03:16) Early career experiences can uncover strengths relevant to L&D.(05:11) Technology and bite-sized learning formats are reshaping engagement.(06:29) Human-centered skills are becoming more essential as AI evolves.(08:35) Facilitation is a key capability for scaling learning content.(10:15) Coaching and in-person learning deliver strong organizational impact.(12:09) Mentorship can be pivotal in career transitions into L&D.(14:31) Industry insights often come from community-driven learning platforms.(17:11) Learn how to show up authentically as leaders. Resources Mentioned:Rachel Boltonhttps://www.linkedin.com/in/rachelbolton88/Corporate Learning Network | LinkedInhttps://www.linkedin.com/company/corporate-learning-network/Corporate Learning Network | Websitehttp://www.corporatelearningnetwork.comStanley Black & Decker, Inc. | LinkedInhttps://www.linkedin.com/company/stanley-black-decker-inc/Stanley Black & Decker Inc. | Websitehttps://www.stanleyblackanddecker.com/“Coaching for Leaders” podcasthttps://coachingforleaders.com/“Radical Candor” by Kim Scotthttps://www.radicalcandor.com/the-book/Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

Mat Winer, Senior Director of Learning and Talent Development at Rheem Manufacturing, discusses her approach to building a global, competency-driven leadership development strategy. She outlines how Rheem has revitalized learning initiatives post-pandemic, with a focus on scalable programs for every level of leadership. Mat also examines the evolving role of AI in L&D, the importance of maintaining human connection in digital learning environments, and how to curate growth pathways that align with business goals.Key Takeaways:(01:37) Overview of a global L&D function designed to support employees from onboarding through retirement.(04:12) Use of competency models to build structure and alignment in L&D programming.(07:11) Creation of L&D resources that equip leaders to support on-the-job application and growth.(10:14) Investment in curated learning paths to drive essential skill development beyond role-specific content.(16:15) Role of AI in driving personalization, speed and scalability across L&D initiatives.(19:08) Emerging interest in AI tools for coaching and adaptive scenario-based learning in L&D.(19:58) Combining AI capabilities with strong internal L&D consulting for lasting impact.(21:14) Go-to sources for staying current on L&D trends, communities of practice and industry publications.Resources Mentioned:Mat Winerhttps://www.linkedin.com/in/mat-winer-b2288b5/Rheem Manufacturing | LinkedInhttps://www.linkedin.com/company/rheem-manufacturing/Rheem Manufacturing | Websitehttp://www.rheem.comLeadership Development Community of Practice (LEADx)https://leadx.org/ATDhttps://www.td.org/SHRMhttps://www.shrm.org/TrainingProshttps://trainingpros.com/HR Brewhttps://www.hrbrew.com/McKinsey Talent and Learning Newsletterhttps://www.mckinsey.com/capabilities/growth-marketing-and-sales/newsletter-sign-upThanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining

Chantelle Nash, Director of Functional Training and Enablement of BAE Systems, Inc., shares her approach to evolving corporate learning, the multidisciplinary skills driving change and the increasing intersection of L&D, marketing and technology. With 15 years of experience, Chantelle explores how learning teams can become embedded partners in operational excellence within highly regulated industries.Key Takeaways:(02:57) Entry points into L&D often stem from a desire to improve access to information and workplace efficiency.(03:54) AI adoption in L&D is cautious but growing, with early use cases supporting content planning and design.(05:03) Shifts in workplace learning prioritize real-time access to knowledge over traditional structured programs.(06:19) Microlearning and mobile-first strategies continue to gain traction in corporate learning environments.(07:40) Measuring return on experience and engagement can be as valuable as ROI in evaluating L&D initiatives.(08:59) Multidisciplinary skill sets are increasingly essential for L&D professionals navigating complex organizations.(10:57) Staying current in L&D requires blending academic research with insights from social platforms and networks.(12:58) Understanding personality differences improves collaboration, influence and learner engagement in L&D.Resources Mentioned:Chantelle Nashhttps://www.linkedin.com/in/chantellenash/BAE Systems, Inc. | LinkedInhttps://www.linkedin.com/company/baesystemsinc/BAE Systems, Inc. | Websitehttps://jobs.baesystems.com/global/en“Quiet” by Susan Cainhttps://www.amazon.com/Quiet-Power-Introverts-World-Talking/dp/0307352153Thanks for listening to “Learning Leader Spotlight: Interviews with corporate L&D leaders.” If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss any of the insightful conversations.#LearningAndDevelopment #CorporateTraining #TalentDevelopment #LeadershipTraining